JumpCloud
JumpCloud, Inc.External reviews
3,920 reviews
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JumpCloud and JumpCloud Password Manager
What do you like best about the product?
JumpCloud is a great LDAP alternative to Windows Active Directory as well as the JumpCloud SSO functionality, which is very convenient in my day-to-day workflow
What do you dislike about the product?
So far, my experience with the JumpCloud LDAP and SSO has been great. However, the JumpCloud password manager (Chrome extension) has a bug that sometimes reveals my password when fields are automatically filled or even manually filled.
The worst experience was, while on a Google Meet conference, I was sharing my screen during the video call and had to sign in to a website, when I used JumpCloud password manager, it filled in the username and password field, but it revealed my password during that call WHICH WAS RECORDED (so I had to change my password immediately after that)
Another instance is when I'm logging in to our UniFi controller device, and when I go to Wireless networks to change the current WPA2-PSK, JumpCloud automatically fills that WPA2-PSK field with my saved UniFi controller password instead. After that, I had to stop using the JumpCloud password manager until that bug was fixed.
The worst experience was, while on a Google Meet conference, I was sharing my screen during the video call and had to sign in to a website, when I used JumpCloud password manager, it filled in the username and password field, but it revealed my password during that call WHICH WAS RECORDED (so I had to change my password immediately after that)
Another instance is when I'm logging in to our UniFi controller device, and when I go to Wireless networks to change the current WPA2-PSK, JumpCloud automatically fills that WPA2-PSK field with my saved UniFi controller password instead. After that, I had to stop using the JumpCloud password manager until that bug was fixed.
What problems is the product solving and how is that benefiting you?
JumpCloud as a SaaS solve our LDAP needs, which means, we don't need to deploy an on-prem Windows Server Active Directory instead, which was very helpful.
Fast,easy,user friendly - This tool is a must
What do you like best about the product?
The interface is really nice, i can find really quick whatever setting or space im looking for.
Different integration are very helpful, importing users from other software is so easy.
Managin devices and users can be done from everyone, working student to Senior Admins
Was really easy to implement as a tool, after we decided to us it
Different integration are very helpful, importing users from other software is so easy.
Managin devices and users can be done from everyone, working student to Senior Admins
Was really easy to implement as a tool, after we decided to us it
What do you dislike about the product?
would like tohave more documentation. User creation on devices sometimes takes a lot of time...need to use powershell to force the sync
What problems is the product solving and how is that benefiting you?
We keep track of everysingle device assign to users, we maange policies that we want to implememt on specific group target, remote support is also a feature we are using a lot
JumpCloud Review
What do you like best about the product?
Combination of simplicity, flexibility, and scalability that makes JumpCloud stand out.
What do you dislike about the product?
Limited customization options for reporting. While JumpCloud does offer various insights and logs, some users may find the reporting features not as granular or flexible as they'd like, especially when compared to more mature IAM solutions.
But overall, it's a solid product, just with a few areas that could benefit from further polish or flexibility.
But overall, it's a solid product, just with a few areas that could benefit from further polish or flexibility.
What problems is the product solving and how is that benefiting you?
JumpCloud provides a way to manage not just user identities but also the devices those users are using, whether they’re laptops, desktops, or mobile devices. This centralized management makes it easier to enforce security policies, install updates, or lock down devices when necessary.
My best experience on JumpCloud
What do you like best about the product?
Asset Management and Group and Device Policies
What do you dislike about the product?
From what I've experienced with JumpCloud so far, I haven't encountered anything that I didn't like
What problems is the product solving and how is that benefiting you?
Im more into work profile creating and asset tracking. Jumpcloud helps me to track who are the users of the laptops or desktop who wasnt register on our system.
Efficient User and Device Management Made Easy
What do you like best about the product?
I really appreciate JumpCloud's ability to bind user accounts and deploy policies remotely, which makes IT administration much more efficient. It significantly eases user and device management and keeps everything secure while reducing the amount of manual work the IT team needs to do. This efficiency allows us to support users more effectively. The initial setup was also easy, which made the transition smoother for my team.
What do you dislike about the product?
It would also be helpful if the troubleshooting tools and logs were easier to access when we need to check device or authentication issues. Making these easier to find and use would really help IT teams resolve problems faster and make the overall experience with the platform even better.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for user account creation, device management, and access control. It simplifies remote device management and user account binding, making IT administration efficient. It reduces manual work for our IT team, helps us support users more efficiently, and keeps everything secure.
Good solution for growing organisations
What do you like best about the product?
Easy installation of JumpCloud agent on all organisation computers, keeping them up to date, and running custom scripts through the admin panel.
What do you dislike about the product?
Admin and Management permissions could be better so IT team can give more limited access to other team members without giving them superuser permissions.
What problems is the product solving and how is that benefiting you?
Achieving necessory compliance and IT Policy enforcement.
As good as i was told it was
What do you like best about the product?
I like being able to decommission an account or wipe a device remotely. Helpful during security incidents or terminations. It has saved me time on IT tasks which isn't my main role.
I feel better knowing my org isn't using simple stale passwords or old versions of the the OS on their devices.
I feel better knowing my org isn't using simple stale passwords or old versions of the the OS on their devices.
What do you dislike about the product?
It took a great deal of technical knowledge to get it running. I'm not sure a business role could have done it.
What problems is the product solving and how is that benefiting you?
Jumpcloud filled in a number of gaps as we were pursuing SOC2 compliance. These are areas where our company need to mature, and Jumpcloud met our needs for that.
Next Generation Products For IT Industry
What do you like best about the product?
Their Device Management and permission policy
What do you dislike about the product?
Their Remote management system too bad for use
What problems is the product solving and how is that benefiting you?
AD service and some extra protection on password management
Easy Device and User Management with Room for Improvement
What do you like best about the product?
I use JumpCloud for managing devices, users, policies, inventory, and applications. I appreciate how it automates patch management and helps segregate policies, which streamlines our processes. It is notably easy to manage users through user groups and devices through device groups. This feature allows us to efficiently segregate users and desktops based on their line of business, making our management tasks simpler. Setting up JumpCloud was super easy for me, and as a first-timer, I easily adapted to the platform.
What do you dislike about the product?
What I see is sometimes the loading times takes long. Also being able to search for multiple devices or multiple users will be super useful especially when there's a bulk users that needed to be bounded to certain user groups or devices.
What problems is the product solving and how is that benefiting you?
JumpCloud helps automate patches through Patch Management, segregate policies, monitor device statuses, and manage users and devices via grouping, streamlining overall management tasks.
JumpCloud Makes IT Management a walk in the park
What do you like best about the product?
I’m really happy with JumpCloud it has made managing our team’s access and devices so much easier. From onboarding new team members to keeping everything secure, it’s all so simple. The setup lets us handle everything remotely, which has been very helpful. Highly recommend JumpCloud for anyone looking make their lifes easier.
What do you dislike about the product?
JumpCloud’s pricing can be restrictive for an organization that it is growing, and per-user fees quickly add up, making it costly as organizations grow.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us simplifing IT by combining MDM for secure device management and IAM for centralized user access. When we need to patch up systems and update all of our remote company contractors it is simple and effcient.
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