JumpCloud
JumpCloud, Inc.External reviews
3,698 reviews
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best in usermanagement and device management
What do you like best about the product?
It's command part make a script and security policy of password .
What do you dislike about the product?
error with jumpcloud 22.04 when we installl.
What problems is the product solving and how is that benefiting you?
IT's security policy for password. and usermanagement and device management ease to use and manage
Terrible User Experience
What do you like best about the product?
This is one of the worst platforms I have ever used.
What do you dislike about the product?
It takes multiple hours to sync your JumpCloud password with your laptop password after changing it and vice versa, leading to 3-4 hour windows where you cannot use any SSO apps. This is the worst and least secure SSO provider I have ever used in my life. How can you not have instantaneous password syncing???
What problems is the product solving and how is that benefiting you?
It has been a massive headache as a new employee onboarding with Jumpcloud.
JumpCloud - an all in one platform solution
What do you like best about the product?
JumpCloud provides multiple services (e.g. User Management, SSO, Device Management) across different packages which allow teams to pick and choose what services they need. It is a wonderful all-in-one solution and I find myself lacking very few features.
What do you dislike about the product?
User Management is limited to just creating accounts, and I wish it went a bit farther (e.g. putting users into groups, assigning titles).
For "User Management," a user's manager has to be filled in manually, which is an extremely difficult task, and this field can not be exported to partner vendors (google) which is extremely detrimental for some teams (my team in particular has a lot of workflows in google that work based on a user's manager,) which we now have to fill with something other than JumpCloud.
Android device management is severely lacking, especially compared to other vendors (SOTI)
For "User Management," a user's manager has to be filled in manually, which is an extremely difficult task, and this field can not be exported to partner vendors (google) which is extremely detrimental for some teams (my team in particular has a lot of workflows in google that work based on a user's manager,) which we now have to fill with something other than JumpCloud.
Android device management is severely lacking, especially compared to other vendors (SOTI)
What problems is the product solving and how is that benefiting you?
JumpCloud allowed us to merge our device management platforms into one suite (Jamf Pro and Kaseya), and has allowed us to start using SSO
user management and device group management
What do you like best about the product?
jump cloud is the bast software for device group management and password policy managemnet
What do you dislike about the product?
same time installation very slow and all things good
What problems is the product solving and how is that benefiting you?
jumpcloud managed by password policy and devices group policy and login time logs same time update no portal
JumpCloud
What do you like best about the product?
As a company in the Fintech industry, security, compliance, and operational efficiency are top priorities — and JumpCloud delivers on all fronts.
The platform is easy to use, with a clean and intuitive interface that simplifies user enrollment and device management. The admin console makes policy enforcement straightforward, allowing us to maintain strict security standards with minimal overhead.
We particularly value JumpCloud’s Multi-Factor Authentication (MFA), which helps us meet financial industry compliance requirements and enhances our overall InfoSec posture.
The Single Sign-On (SSO) capabilities streamline access to critical SaaS applications, reducing friction for users and lowering the risk of credential-related attacks. Its cross-platform device support (Windows, macOS, Linux) is ideal for our hybrid work environment, and the detailed device reporting helps us maintain visibility and control.
Integration with directory services like LDAP, RADIUS, and SCIM is seamless, and JumpCloud serves as a flexible, cloud-based directory that meets the demands of a modern, security-conscious Fintech tea
The platform is easy to use, with a clean and intuitive interface that simplifies user enrollment and device management. The admin console makes policy enforcement straightforward, allowing us to maintain strict security standards with minimal overhead.
We particularly value JumpCloud’s Multi-Factor Authentication (MFA), which helps us meet financial industry compliance requirements and enhances our overall InfoSec posture.
The Single Sign-On (SSO) capabilities streamline access to critical SaaS applications, reducing friction for users and lowering the risk of credential-related attacks. Its cross-platform device support (Windows, macOS, Linux) is ideal for our hybrid work environment, and the detailed device reporting helps us maintain visibility and control.
Integration with directory services like LDAP, RADIUS, and SCIM is seamless, and JumpCloud serves as a flexible, cloud-based directory that meets the demands of a modern, security-conscious Fintech tea
What do you dislike about the product?
Occasional sync issues between directory and client devices.
Passwords sometimes fail to sync, causing user login problems.
Real-time updates can be delayed, impacting policy enforcement.
Troubleshooting sync problems can be time-consuming.
Limited customization in reports and alerts for advanced InfoSec needs.
Some areas of the documentation could be more detailed
Passwords sometimes fail to sync, causing user login problems.
Real-time updates can be delayed, impacting policy enforcement.
Troubleshooting sync problems can be time-consuming.
Limited customization in reports and alerts for advanced InfoSec needs.
Some areas of the documentation could be more detailed
What problems is the product solving and how is that benefiting you?
JumpCloud allows you to easily set up directory access for remote users. JumpCloud made a usually complicated process simple. That makes it easy to recommend. We needed to set up a Radius Server for remote authentication and authorizations.easily managed MDM device
Centralized Login Convenience
What do you like best about the product?
JumpCloud’s SSO feature provides a streamlined login experience, enabling us to access all necessary apps with one secure credential.
What do you dislike about the product?
While the platform is generally user-friendly, understanding and implementing some advanced features required extra effort. However, the online resources and guides were quite useful.
What problems is the product solving and how is that benefiting you?
JumpCloud has centralized our authentication process, reducing the complexity of managing multiple logins. This has improved our security posture and significantly decreased the time spent on password-related issues, enhancing overall operational efficiency.
Single Sign On by Jumpcloud
What do you like best about the product?
Single Sign on features provide us to flexibility to Login to any of the App which is integrated with Jumpcloud.
What do you dislike about the product?
We will unable to add Apps which does not supports SAML 2.0
What problems is the product solving and how is that benefiting you?
It solves me to not to learn the Multiple Passwords of Applications. All depends on Jumpcloud.
IT ADMIN
What do you like best about the product?
easy to manage the assets and user accoun and manage the call floow with shot time solution for application installation and user login related issue and check the infra related information for manahement. Ease to install and implimantation. support function provide the fast solution. We use is for daily activity. integration with AWS and Gsuite easy.
What do you dislike about the product?
If he hane any installation for fast installation very helpfull for everyone. Also some report sesion and inhance for management an per requiremen if we get the DB access.
What problems is the product solving and how is that benefiting you?
Assets management and users login issue. we resolved the user issue faster then periously by help of JC. Also share the required reports with management as per requirement. get the proper report by help og JC.
Jump cloud feedback
What do you like best about the product?
Enrolling in a domain is very easy in JC
What do you dislike about the product?
Renewing password in not easy in Jumpcloud
What problems is the product solving and how is that benefiting you?
Domain Joining
best in user management and device management.
What do you like best about the product?
best interface in useing, best in customer support ,and easily mange users and device
What do you dislike about the product?
in error with some time when we install 22.04
What problems is the product solving and how is that benefiting you?
easily manage device and secure with laptop with password policy.
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