JumpCloud
JumpCloud, Inc.External reviews
3,700 reviews
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Works fine except for directory password syncing always seems to be broken in one way or another
What do you like best about the product?
One pane of glass is really nice, nothing much else to say
What do you dislike about the product?
Downside is that our main use for jumpcloud is for directory sync, that works very well..when it works. This needs to be babysat every couple of months since sync would often just stop happening.
What problems is the product solving and how is that benefiting you?
Right now none, we've wound it down almost entirely
Nice to manage devices all over your company
What do you like best about the product?
Integration with Okta. It's very easy to get it up and running
What do you dislike about the product?
Nothing, the tool and its customer support is nice.
What problems is the product solving and how is that benefiting you?
To manage remote devices in remote teams
Feature packed cloud directory service!
What do you like best about the product?
While most of our customers are moving their entire infrastructure to the cloud, managing their local assets have been a hurdle. The entirely cloud based directory services (along with many other important features) have been a game changer for us. The agent is easy to deploy and integrates easily with SSO platforms.
What do you dislike about the product?
All these features come with a cost. And, justifying those costs to certain customers has been a challenge. On occassion, we've run into some JumpCloud agents that aren't operating correctly and erroroneously taking up massive system resources, causing stress in our customer's operations. This has been quite rare, though.
What problems is the product solving and how is that benefiting you?
Jumpcloud has recently revamped their MSP offering to pull out components that will make the service cheaper, at different tiers.
really awesome!
What do you like best about the product?
MDM features and ready to go as standard build for MacOS and iOS
What do you dislike about the product?
Agent troubleshooting and custom pkg deployments is pretty hard
What problems is the product solving and how is that benefiting you?
MacOS short time deployment
The Information Technology that fits the future!
What do you like best about the product?
JumpCloud has allowed our company to become complient and easy to manage. We have moved from an on-premisis work place, to a complete remote company. I have been a long time customer and every issue I have had has been resolved or anything I thought that was missing was added. The features are amazing , It allows ease of integration of whatever your system aned network.
What do you dislike about the product?
There is anyting I don't like about JumpCloud.
What problems is the product solving and how is that benefiting you?
JumpCloud takes care fo everything from onboardinng and inventory. Access permissions to programs as well as securtiy.
Great tool for Windows and Macs
What do you like best about the product?
JumpCloud is a great MDM tool. The most beneficial feature for us is that it covers both Windows and Macs. The implementation part was easy and went smoothly.
What do you dislike about the product?
It's hard to tell. The tool has been working great for us.
What problems is the product solving and how is that benefiting you?
We needed to enforce our corporate security policies on our corporate computers. JumpCloud MDM helped us do it.
Consistent and powerful tool for Soc-2, asset, and user management. Great all-in-one
What do you like best about the product?
Being able to track and manage users and devices in the same page with just a couple clicks is huge!
What do you dislike about the product?
I have had no difficulties with Jumpcloud so far and their support team is top tier when misunderstandings arise!
What problems is the product solving and how is that benefiting you?
Jumpcloud allows us, a small company to affordably use tools that otherwise wouldn't be available in other management software. When I new tool is introduced to their software library they strive to refine the tool until it is enterprise grade level efficient.
Secure and intuitive MDM User and Asset Management
What do you like best about the product?
Jumpcloud stands out as an excellent tool for several reasons. As an identity and access management platform, it streamlines the centralized control of user authentication and authorization across a wide range of systems and applications. Its compatibility with multiple platforms and operating systems—including Windows, MacOS, and Linux—makes it particularly valuable in environments where different systems are used together. Security and compliance are clearly prioritized, thanks to features such as multi-factor authentication and group-based security policies. Furthermore, its scalability is notable, enabling it to grow smoothly alongside a company’s expansion.
What do you dislike about the product?
While JumpCloud offers a range of useful features, it does have some drawbacks, such as its dependence on a stable internet connection and certain limitations in its reporting capabilities.
What problems is the product solving and how is that benefiting you?
Jumpcloud has been a significant advantage for us, providing unified identity management and seamless integration across various operating systems. It has also made it much simpler and more intuitive to implement security policies.
Best app to manage the company employee's devices and tools
What do you like best about the product?
I like about this app is that it is very easy to set up and its create automatically new profile on the employee's laptop and makes it easy to erase the data and when employees leave the company, also it helps in the security of the company data and tools by monitoring the new installed app on the computer system,
it also supports multiple OS like windows, Mac And Linux, which his very useful.
it also supports multiple OS like windows, Mac And Linux, which his very useful.
What do you dislike about the product?
Nothing all features are good, till now no issue
What problems is the product solving and how is that benefiting you?
This tool helps our company to handle all the company's multiple devices and their installed app and data, also this provides security for the device from unauthorized access of data.
Love using jumpcloud!
What do you like best about the product?
umpCloud offers a cloud-based directory service that consolidates user management, authentication, and device management into one platform. This can simplify IT operations, especially for organizations that use multiple systems
What do you dislike about the product?
Could do better in asset management for our systems.
What problems is the product solving and how is that benefiting you?
Making sure our users are properly protected when it comes to their devices is a major factor
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