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Nice and innovative tool
What do you like best about the product?
JumpCloud helps to manage our assets in many ways! It supports a wide variety of roles, permissions, deploy new software remotely, integrate with our identity access management process and, best of all, works on Windows, Linux and OSX. Considering that we work on a remote company, JumpCloud does help us a lot to manage and secure our assets.
What do you dislike about the product?
There are a few Linux distros (like Arch based ones) that aren't supported by JumpCloud. Another issue is that sometimes with a few users, the tool goes out of sync. Since we are a remote company, we have to connect on the computer to resync it, which causes a lot of trouble when it happens.
What problems is the product solving and how is that benefiting you?
Now we can properly manage remotely our inventory, secure our endpoints with some roles, manage the identity of the endpoint itself and integrate with a lot of tools and also, deploy remotely new software and updates.
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Great Company - Great Product
What do you like best about the product?
We originally used JumpCloud for federated login via Google Workspace. We have been VERY happy with that integration. Over the past year, we JumpCloud has added MDM and insights and we now use it for all of our Windows and Mac devices for MDM. I very much like the "Insights" as well, as it gives great visibility into a system.
What do you dislike about the product?
There are still some of the deeper-integrated Apple (macOS) features that I would like to see added to the product. Making this change would definitely put JumpCloud at the top of the pack.
What problems is the product solving and how is that benefiting you?
Better integration, deeper system insight, better global control, better end-user experience, among others. JumpCloud has really helped our IT department up its game for device management.
Good fit for global business
What do you like best about the product?
Not tied to physical domain controller. We needed to be able to globally control devices that are always in the field.
What do you dislike about the product?
Sometime tech support can take much longer to resolve problems than we can afford.
What problems is the product solving and how is that benefiting you?
Centralized device management across global moving devices.
Recommendations to others considering the product:
Use the trial period to do a test integration.
the best directory as a service on the market
What do you like best about the product?
Very Easy to install and to deploy. A complete solution to manage users, computers and all devices. All functionality needed as a directory are present on JumpCloud and perhaps the best it's more than easy to manage Windows Mac and Linux on the same directory and in the same way.
What do you dislike about the product?
nothing, this cloud directory is very complete
What problems is the product solving and how is that benefiting you?
managing windows and also MAc and Linux devices and the same directory
Recommendations to others considering the product:
just test it, you will love this solution
Too many issues pops up here and there but at least it gets taken care of quickly
What do you like best about the product?
Helps me to access different software and applications with a click of a button.
What do you dislike about the product?
Nothing particular comes to mind but maybe the layout design could be better.
What problems is the product solving and how is that benefiting you?
It helps me to help my clients more efficiently.
Recommendations to others considering the product:
It's a great service with good customer care and neatly organized.
So far it has been seem less. It has its strengths... gets you far away from AD and DC
What do you like best about the product?
No more DC and AD to contend which has been wonderful as most of the Microsoft world has always been that way. Mac world is much easier also as we can control the machine settings easier like OS 10.6 server.
What do you dislike about the product?
Some software doesn't like to play very well since they require software scripts with licenses for user accounts. But other than that it works great for small fleets.
What problems is the product solving and how is that benefiting you?
We no longer have to buy servers to manage and also maintian. So that cost savings goes towards the jump cloud costs subscription which are fine with. One less iron to worry about.
It saves a lot of time in user access management
What do you like best about the product?
One-stop shop for on-boarding and off-boarding users in the organization.
What do you dislike about the product?
it takes a lot of time to implement JumpCloud in organization.
What problems is the product solving and how is that benefiting you?
on-boarding and off-boarding users, access with SSO to several systems, better access control
JumpCloud has been a gamechanger for us.
What do you like best about the product?
Jumpcloud provides a one stop location for manage so many areas of security for our endpoints. Being fully remote we don't, we don't have some of the tools other organizations have on premise. JumpCloud helps us fix that problem.
What do you dislike about the product?
Right now there are not many things to dislike about JumpCloud. They are extremely receptive to feedback, and have developed multiple features based on questions and feedback that we have given.
What problems is the product solving and how is that benefiting you?
JumpCloud allows us to combine an MDM, cloud directory, Identity and Device management, and single sign on all into one platform. We have been able to solve many of our security issues with one system vs. leveraging multiple systems that become clunky with concerns of hindering each other.
Extremely helpful and useful
What do you like best about the product?
How easy it is to swap the PC assigned to the user, and also change the policies on the PC
What do you dislike about the product?
Lack of backwards password syncing. When resetting a password remotely using an AD LDAP account, it becomes a bit cumbersome and failure-prone
What problems is the product solving and how is that benefiting you?
We used it to enable our employees to work remote and login to their computer using their existing AD credentials, maintaining the user experience they already know
First time user
What do you like best about the product?
Jumpcloud is very easy to use out the box
What do you dislike about the product?
Nothing I disliked about this product...
What problems is the product solving and how is that benefiting you?
Looking for good SSO solution and one touch solution
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