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Powerful tools for a distributed workforce
What do you like best about the product?
The ability to manage settings for multiple different operating systems (primarily Mac and Windows) for a workforce distributed across multiple time zones and even multiple countries.
What do you dislike about the product?
Lots of features when designing the best level to purchase. Takes some thought and planning, but that's not all bad, either.
What problems is the product solving and how is that benefiting you?
Fast and thorough provisioning of new devices. Pushing out software enterprise wide is also very simple. Changing security settings across different operating systems and tracking compliance.
Recommendations to others considering the product:
The solution to controlling your distributed workforce.
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JumpCloud for Business - March 2022 Review
What do you like best about the product?
JumpCloud helps our company bring every device in our company together in one easy platform. We can easily manage Windows, Mac, and Linux machines through one simplistic interface.
What do you dislike about the product?
The few features we need as a company are still in beta such as Apple VPP. When onboarding a new admin, the learning curve for JumpCloud can be quite steep, therefore having the certification test to study and master is essential. It would be great if the level 2 and 3 certifications were released to assist in admin education.
What problems is the product solving and how is that benefiting you?
With JumpCloud our company can do things never previously possible. We can remotely set device policies, create users and assign them to various directories all at once, and reset passwords from a central location if necessary. These key features allow our IT team to streamline new employee onboarding easier than ever before.
Essential security tool for access control of company employees
What do you like best about the product?
Restricted passwords,
user blocking,
access control
user blocking,
access control
What do you dislike about the product?
Price is a little high per user, which makes it difficult as the company increases its number of employees
What problems is the product solving and how is that benefiting you?
Undoubtedly, access control and enabling secure passwords is jumpcloud's biggest differentiator.
Best for medium sized business
What do you like best about the product?
The best thing about Jump cloud is its ease of use and capabilities to deploy on a wide scale remotely. I was able to instruct my users on how to install jump cloud by downloading the client install in the user portal which makes it easy for me as an admin to bind their account to their device.
What do you dislike about the product?
One thing I would like jump cloud to have is a more in-depth reporting experience. I sometimes have issues with the jump cloud reports not being correct. An example of this is having a report in the dashboard that tells me which devices are not encrypted but in the device menu, I see that the device in fact is encrypted.
What problems is the product solving and how is that benefiting you?
The benefit of Jump cloud is being able to synchronize with G-Suite which simplifies the account creation and being able to keep track of the device users are using without having to have a separate software or manual list.
Modern Solution for LDAP needs
What do you like best about the product?
It's easy to use, Just like plug and play and provides functionality of AD/LDAP.
What do you dislike about the product?
improvements such as plugins adaptable can be treated for upcoming releases
What problems is the product solving and how is that benefiting you?
integrations with devops ci/cd tools
JumpCloud is Diverse, intuitive, and innovative
What do you like best about the product?
Ability to link and connect multiple devices and operating systems; the price is fantastic (Free); integrations with other apps (Google Workspace & Office365); clean user interface.
What do you dislike about the product?
Difficult and overwhelming for first time users & non-IT business users; no Apple Touch ID; challenging to onboard new office staff and familiarize them with the software.
What problems is the product solving and how is that benefiting you?
Implementation of a basic Cloud-based directory over multiple OS and mail services without needing to invest in onsite hardware & infrastructure. With JumpCloud a small company no longer needs Windows Active Directory server on premises.
Recommendations to others considering the product:
Consider your level of training and understanding of IT concepts and terminology
Great Team Platform!
What do you like best about the product?
It's very easy to use, and the free account is plenty. with 10 users to an account. It has greatly speeded up team projects. Especially during COVID. It's been a life saver.
What do you dislike about the product?
I wish it had better mobile interaction. A lot of my guys love to work off their phones because they can work anywhere At any time. I like the user interface and everything.
What problems is the product solving and how is that benefiting you?
I've been able to have my team collectively work on projects during COVID-19, and haven't had a problem. Everyone has been able to keep up to date with their task.
Recommendations to others considering the product:
Great platform I think everyone should be using it.
Great alternative to Active Directory..
What do you like best about the product?
We were using Active Directory for authentication and SSO however JumpCloud does this simpler and better (even cheaper!) - would recommend to anyone who is looking for a simpler alternative to Active Directory or small businesses that don't have the funds for an IT department or someone hands-on diagnosing errors all day!
What do you dislike about the product?
Only downside is the caps on the free package, however for our use case we would just upgrade to the paid plan when needed - they've got to make their money somehow.
What problems is the product solving and how is that benefiting you?
Active Directory Alternative & SSO
Made MFA/SSO Easy for us
What do you like best about the product?
The interface is clean and simple to use. Also we are a Google Apps customer and due to JumpCloud have no need to use Microsoft Active Directory as it handles our user directory and SSO needs for all our apps.
What do you dislike about the product?
Nothing thus far, we are only using a small number of the features.
What problems is the product solving and how is that benefiting you?
MFA/SSO / Central Directory Service (AD replacement)
Cloud directory done right!
What do you like best about the product?
Many times requested features are included in future JumpCloud updates, the SSO is easy to configure, user management also very simple and intuitive. Constant quality of life updates.
What do you dislike about the product?
Sometimes the Agent can take a bit of time to push updates but usually, this comes from a system side rather than the JumpCloud side. There was some downtime recently but JumpCloud addressed it very quickly with both the reasons why it happened and the steps they were taking to make it less likely to happen in the futre.
What problems is the product solving and how is that benefiting you?
Our main use case for jumpcloud is cloud directory. Before deploying jumpcloud our user base was disorganized and disjointed, now it is a much more streamlined process to both onboard and offboard users.
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