JumpCloud
JumpCloud, Inc.External reviews
3,675 reviews
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External reviews are not included in the AWS star rating for the product.
A solid all-in-one identity and device management platform
What do you like best about the product?
JumpCloud makes it really easy to manage users, devices, and authentication from a single platform. I especially like the centralized identity management with SSO and MFA — it reduces friction for employees while keeping security strong. The UI is clean and intuitive, and integrations with different apps and systems save a lot of time for IT teams
What do you dislike about the product?
Some advanced features take a bit of time to set up, and the documentation could be more detailed in certain areas. Reporting and analytics also feel limited compared to other platforms, so getting deep insights sometimes requires extra effort
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes identity and access management, so I no longer need to juggle multiple tools for user provisioning, authentication, and device management. It simplifies onboarding and offboarding employees, enforces security policies like MFA, and provides a single sign-on experience for all apps. This saves a lot of administrative time, reduces errors, and ensures compliance while giving employees a smoother login process
Improved security
What do you like best about the product?
In comparison to our prior security configuration, the jumpcloud implementation seems more secure. Along with the companion application as well for password approvals albeit tedious it seems to work.
What do you dislike about the product?
There are a lot more notifications and access restrictions for things such as slack updates and helper scripts for applications which is a bit annoying.
What problems is the product solving and how is that benefiting you?
Sign in, security are the major problems it targets. Password policy enforcement and regularly updating our passwords systematically is something that jumpcloud is enforcing
System and infra security
What do you like best about the product?
Helping to organization security and connect users to system.
What do you dislike about the product?
Limited device policy and stability issue
What problems is the product solving and how is that benefiting you?
Fragment identity and access management
From Chaos to Control. My Journey with JumpCloud
What do you like best about the product?
My favourite thing about JumpCloud is how it discreetly eliminates a lot of little IT issues that tend to accumulate. JumpCloud enables managing users, devices, and access across several platforms feel more like turning a single switch than juggling too many balls in the air. I really appreciate that it isn't restricted to any one ecosystem; it functions flawlessly on Windows, Mac, and Linux without requiring me to tweak various programs. It's easy enough that I don't have to spend hours working it out, but it also offers me the assurance that everything is safe.
What do you dislike about the product?
JumpCloud's initial learning curve can seem a little steep, which is what I don't like about it. It takes some effort to figure out where everything is located and how to set it up the way you want it to because there are so many features crammed in. Although the UI has evolved over time, some sections still feel more natural. Although those initial steps may seem like extra labor, it actually smooths out once you get the hang of it, so it's not a deal breaker.
What problems is the product solving and how is that benefiting you?
JumpCloud is resolving the complex issue of centrally controlling devices, identities, and access. In the past, I had to manage several technologies to ensure that security wasn't being jeopardized and that people had the proper access. I can now easily handle logins across several systems, manage users, and enforce security regulations on a single platform. For me, the greatest advantage is peace of mind—realizing that everything is reliable, safe, and expandable as the team does. It allows me to concentrate on real work rather than continuously putting out IT fires, saves time, and lowers errors.
JumpCloud has really helped a lot!
What do you like best about the product?
JumpCloud and all of its features such as SSO login, cross platform support are awesome.
What do you dislike about the product?
Nothing to be specific, everything is cool
What problems is the product solving and how is that benefiting you?
JumpCloud helped my IT team to smoothen our login flow with our apps.
So Practic!
What do you like best about the product?
It is very easy to use and quite intuitive. I use it every day because it provides a safe space for me at work.
What do you dislike about the product?
The look and feel is probably what I like the least.
What problems is the product solving and how is that benefiting you?
This provides a secure environment for me to work at my workplace.
Full control with one IT person
What do you like best about the product?
It is one place to meet all the ISO requirements of IT
What do you dislike about the product?
You have to know what you are doing. Especially with macOS, make sure you're not locking yourself or your employee out of the laptop.
What problems is the product solving and how is that benefiting you?
We don't have an IT guy, and our CTO has to manage the security himself.
He defines the requirements and maintains a table of all employees, sending us warnings when we are not compliant.
He defines the requirements and maintains a table of all employees, sending us warnings when we are not compliant.
JumpCloud gave me a best experience!
What do you like best about the product?
JumpCloud has helped my team with access to our company resources smoothly.
What do you dislike about the product?
Everything seems fine till now, no issues faced.
What problems is the product solving and how is that benefiting you?
JumpCloud helped me access my company resources on my iPhone device ensuring proper security compliance.
Unified User Authenticationand Device Management
What do you like best about the product?
- It aims to simplify IT operations by unifying user authentication, device management, and application access under one platform.
- Support cross-platform directory
- No need for on-premise infrastructure; admins can manage users and devices remotely with ease.
- supports MFA and SSO.
-Can easily integration with AWS and Google Workspace.
- Support cross-platform directory
- No need for on-premise infrastructure; admins can manage users and devices remotely with ease.
- supports MFA and SSO.
-Can easily integration with AWS and Google Workspace.
What do you dislike about the product?
- There is a limited offline support available.
- Pricey for small teams.
- Pricey for small teams.
What problems is the product solving and how is that benefiting you?
It is easy solution to maintain active directory online and for identity management.
Its a very useful platform
What do you like best about the product?
I appreciate how the software functions and the promptness of its updates.
What do you dislike about the product?
Perhaps the password reset time could be a bit longer.
What problems is the product solving and how is that benefiting you?
Jumpcloud has been helpful for me in managing antivirus protection and preventing unnecessary downloads.
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