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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,450 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Government Administration

Best cross platform directory services and easy to integrate

  • March 09, 2022
  • Review provided by G2

What do you like best about the product?
Clean UI, ease of use and always looking forward to new feature additions.
What do you dislike about the product?
Devices inactive for a long period reconnecting as a new duplicate instance losing all the bindings.
What problems is the product solving and how is that benefiting you?
Cross platform user and device management, software deployments and SSO


    Internet

Very easy to integrate,and powerfull

  • March 09, 2022
  • Review provided by G2

What do you like best about the product?
It qas very easy to integrate with existing applications and systems.
What do you dislike about the product?
Waiting for Google suit integration,which is the next gen feature.
What problems is the product solving and how is that benefiting you?
With JC , we have removed AD dependencies and easily integrated all together


    Matt O.

Best all around cloud directory service out there!

  • March 09, 2022
  • Review verified by G2

What do you like best about the product?
That it's cost-effective and an easily scalable cloud directory as a service
What do you dislike about the product?
Inability to load in GPO templates that are available with on-prem directory services; the registry option works but it could be easier
What problems is the product solving and how is that benefiting you?
Streamlined software deployments, GPO settings, and quick system configurations for new devices/users. Time saved is a huge benefit.
Recommendations to others considering the product:
If you are looking for a cloud directory service and have no on-prem servers, JumpCloud is the solution for you. Give it a try, I guarantee you will not be disappointed. I have deployed JumpCloud to several organizations with ease, and prior to doing so, I researched other cloud DaaS providers and JumpCloud's knowledge of what companies need out of a cloud DaaS is met and continually exceeds with the improvements they continue to make. I only foresee their solution getting better as time goes on. It is an all-in-one solution for any company trying to increase security and/or manage devices in this hybrid work environment most companies have moved towards since the pandemic.


    Dennis W.

JumpCloud makes common needs trivial, and complex things possible.

  • March 09, 2022
  • Review provided by G2

What do you like best about the product?
If you have a fleet of computers that you're responsible for, JumpCloud makes it easy to keep track of all of them, and their users, and to apply helpful settings that enhance security. Their cloud-directory service also integrates into scores of cloud-based software providers, making it easy to on-board and off-board your staff from many services at once, and to make sure that their single set of credentials allow them access to the services you specify. If it's important to your organization, you can enhance security via additional factors, too. Highly recommended for small businesses.
What do you dislike about the product?
I recommend taking the time to meet with a product representative from JumpCloud to make sure you understand which of their services you truly need. Their product tiers are easy to find on their website, but it's not always obvious which one might apply to your needs. A more user-focused approach of "I'm using the following services (then check the boxes next to the SaaS vendors you're interested in integrating), and additionally I want to be able to (more checkboxes with benefits the JumpCloud features provide), so my up-front investment is $X, and my monthlies are $Y" would be more intuitive.
What problems is the product solving and how is that benefiting you?
Many of my clients are small businesses with fewer than 30 employees and no dedicated IT department. Simple things like fleet inventory, device assignments, and SaaS accounts for email, productivity applications, project-management tools, etc. are often organically deployed and lack a central consistent dashboard. This makes tracking licenses a chore, and on-boarding/off-boarding labor intensive. JumpCloud untangles this chaos and happily plugs itself into all of the SaaS vendors to make life easier.
Recommendations to others considering the product:
It's very easy to get started, and JumpCloud is very generous with its free tier of service. The best way to learn about the service is to give it a try, and the JumpCloud folks are very helpful and friendly.


    Monoj k.

Nice product for SAML configuration

  • March 09, 2022
  • Review provided by G2

What do you like best about the product?
Feasible usability and easy to use for better understanding
What do you dislike about the product?
Nothing much but it scalabilty seems to be slow
What problems is the product solving and how is that benefiting you?
SAML Usage


    Eric H.

Great AD services with multiple functions. Easily able to push softwares and system updates.

  • March 09, 2022
  • Review verified by G2

What do you like best about the product?
Being able to control user permissions and having full oversight of their work.
What do you dislike about the product?
Not being able to install and push custom softwares through jumpcloud as well as mdm enrollment might be an issue.
What problems is the product solving and how is that benefiting you?
General AD to maintain company devices. We can do it through a cloud service that solves some issues such as international device setup.


    Yang Yang P.

All in one solution for small business

  • March 09, 2022
  • Review verified by G2

What do you like best about the product?
integrate authentication with UNIFI wifi. MacBook login with GCD account through JumpCloud Directory.
What do you dislike about the product?
The MDM policy seems like it is less than Jamf pro.
What problems is the product solving and how is that benefiting you?
We want to use JumpCloud with the below features. JumpCloud has all in one solution we don't need to find other SaaS solution for radius authentication, MDM,Zero trust etc.
WiFi authentication with GCD account.
MacBook login with GCD account.
Zero trust network.
MacBook management


    Steven R.

Great product that solved our remote first strategy

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
Simple to use and fast to deploy. Using the free version during our trial phase we had the account set up and synced with g suite/azure and our DEP within a couple of hours
What do you dislike about the product?
After a robust 6 month trial and evaluation, the only downside we could find was a few profiles that could be added as a pre-done setup and maybe some more customisation options to the user portal.
What problems is the product solving and how is that benefiting you?
Post Pandemic we have offered all our users the choice to stay remote. this caused a problem with our on-prem ad and the complications running that over a wide area brings. JumpCloud solved this out of the box and gives un precedented control of the end-user asset
Recommendations to others considering the product:
If you are looking for a product to help manage your user's assets and access to systems either remote or on-prem don't look any further this is the product you need


    Jose R.

Excellent, easy and powerfull service !!

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
The interface is full friendly, easy and functional, all resources relations is amazing, in my case use app for test about SSO with my platform and google cloud, is really faster configuration y free plan is good period for clear dobouts.
Documentation is good and solved frecuent problems.
What do you dislike about the product?
So far I had no problems with the platform, all good.

I have doubts that it can be used in another language such as Spanish.
What problems is the product solving and how is that benefiting you?
Integration tests of SSO with SAML with the google cloud platform and the firebase service.
Doubts about how SSO works.
Recommendations to others considering the product:
Without a doubt, it is a great product.


    Alternative Medicine

JumpCloud is an excellent product for environments not currently managed centrally.

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
The robust capabilities especially within the MDM world as well as centrally controlling identities utilizing SSO.
What do you dislike about the product?
It doesn't make as much sense to utilize this product if your environment is already domain controlled or utilizing something like Azure AD
What problems is the product solving and how is that benefiting you?
MDM across Linux, MacOS and Windows is something that is difficult to find elsewhere.