JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Directory Platform
What do you like best about the product?
Integration with other Directory Suites and Support features
What do you dislike about the product?
Endpoint security missing and Patch Management
What problems is the product solving and how is that benefiting you?
Problem occured in Enforcing Policies as few users are unable to install new programs but able to resolve it through Support
Unified open directory platform
What do you like best about the product?
Easy to deploy Device management and security rules across platforms.
What do you dislike about the product?
There is user interface goes slow sometimes.
What problems is the product solving and how is that benefiting you?
It helps in Enhance Security for Compliance and all security.
JumpCloud experience
What do you like best about the product?
Easy integration, and account management will help when needed.
What do you dislike about the product?
Password reset issues for Macs. Radius unreliable.
What problems is the product solving and how is that benefiting you?
Cloud based so we no longer have to rely on prem failures.
Works fine except for directory password syncing always seems to be broken in one way or another
What do you like best about the product?
One pane of glass is really nice, nothing much else to say
What do you dislike about the product?
Downside is that our main use for jumpcloud is for directory sync, that works very well..when it works. This needs to be babysat every couple of months since sync would often just stop happening.
What problems is the product solving and how is that benefiting you?
Right now none, we've wound it down almost entirely
Nice to manage devices all over your company
What do you like best about the product?
Integration with Okta. It's very easy to get it up and running
What do you dislike about the product?
Nothing, the tool and its customer support is nice.
What problems is the product solving and how is that benefiting you?
To manage remote devices in remote teams
Feature packed cloud directory service!
What do you like best about the product?
While most of our customers are moving their entire infrastructure to the cloud, managing their local assets have been a hurdle. The entirely cloud based directory services (along with many other important features) have been a game changer for us. The agent is easy to deploy and integrates easily with SSO platforms.
What do you dislike about the product?
All these features come with a cost. And, justifying those costs to certain customers has been a challenge. On occassion, we've run into some JumpCloud agents that aren't operating correctly and erroroneously taking up massive system resources, causing stress in our customer's operations. This has been quite rare, though.
What problems is the product solving and how is that benefiting you?
Jumpcloud has recently revamped their MSP offering to pull out components that will make the service cheaper, at different tiers.
really awesome!
What do you like best about the product?
MDM features and ready to go as standard build for MacOS and iOS
What do you dislike about the product?
Agent troubleshooting and custom pkg deployments is pretty hard
What problems is the product solving and how is that benefiting you?
MacOS short time deployment
The Information Technology that fits the future!
What do you like best about the product?
JumpCloud has allowed our company to become complient and easy to manage. We have moved from an on-premisis work place, to a complete remote company. I have been a long time customer and every issue I have had has been resolved or anything I thought that was missing was added. The features are amazing , It allows ease of integration of whatever your system aned network.
What do you dislike about the product?
There is anyting I don't like about JumpCloud.
What problems is the product solving and how is that benefiting you?
JumpCloud takes care fo everything from onboardinng and inventory. Access permissions to programs as well as securtiy.
Great tool for Windows and Macs
What do you like best about the product?
JumpCloud is a great MDM tool. The most beneficial feature for us is that it covers both Windows and Macs. The implementation part was easy and went smoothly.
What do you dislike about the product?
It's hard to tell. The tool has been working great for us.
What problems is the product solving and how is that benefiting you?
We needed to enforce our corporate security policies on our corporate computers. JumpCloud MDM helped us do it.
Centralized IT Management with Room for Improvement
What do you like best about the product?
I appreciate that JumpCloud is constantly iterating to become more of an all-in-one platform, allowing us as admins to have the most access to do our jobs from one central location. Specifically, the ability to control software access using SSO and user groups is great, and having many of our software tools being native SSO integrations makes things smoother. The MDM platform, along with the new asset management feature, tracks necessary information and lets us set device groups with rules that comply with our SOC 2 guidelines. This empowers us to control software and data access effectively through user and device groups. Additionally, the password manager is pretty good, even though it still needs some quality of life upgrades.
What do you dislike about the product?
The password manager isn't better than or even as good as other tools available on the market and is currently the most lacking feature. The initial setup was difficult, particularly with SSO integrations for non-native software tools being time-consuming. There was also a weird glitch where devices seemed to be un-enrolling from the MDM or the agent was going inactive on devices for a while.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us securely manage hardware and software access while meeting SOC 2 requirements with features like user device tracking and company policy management. It centralizes control with SSO, user groups, and device groups, improving our administrative efficiency.
showing 1,401 - 1,410