JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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JumpCloud as an alternative to Azure
What do you like best about the product?
We utilize JumpCloud as an alternative to Azure to run account based profile logins for all of our laptops and desktops in our work environment. The easability and management of this interface is the best. While we still integrate Microsoft accounts into the JumpCloud side we fullly utilize the interface on JumpCloud to push out all policies to windows devices, user accounts and SSO login for functionality to websites. Hands down they are a great alternative instead of going with an AD setup in Azure.
What do you dislike about the product?
This company is relatively new to the Windows environment itself as they mainly were Apple based when it first started. They are slowly rolling out new and great features but with new features come bugs and needed updates to fix those bugs. I would say that has been the most frustrating part when waiting on a fix.
What problems is the product solving and how is that benefiting you?
We do not run an active directory within our work environment. JumpCloud's solution to allow us to utilize their software to get around this has been helpful and cost effective. Their new and innovative features have also allowed us to push out policies for both devices and user's as well as push out patches via their new patching system. Their remote support feature integrated into the program also allows us to fully remote in and support users without having to install yet another program to do this.
Works seamlessly and easy to implement
What do you like best about the product?
JumpCloud was required for an audit. The product worked seemlessly and was easy to implement.
What do you dislike about the product?
No complaints. We've required very little support which is a good thing.
What problems is the product solving and how is that benefiting you?
We needed a product like JumpCloud to monitor for a security assessment. It's working to plan.
Ease to deploy,Safe and one solution for IDM and IAM
What do you like best about the product?
Easy to connect, flawless integration. New approach with infinite opportunities
What do you dislike about the product?
Cost matters and cloud solution. Onprem should easy
What problems is the product solving and how is that benefiting you?
Not only replacement for Active directory but also one point solution for IDM IAM SSO MDM
Creating centralized platform for managing devices, employees and softwares within a company.
What do you like best about the product?
Easy way to install software, manage devices and users, install policies and using JC as SSO identity provider.
What do you dislike about the product?
Small list of policies, not clean status of softwares instalation.
What problems is the product solving and how is that benefiting you?
Reduce onboarding/offboarding time, switching pemployee between departments
Best tool used for mdm and sso
What do you like best about the product?
Excellent Live Support
Good Ui.
User friendly.
Easy to configure.
Good Ui.
User friendly.
Easy to configure.
What do you dislike about the product?
Patch management and asset mgmt needs to improve.
Rest everything looks good
Rest everything looks good
What problems is the product solving and how is that benefiting you?
One tool for SSO, MDM, PAM and Patch Management.
Saving us cost and time for implementation for the IT admins.
Saving us cost and time for implementation for the IT admins.
Best MDM in place for Mac
What do you like best about the product?
User Interface is good. The way layouts has been designed and simulaytions planned for Admins is simply the best. Admins can understand the tools within minutes of using it. Also, Jumplcoud's technical capabilities with Mac devices is at par
What do you dislike about the product?
Windows manintainance is painful and also the support for Intel chipset Macbook
What problems is the product solving and how is that benefiting you?
JumpCloud helps us maintain all the Mac devices andenfoce policy defined by the organization. With Jumpcloud, we have a strong control over the Endpoint devices
JumpCloud review
What do you like best about the product?
It is pretty easy to use, it is intuitive, it is very complete.
What do you dislike about the product?
More features and a bit of order in the interface are missing
What problems is the product solving and how is that benefiting you?
User management and control of all users
I am generally please, not sure about how deep JumpCloud can go
What do you like best about the product?
It is pretty cheap and helps me for compliance with ISO 27001. Installation was easy, customer service was very responsive.
What do you dislike about the product?
I don't know how I can create custom policies (documentation). Also, don't think JumpCloud policies work well through the warnings I receive. At some points I just cannot resolve the warnings but the results are too cryptic to add on them.
What problems is the product solving and how is that benefiting you?
Compliance with ISO 27001
Amazing Identity Provider
What do you like best about the product?
We have integrated all the company applications into Jumpcloud, which is our source of truth for every application and works smoothly. It's easy to use and we rely on it heavily in our daily operations. It has an amazing support channel.
What do you dislike about the product?
There are some integrations that are very difficult to integrate with JumpCloud as IdP.
What problems is the product solving and how is that benefiting you?
It solved all the needs regarding Mobile Device Management (MDM) and end-user administration, and has also been used to provide Single Sign-On (SSO) access to almost all company solutions.
Easy Device management for MacOS
What do you like best about the product?
Provides easy onboarding and feature delivery for managing a fleet of Macs. The benefit for us was the ability to keep our existing device setups without formatting.
Customer support was really helpful with a great technical onboarding call.
Customer support was really helpful with a great technical onboarding call.
What do you dislike about the product?
The small user plan is no longer available and the device management features are mixed between two plans.
What problems is the product solving and how is that benefiting you?
Providing a secure way to manage our fleet of Macs
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