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Jumpcloud seamless solution for a great user experience
What do you like best about the product?
The SSO implementations were the shining star of our implementations, the documentation provided as well as the JumpCloud community presence made this process smooth.
What do you dislike about the product?
Nothing about the product was a hinder, however, due to our current implementation of Jamf, there was a lot of overlap within the MDM space. Finding documentation and tutorials on this subject was a bit lacking at the time.
What problems is the product solving and how is that benefiting you?
We needed our users to be behind MFA for all access within the company, JumpCloud made this easy with SSO integrations as well as MFA requirements and implementations.
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If you have a smaller network and don't want an AD server JumpCloud is amazing.
What do you like best about the product?
I love that I don't need a server to authenticate to, I like that it is cloud-based, and I really like that it works across platforms.
What do you dislike about the product?
I would like to be able to push out more to my endpoints.
What problems is the product solving and how is that benefiting you?
It has helped with authentication management for my smaller clients and when people wish to use mac books in business environments.
Extreme Easy Product to Use and Set up
What do you like best about the product?
How easy it is to set up jump cloud for new user's and computers. Their support team is also amazing and any time I have ever run into any problems they have helped me resolve them quickly and easily.
What do you dislike about the product?
The only thing I do not like it occasionally we have computers that end up not connecting to jump cloud after a long period of time of not being used. We were able to get it resolved however by reinstalling the agent
What problems is the product solving and how is that benefiting you?
We are solving the problem of managing our different users and devices by using jump cloud to keep all of the information in an easy to use product. We have found it is easy to scale up with jump cloud with a fast growing company
Great alternative for a small business
What do you like best about the product?
For a small business that doesn't have a server, JumpCloud helps manage logins and passwords easily. Much easier than setting up accounts on all the computers and ealing with password changes on each one. Especially if they are shared computers.
What do you dislike about the product?
Biggest complaint would be the pricing. It seems a little high for handling logins but not much else out there. There is some quirks if you're migrating to JumpCloud but support is very helpful.
What problems is the product solving and how is that benefiting you?
One business had an old server that wasn't worth replacing. They were also migrating their data to the cloud. Using JumpCloud instead was a much better option than replacing the server just for compliance and user maintenance.
Great product!
What do you like best about the product?
Easy to set up, secured my websites, great reporting, and super affordable!
What do you dislike about the product?
I have found no dislikes using this product.
What problems is the product solving and how is that benefiting you?
HTTPS
Deployment so fast it will make you jump
What do you like best about the product?
Simple set up and a free trial for up to ten devices. Support that doesn't try to up sell was a breath of fresh air when it came to scoping out my next mdm solution.
What do you dislike about the product?
Wish I had more control over over some of the devices. Specifically iPad OS and iOS.i know they said it's coming but I needed iOS mdm yesterday. Had great for osx but wasn't there for the other two
What problems is the product solving and how is that benefiting you?
I have a extremely rare use case and they worked with me to get it solved. Great experience working with their team. Had a small team that needed mdm and jump cloud made it happen in a flash
Recommendations to others considering the product:
It's great even for small team's
JumpCloud Best Online Active Directory
What do you like best about the product?
GUI Part is very user-friendly and we can easily import the exiting AD User account from the OnPremise AD Solution. So Migration process is very much simple and SSO Look good
What do you dislike about the product?
Can Import the help documentation and add those in the GUI itself. SO cx can easily track the details
What problems is the product solving and how is that benefiting you?
Employee SSO Login is very much useful for our application and Role authentication looks good
Recommendations to others considering the product:
Best Online AD Solution
A solid, well-polished, and comprehensive MSP-Friendly device management solution
What do you like best about the product?
The different modules interconnect well, allowing you to approach from whichever angle you're currently coming from. Their support team is friendly and responsive, and their setup is very MSP/Multi-Tenant friendly. Their streamlined policy options make managing your devices far simpler than other solutions. MDM enrollment was low-impact, and efficient.
What do you dislike about the product?
We would have liked to see options for Android devices at this point, as that was the one piece keeping us from using Jumpcloud for all our MDM needs. Occasionally, the Apple MDM deployment goes sideways and requires re-application, but you find that out quickly enough that it doesn't affect the end-user all that much.
What problems is the product solving and how is that benefiting you?
We have resolved issues with one of our clients' completely decentralized organization, allowing us to implement policies and device management that would normally require a serious infrastructure investment.
Solid all round MDM and SSO
What do you like best about the product?
Handles Apple, Microsoft and Linux OS devices as well as mobile. Apple's DEP integration for newer devices makes life easy and the comprehensive interrogation of device software and browser extensions is very helpful for diagnosing user issues and generating software registers.
What do you dislike about the product?
Some of the features feel a little alpha from time to time and the reporting could be more fleshed out. The initial setup was a learning curve and the documentation could be a little better in places.
What problems is the product solving and how is that benefiting you?
Visibility of all the software on the devices, Setup of new Mac devices is easy (most of our fleet), getting coverage of patch levels for all software and being able to proactively look at and manage the fleet of all devices.
Easily accessible, clean dashboard and great management tool
What do you like best about the product?
Great tool for IT to manage and assist when employees need quick help
What do you dislike about the product?
Set up was a bit complex with many steps
What problems is the product solving and how is that benefiting you?
IT is able to access our remote computers to jump in and assist when needed
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