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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,448 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Zhivko L.

JumpCloud Amazing

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Endpoint device management, user account control, easy to use UI, fast and secured platform, 2FA, sso.
Great for Linux MDM! Amazing for MacOS and good for Windows
What do you dislike about the product?
The default policies for Linux are not so many. We want computer auto lock in 2mins, access control over the usb ports
What problems is the product solving and how is that benefiting you?
Benefits: endpoint device management, device security, easy to use, radius, sso, cloud platform integrations, increase the sysadmin productivity.
Recommendations to others considering the product:
If you are looking to go for MS AD - first check how JumpCloud works than you might reconsider your decision!


    Computer Games

Really good cloud directory

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
RADIUS capability
LDAP options
Windows and MacOS compatibility
Groups management
Logs details

It's a really easy to use tool that gives you all those functionalities in a cloud based infrastructure you don't have to fully administrate and maintain.
What do you dislike about the product?
A few outages over time. Not affecting critical aspects of the product such as LDAP, RADIUS or endpoints but sometimes the agent installation or admin login portal fails.
What problems is the product solving and how is that benefiting you?
Able to manage WiFi Radius authentication and authorisation for our office networks and VPNs
Integrate via LDAP other tools such as Jamf
Manage local users in MacOS and Windows being able to assign and manage account from a coud directory
Recommendations to others considering the product:
Even it offers MDM and SSO capabilities those are a bit basic. If you don't have big requirments the tool will cover your needs, but you might need to have other tools for those capabilities if you have deeper needs


    Dheeraj M.

Was looking for an online AD, found a great one.

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
Best part is that I dont need any infrastructure to setup an AD for my environment, second its all online and always available.
This is a great idea. I have been looking for an online AD for my use as I have a very small setup. This just came in at the right time. Appreciate all the efforts put under the hood. Will highly recommend small/midsize companies to 'jump' on jumpcloud now.
What do you dislike about the product?
Actually, there is nothing to not like. Once you start using it you need some features which might not be available right now, but it can be made available as per my knowledge. I would say it have room for improvement but there is nothing on it right now which needs to go.
What problems is the product solving and how is that benefiting you?
Active directory for a small startup was the main goal. The ask was not to own any infrastructure due to budget constraints and because of the small team size we were able to get on without paying anything (10 free user/system licenses with the account) but once we start growing we will use this for sure.


    Venture Capital & Private Equity

AMAZING

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
How easy it is to use and how slick the ui/ux is.
What do you dislike about the product?
sometimes overruns and needs multiple logins through 2FA
What problems is the product solving and how is that benefiting you?
Security and app centralization - it's helped simplify our stacks and keep things secure.


    Health, Wellness and Fitness

Good piece of software, only part that has given us issues is the AD Connectors

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
JumpCloud provides a wonderful solution for my company that lets us leverage a ton of SAML auth for various sign-ins and web management portions across our enterprise.
What do you dislike about the product?
The biggest gripe I've come across while working with the software would be the AD sync connectors. Due to one of the ways our tenant (very particular and strange use case) is set up, a portion of users are required to be bound to an AD whereas other users do not rely on this bind. This has led to a few cases of invalid syncing due to JC syncs only forming the connection one-way (jumpcloud down) which has resulted in groups of users getting completely emptied with no logging occurring on the JC end.
What problems is the product solving and how is that benefiting you?
SAML Auth for some web accounts/sites, as well as authorization into certain servers.


    Information Technology and Services

Jumpcloud works great

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
The ease of use when sorting through different devices
What do you dislike about the product?
Logging in could be a little bit smoother.
What problems is the product solving and how is that benefiting you?
Using it to keep track of company computers and technology
Recommendations to others considering the product:
If you need to remote manage devices this works perfectly


    Christopher G.

Best Management Access Tool

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
JumpCloud provides an overall unified solution that allows us to consolidate user management needs using only one login.
What do you dislike about the product?
Usually, prefer non-cloud base user management tools
What problems is the product solving and how is that benefiting you?
I really like being able to use one login to manage JumpCloud to consolidate user management.
Recommendations to others considering the product:
For us and our administrators, JumpCloud has provided a centralized and uniform account management system that helps us to keep all user accounts and access managed from a single system.


    Joshua N.

I-Witnees account, and you don't have to be an Apple genius!

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
The interface and the company's perspective. Id also like to appreciate the accountability the Jump offers, it's leaps and bounds
What do you dislike about the product?
The application is so alluring you'll find yourself multi-tasking and hop to another feature = delayed results
What problems is the product solving and how is that benefiting you?
Facilities, Facilitation and Faculty
Recommendations to others considering the product:
Take advantage of the trial. As a lawyer it's the most convenient I've had all week!


    Samuel T.

Very USER FRIENDLY

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
I like very much the idea, the concept the tools and the technical support if you pay for it.
What do you dislike about the product?
Sometimes is very slow if you open a ticket. but if you reach live support is very fast
What problems is the product solving and how is that benefiting you?
Handle all my assets in one platform even diferent OS: Windows, Mac OS, Linux.
Recommendations to others considering the product:
take your time reading manuales and Forun is very handy.


    Financial Services

Almost as good as the real thing

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
+Ease of User Onboarding
+MFA and SSO Capabilities
+Ease of adding third-party applications
+Ease of user management
+Device policies
What do you dislike about the product?
-Sometimes limited UI
-Close to unacceptable amounts of down-time/system outages
What problems is the product solving and how is that benefiting you?
We use JumpCloud to streamline the user management process, especially as a completely cloud-based company.