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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,448 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Felipe O.

Very handful, powerful and easy cloud directory solution

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
Easy user management, possibility to add scripts and policies to control user's computers. Single sign-on solution. The log of when a user has logged in and which computer are very helpful.
What do you dislike about the product?
Would be great if we can have in this service the ability to control mac configurations, and be able to configure the system settings. This is only possible with third party services.
What problems is the product solving and how is that benefiting you?
We are solving the problem of a centralized solution to manage users. Besides that, we are solving the issue to manage computers and their basic configuration, like administrator access and user access to each computer.
Recommendations to others considering the product:
For sure JumpCloud is an amazing solution for Cloud Directory. Give it a try!


    Isaac O.

Best app for policy control

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
It is the solution that our company requires
What do you dislike about the product?
Sometimes the user interface loads slowly
What problems is the product solving and how is that benefiting you?
inventory control, integration with azure and effective policy management


    Health, Wellness and Fitness

Swiss army knife for authentication and fleet management.

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
Jumpcloud does it all. From MDM, Mobile Devuce, Mac, Windows, Linux client management, software /app management, patch management to RADIUS, LDAP and SSO auth management. You won't find a more comprehensive and easy to use platform.
What do you dislike about the product?
The MDM features need to be evolved more to support some of Apple's deeper commands such a remote management/ screen sharing. Also, the command running interface needs a bit of an overhaul.
What problems is the product solving and how is that benefiting you?
Our largest problem is unifying authentication for all of our different machines, SaaS and other needs. Jumpcloud makes this easy. The other big problem is endpoint management/ software installation, etc. Many of the remote login companies solve this problem, but none of them have the unification of Jumpcloud.
Recommendations to others considering the product:
Give it a try, not a lot to lose as it can run in parallel with existing auth until you are ready to transition.


    Information Technology and Services

Not a drop in replacement for traditional ldap.

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
Ease of signup, clear user interface, cloud feature.
What do you dislike about the product?
Lack of features of traditional ldap setup.
What problems is the product solving and how is that benefiting you?
Our problems were not solved by Jumpcloud due to missing fearures.
The product might be useful for many applications, but was not appropriate for our use case.
Recommendations to others considering the product:
Might be good if it fits your needs.


    Jacob N.

Jumpcloud works! A+

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
It helps us monitor our users on both PC and Mac. We use it throughout the entire company and have been for a while now. It seems like a very secure platform and I would recommend it.
What do you dislike about the product?
I think it could be a bit more user-friendly. Additionally, having a separate MFA app for it can be a bit annoying. I think at this point I could fill an entire folder on my phone with required MFA apps, it would be nice if I could use another MFA app I already use for Jumpcloud.
What problems is the product solving and how is that benefiting you?
Tracking our users' work computers and what state they're in. It has been a good service to have when trying to track certain users' devices, the names of them, etc etc.


    Ryan L.

Jumpcloud is still growing and in the works

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
I think what comes first is the device management, and then SSO integrations
What do you dislike about the product?
The jc agents and there are some syncing issues when we bind user account
What problems is the product solving and how is that benefiting you?
One of the thing that is current to us right now is PCI and their requirements, with jumpcloud as our sso, this helps us meet that requirement of PCI


    Computer Software

Maturing nicely

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
transparency of process, development and direction by the team provides me with the confidence that I have gotten on the right train at the right time.
What do you dislike about the product?
Likely to see some pricing shifting as maturity grows which can be problematic moving forward as budget and tooliong is assessed and commited early on in our process.
What problems is the product solving and how is that benefiting you?
A centralized hub for multiple organizations within our estate allowing management at a macro level leaving the majority of management in the hands of the studios. We enable company-wide policies and allow the individual orgs to administer and enhance if they desire.


    Computer Software

Great product for initial IAM for pre-enterprise clients

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
Allows for rapid, initial user management for servers via its included agent or LDAP capability. The new user interface has an excellent experience. Remote command execution is also very helpful.
What do you dislike about the product?
The product is excellent for early-stage businesses that don't yet have enterprise SSO systems in place. With that being said, it loses value once more complicated security tools need to be implemented, thus making it somewhat obsolete. This only matters once you reach an enterprise stage, though.
What problems is the product solving and how is that benefiting you?
User IAM for a data center cluster. Remote command execution helps do ad-hoc management across arbitrary sets of machines. UID/GID consistency across the cluster prevents permission conflicts across NFS.


    Financial Services

Easy to manage user access and device management permissions

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use from Admin portal and also user portal. You manage the list of the users and devices easily. Complete centralized platform to manage.
What do you dislike about the product?
Don't have the ability to all the permissions and configurations on the Linux servers. But that wouldn't stop using this product.
What problems is the product solving and how is that benefiting you?
Granting access to users on the centralized platform.
I don't have to grant permissions to devices separately.


    Information Technology and Services

Excellent product for companies going remote

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
Features are equivalent or better than current active directory and easily manageable for multiple tenants.
What do you dislike about the product?
Integration with apple products could be improved.
What problems is the product solving and how is that benefiting you?
Allowing multiple clients to go fully remote without losing security/manageability.