JumpCloud
JumpCloud, Inc.External reviews
3,700 reviews
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Useful but not intuitive enough
What do you like best about the product?
Ability to control employees devices, to comply with SOC2 and ISO 27001 certifications
What do you dislike about the product?
a bit complicated and not intuitive enough
What problems is the product solving and how is that benefiting you?
the need to control end enforce security rules on employees devices to complly with certifications/regulations
good product
What do you like best about the product?
Support of multiple OS. ability to run custom commands in multiple OS.
What do you dislike about the product?
Unable to run, Custom Ps script with application package.
What problems is the product solving and how is that benefiting you?
Endpoint MDM enforcement, Security and organization policy implement and execution
Highly Effective for Device Management with Stellar Support
What do you like best about the product?
I have been using JumpCloud for two and a half years to manage devices and identity, and I appreciate the comprehensive suite it offers for integration with other applications. I truly enjoy how it provides us with detailed yet simple insights when registering devices, allowing us to see every detail about each device efficiently. The commands we send through JumpCloud are incredibly useful for managing numerous devices on a daily basis. I also love the user-friendliness of JumpCloud; it was straightforward to learn when I joined my company. Additionally, the support team stands out for me as they are responsive, making us feel heard and important, which gives us confidence and satisfaction with the service. Overall, JumpCloud plays a crucial role in solving a variety of technical problems for our IT department, especially in device management, user management, app management, and integrations, making everything easier for us.
What do you dislike about the product?
I think the app catalog could be better. Although it's good, I anticipate a wider selection in the future since it's fairly new. Also, I wish there were more detailed features for device management, like the ability to change the log screen and wallpaper separately. These small enhancements would be very helpful.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies device and user management, provides detailed insights, and integrates well with other apps, enhancing efficiency for my technical IT department.
Best experience in single sign-in
What do you like best about the product?
Best use case of jump cloud group management and access control without the need for on-premises domain controllers
Ease of setup and best-in-budget
It offers features like dynamic groups that enable automation based on user and device attributes
Jump cloud MDM features are added on with cloud group management.
Ease of setup and best-in-budget
It offers features like dynamic groups that enable automation based on user and device attributes
Jump cloud MDM features are added on with cloud group management.
What do you dislike about the product?
In the short term of use, I have no query of dislike in this budget.
What problems is the product solving and how is that benefiting you?
It solves my single sign-in problem and freely remote support and access management.
Jumpstart your IT with JumpCloud!
What do you like best about the product?
JumpCloud removes traditional barriers of needing complex and expensive IT systems to unify your tech stack or having disjointed and overlapping IT by providing an affordable yet powerful IT operations platform that provides a solid foundation for any business that wants to move their IT into the cloud.
What do you dislike about the product?
Some addon features such as password manager and remote assist still need a lot of maturing before they can be considered great alternatives compared to what is already available on the market, however, I am seeing continuous improvements for these features.
What problems is the product solving and how is that benefiting you?
Before JumpCloud, we had so many different systems to achieve the same functionality but with no visibility of each other the process was complicated and lengthy for our small IT team. JumpCloud saves us time by centralising our core tech stack and gives us great visibility into threats and shadow IT that was hard to manage.
Make work happen with simple secure access
What do you like best about the product?
Jump cloud platform can be used as on-premise as well as cloudbased it use to authenticate,authorize and manage users,devices,and applications.
What do you dislike about the product?
training should be provided to customers and users
What problems is the product solving and how is that benefiting you?
I can make customer aware to secure cloud resources with jumpcloud
JumpCloud Device managment and patch manage
What do you like best about the product?
We like device management patch management and remote assistance tools.
What do you dislike about the product?
We like all but if possible please add asset management in future
What problems is the product solving and how is that benefiting you?
We have benifit of device managment and patch managment we used WSUS server but patch managmnet is good
MDM & SSO Solutions at its best
What do you like best about the product?
Among the frontier in the IDM , MDM , SSO solutions under one platform. Easy navigation and configrations with best guidance or checklist to ensure all thats running smoothly.
Implmentation wise its quite a breeze.
Implmentation wise its quite a breeze.
What do you dislike about the product?
Some limitation on getting the SSO to be conigured due to its bsing other appliations license subcriptions.
What problems is the product solving and how is that benefiting you?
All uner one roof.
The best rounded identity and device management service
What do you like best about the product?
Jumpcloud offers a great one stop shop for many identity and device managment tools. Some notiable feature is their online dashboard that is simple and offeres great insisghts. Intregrating Azure/Google to SAML is simple, even down to using their AD sync agent and Desktop Agent. Everything I've done with Jumpcloud has been on Windows, but the most useful feature is creating powershell commands and the ability to schedule them out and assign them to groups of devices. Their support is good about responding and fixing downtime and issues are resolved quickly and efficicently, even if its after hours.
What do you dislike about the product?
They offer Windows MDM support, but haven't leveraged it to its fullest (yet). Its not a complete 1 to 1 replacement for AD.
What problems is the product solving and how is that benefiting you?
SSO with products that we can use it on and syncing with Azure/Entra has been great for our users to reduce the IT overhead and number of passwords to maintain.
Easy integrate with G-Suite
What do you like best about the product?
Easy setup for the SSO for G-Suite and other applications
What do you dislike about the product?
Pricing is a bit high for enterprise level
What problems is the product solving and how is that benefiting you?
Single Sign on for enterprise software
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