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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,448 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Accounting

Jumpcloud review

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
I love how easy jumpcloud has been to use and get started with. It's very easy to show others as well. I love being able to manage everything easily.
What do you dislike about the product?
I wish that it was slightly more in depth with the tools you're able to use.
What problems is the product solving and how is that benefiting you?
I'm able to do a lot more with my network as well as manage my other devices


    Information Technology and Services

Practical 1 button login system

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
Being able to centralize all logins without requiring password management
What do you dislike about the product?
Hard to uninstall of a machine that no longer is going to be used for work
What problems is the product solving and how is that benefiting you?
It's great for security


    Computer Software

Incredible features and solid solution for cloud directory

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
I like directory features. No reliance on any on-premise or self-hosted directory infrastructure. The interface is simple to use and navigate. We can deploy and control systems in seconds from anywhere.
What do you dislike about the product?
MFA is limited compared to other alternatives.
What problems is the product solving and how is that benefiting you?
I used Jumpcloud for user management.


    Information Technology and Services

Best IdP

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
Jumpcloud is easy to manage, I recommend it to every customer when I'm asked about an IdP they should leverage for SSO. Plus I love the T shirt y'all sent me before super comfy. I wear it when I do my presentations on how to configure SSO :)
What do you dislike about the product?
Honestly, there isn't much that I don't like from Jumpcloud. I wish you guys had an easier way for account switching, but other than that I don't have any problems with the platform. It's by far the most consistent and easiest to work with.
What problems is the product solving and how is that benefiting you?
We use Jumpcloud for SSO testing, I also use it when I demo our product and how to set up SSO with Bitwarden. We don't use the full-feature set, but I can absolutely see myself leveraging the platform more as the need arises.
Recommendations to others considering the product:
Jump on board!


    Health, Wellness and Fitness

Great Integration for Small Businesses

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
Allows for different clouds authentication to be integrated into a single portal/platform.
What do you dislike about the product?
Reporting from devices should be more streamlined and integrated into a Central LMS and follow the industry best practices of storing that information.
What problems is the product solving and how is that benefiting you?
The benefits have been increased by reducing the time and cost of having to key into different systems the same information.


    Aviation & Aerospace

Overall product functions as expected.

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
Once everything was setup using the interface was straight forwards
What do you dislike about the product?
Not fully functional with Apple products, I haven't looked to see if that has changed as I haven't had a need to add any iOS devices in the last while.
What problems is the product solving and how is that benefiting you?
Jump cloud has allowed me to securely wipe devices that have been misplaced as well as locate them if they have been stolen


    Computer Software

Wonderful tool

  • March 08, 2022
  • Review verified by G2

What do you like best about the product?
Automatically centralizes password management
What do you dislike about the product?
Honestly my only dislike is that I didn't find this tool sooner!
What problems is the product solving and how is that benefiting you?
New federal mandates require strong password selection, enforcement, and management. JumpClopud allows me to do all of these things with a single tool.
Recommendations to others considering the product:
This tool is well worth the small time it takes to learn it


    Artie P.

Device management works well

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
I appreciate that the client doesn't impact the user much at all. I was nervous about this as I'm a developer and get territorial abound my machine. But it worked well and didn't impact me much after installation.
What do you dislike about the product?
I think this has something to do with is Mac OD, but the config process is a tiny be esoteric. Still I was able to get it working pretty easily and also was able to roll out to others.
What problems is the product solving and how is that benefiting you?
We are primarily solving for device management with a eye towards soc2 compliance. JumpCloud provides excellent capabilities in this area and isn't as complicated to experiment with.
Recommendations to others considering the product:
I like it. I feel like it's the best product in the field.


    Computer Software

Love it - LDAP Interface

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
LDAP Capability, so easy to use I was able to ditch on-prem approach to LDAP server and just use the LDAP as a Service in JumpCloud... the UI is super easy to work with!
What do you dislike about the product?
It's cloud-based so I do have to rely on the web to manage my directory, and there is cost associated with that, but at the end of the day that's just nitpicking
What problems is the product solving and how is that benefiting you?
Solving easy LDAP configuration with OpenLDAP (LDAP flavor of choice). Integration with IdP (Okta) specifically, which is great because it was so easy with the documentation provided.


    Arts and Crafts

Good Product for Remote Support for IT and services provider

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
easy functionality and a lot of tools to gett he users what they need
What do you dislike about the product?
there is not too much documentation to troubleshoot
What problems is the product solving and how is that benefiting you?
I do not need to have a server at the location and can do the same if they were.