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Amazing UI. Makes Identity management easy. I don't miss Active Directory at all.
What do you like best about the product?
The simplicity of JumpCloud. I can manage my users with ease. This allows me to focus on more thought-intensive engineering tasks. Better than Active Directory and way cheaper than Okta. Love it!
What do you dislike about the product?
2021 was a tough year for outages. I understand because your product is so great that your customer base expanded like crazy. There were definitely some growing pains, but, 2022 has been great.
What problems is the product solving and how is that benefiting you?
Authentication! JumpClouds built-in SSO apps is a huge time saver. It helps me sleep at night from a security perspective that my applications are behind SSO.I also get to sleep because they're so easy to set-up - I don't have to work late in the day.
Recommendations to others considering the product:
A cheaper, easier version of Okta. Everything is amazing as advertised. Except for SCIM provisioning, a bit bare bones there.
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Easy to use and love the idea of being able to connect it to AD
What do you like best about the product?
The Amount im able to change and the number of features that are available to manage computers within it. Id be using active directory. compared to other companies this simplifies managing the most.
What do you dislike about the product?
nothing is currently missing if anything id only change the way to manage logging into multiple computers.
What problems is the product solving and how is that benefiting you?
broken domain controller, now able to have all computers apart of one network
JumpCloud makes user management easy
What do you like best about the product?
User management and system access are centralized and easily accessible.
What do you dislike about the product?
Hard to put your finger on it, but the UI is not always super intuitive, everything works as expected and there are not major functional gaps.
What problems is the product solving and how is that benefiting you?
User and system management across multiple platforms. JumpCloud makes it easy to manage all this.
Cloud Directory done right!
What do you like best about the product?
Jumpcloud interface and automation. Great tool to support both Windows and MacOS. Local user account mangement on computers is one of the best features.
What do you dislike about the product?
Lack of reporting. No FileVault key rotation and needs improvment on software deployment.
What problems is the product solving and how is that benefiting you?
To manage password policy on a dual environment of Windows and Mac. Also, providing cloud solution to handle remote workforce.
Pretty fantastic to work with
What do you like best about the product?
How easy is it is to apply mobile device policies.
What do you dislike about the product?
Reporting could be a little more robust and SSO configurations can act a little wonky with some applications.
What problems is the product solving and how is that benefiting you?
It's made a portion of our SOC 2 attestation a breeze. Thing like enforced disk encryption and enforced password complexity checks a few SOC 2 boxes.
Works 99% of the time if you know what you're doing
What do you like best about the product?
Ease of Install/Config or devices and users. Running commands/software management to/for Mac devices also bridges a gap we previously had. SSO and directory syncs helps mitigate the amount of portals I have to go into for deactivation of users.
What do you dislike about the product?
When installing on Windows machines, it doesn't always take over the local account (even when you specify to do so), and we end up having to do profile migraitons.
What problems is the product solving and how is that benefiting you?
MDM for Macs has been huge for us. Onboarding of Mac devices through "Commands" has increased our production and efficiency when onboarding new clients. Wiping of devices for stolen/compromised devices has helped put us and the customer more at ease with the mobile workforce.
Fantastic Identity and Device Management
What do you like best about the product?
JumpCloud is a one stop shop for identity and device management. The cross platform features make it super flexible too
What do you dislike about the product?
I'd like to see more advanced MDM capabilities, such as larger pkg limits and more options for running scripts, similar to Jamf Pro's policies
What problems is the product solving and how is that benefiting you?
We use JumpCloud to sync identities between cloud directories and local computer logins
Intuitive look at cloud-based directory and more
What do you like best about the product?
It's very easy to navigate the control panel, create users, add devices, etc. You also get many options on adding devices so you can just install exes or run linux cmds.
What do you dislike about the product?
Really not a lot to dislike so far. It would be good to have Microsoft Authenticator work with the SSO but it's not a dealbreaker for the application. Still other SSO applications
What problems is the product solving and how is that benefiting you?
I have Windows, Apple Devices, and Linux so it's really nice that I am able to manage all of these from one cloud-based platform that keeps them all secure as well
Very intuitive and easy to understand
What do you like best about the product?
Jumpcloud's web interface if very easy for anyone to get up and running quickly.
What do you dislike about the product?
Free up to 10 users, but once you add the 11th user, you go from free to the cost of all 11 users, which is a bit of a jump.
What problems is the product solving and how is that benefiting you?
Easily manage users logins.
Simple to use even for beginners
What do you like best about the product?
JumpCloud makes it dead easy to manage OSX devices even for a small startup without a dedicated IT department.
What do you dislike about the product?
Honestly, so far there isn't anything that I dislike. Any limitations that I've found so far are probably more related to constraints of the OSX ecosystem rather than any downside related to JumpCloud itself.
What problems is the product solving and how is that benefiting you?
We are simply managing our OSX devices so that we can unlock and reset devices (e.g. Macbooks) as needed. We haven't tried other solutions, but this seems to be one of the easiest and most reliable, while also providing a wealth of more advanced capabilities if we need to use those.
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