JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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Easy to set up, Easy to manage
What do you like best about the product?
The best part of jumpcloud is really how everything is built into one space. Identity, ways to use an identity, device management, etc. I use the product for everything from radius server for WiFi to device management and unattended access to service machines. JumpCloud also innovateds quickly. New features are coming out all of the time!
What do you dislike about the product?
Lacking a few features compared to jamf or intune, but they also support multi-os and do things those apps can't do so not really a dislike, just looking forward to even more feature parity than there is now!
What problems is the product solving and how is that benefiting you?
Jumpcloud solved unified identitues, device management, SOO, remote support, and so much more!
A versatile SaaS based Swiss Army Knife
What do you like best about the product?
Its like a swissarmy knife that's intuitive and simplified yet packed with a mix of features and functionalitys to cover security and EUC aspects.
Its SaaS based, relatively easy to setup and integrate with various infra components
Its SaaS based, relatively easy to setup and integrate with various infra components
What do you dislike about the product?
not dislikes, but challeges to:
1. Time to convice legacy minded mangement - "why change what has been working all these while(for >10 years)"
2. somewhat neither low nor top notch for each of its features/functionalities
1. Time to convice legacy minded mangement - "why change what has been working all these while(for >10 years)"
2. somewhat neither low nor top notch for each of its features/functionalities
What problems is the product solving and how is that benefiting you?
great to able to able to consolidate and centrally manage functions that traditionally span accross atleast 3 seperate platforms
The best single pane of glass for MDM
What do you like best about the product?
Fills in most if not all of the gaps left in the modern productivity and collaboration platform stacks, like MDM for ALL your endpoints, identity and enterprise credential features, etc.
I can't think of any other tools out there that let you truly be free from being under the thumb of a certain Redmond, Washington based company... :)
I can't think of any other tools out there that let you truly be free from being under the thumb of a certain Redmond, Washington based company... :)
What do you dislike about the product?
Like many SPOG clients, it's not necessarily the best in class in each OS (e.g. macOS), but all around it's the best SPOG out there.
What problems is the product solving and how is that benefiting you?
Getting out of reliance on Microsoft for everything
Cloud Native active directory
What do you like best about the product?
JumpCloud offers a highly convenient and user-friendly administrative experience. It incorporates the majority of essential components necessary for technical security and regulatory compliance. By eliminating the need to create and manage a traditional Active Directory domain, it significantly simplifies deployment and reduces administrative overhead. The lightweight agent installation delivers comprehensive functionality comparable to that of an on-premises Active Directory. Additionally, JumpCloud supports integration with a wide range of IT solutions, enabling efficient and streamlined access control management on a daily basis.
What do you dislike about the product?
Thus far, the product has aligned well with the organization’s requirements, and no significant issues have been encountered. However, there is room for improvement in the quality and responsiveness of customer support.
What problems is the product solving and how is that benefiting you?
There is no need to establish on-premises directory services or hire specialized personnel to manage them. JumpCloud offers a one-time deployment solution that delivers the full range of Active Directory services, while extending compatibility across various operating systems. It enables comprehensive identity and access management, including the enforcement of password policies, through a centralized platform—effectively serving as a single pane of glass for our organizational needs.
A Simple but Powerful Solution
What do you like best about the product?
JumpCloud allows my customers to do a lot, with a little. One pane of glass that does the job of 5-6 enterprise tools is perfect for my customers - fast-growing tech companies. When growth is the priority, often IT software, security, and management can fall to the wayside, however, with JumpCloud, my users can manage and secure their environment with ease.
What do you dislike about the product?
Honestly, I have struggled to find aspects I don't like.
What problems is the product solving and how is that benefiting you?
It allows us to manage remote users effectively and have visibility of the environment.
Single Pane of Glass
What do you like best about the product?
Everything is in one place, the team actually loves and utilizes feature requests to develop JC into something that people actually want. We actively see the changes we request becoming a reality and it is great. Implementation was very easy and the path to implement is straight forward.
What do you dislike about the product?
chat and phone are not available for standard support, only the ticketing system.
What problems is the product solving and how is that benefiting you?
it is a one stop shop for user, device, and authentication management. We create users in Jumpcloud and they propagate out to our other applications and their access is automatically configured. greatly simplified on and off boarding.
Easy to roll out and Secure
What do you like best about the product?
Jumpcloud is quick to roll out to all the users in the organization. They are constantly working on new features, which makes the application more inclusive for the IT department. Great customer support and troubleshooting. Integration of features into the organization is quick and easy.
What do you dislike about the product?
Pricing is super competive but has been increasing quickly. New features should be part of the platform and not add-ons.
What problems is the product solving and how is that benefiting you?
Access for users, security and monitoring for the IT staff.
Easy to follow courses
What do you like best about the product?
The ease of use, the courses are very easy to follow and absord the information
What do you dislike about the product?
I had no issues with any aspect of this website
What problems is the product solving and how is that benefiting you?
I have only used the business password keeper but will be learning to adminstrate other users in Jumpcloud as well as add user and devices.
Robust tool to manage our identities and machines.
What do you like best about the product?
The simplicity of the tool helped us a lot to manage our devices and identities, jumpcloud was compatible with all the scenarios we needed, including compatibility with the OpenID protocol, something standard in the systems we use.
What do you dislike about the product?
I believe it can improve greater compatibility with OpenID, even going with the implicit flow. But, by allowing the authorization code, it already serves us well.
What problems is the product solving and how is that benefiting you?
Managing the identities of the systems we have in the company, we are able to centralize everything within the tool, in a simple way and with the expected audit.
Quick to use and forget about
What do you like best about the product?
The software is quite powerful when needed, but it certainly for my businesses use case, it was super easy to get the basics set up and forget about it. It runs and does its thing, and I dont have to worry about it, except on the occasion that we have an iussue with an employees computer.
What do you dislike about the product?
Theres nothing to really dislike. I have not run into any types of issues that would show up as negative.
What problems is the product solving and how is that benefiting you?
As a very small startup, we just want to have some basic remote administrative control. Locking computers when an employee leaves, seeing recent login activity, this sort of thing. And for that JumpCloud does exactly what we need. As we grow and require more complex or intricate features, we will be able to sc ale easily into that.
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