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AD as it should be.
What do you like best about the product?
JumpCloud is extremely simple to use but still a very powerful tool. I don't remember spending more than 10 seconds trying to find a feature on the admin dashboard. JumpCloud also saved us the time and effort of setting up and maintaining an AD server. We also use JumpCloud to inventory our machines, since it has a lot of useful information about each device.
What do you dislike about the product?
The process of remotely setting up a new device for an employee (especially new hires) is a little painful since it requires manual intervention from the user, but nothing that we couldn't work around with some clear instructions.
What problems is the product solving and how is that benefiting you?
1 - Keeping our machines under our control even though most employees work remotely.
2 - Keeping an inventory of our devices in a centralized place.
3 - Centralized credentials with the SS0 features (no more users sending dozens of emails when they forget one of the dozens of their passwords).
4 - Increased productivity of the IT admins since it simplified our AD needs.
2 - Keeping an inventory of our devices in a centralized place.
3 - Centralized credentials with the SS0 features (no more users sending dozens of emails when they forget one of the dozens of their passwords).
4 - Increased productivity of the IT admins since it simplified our AD needs.
Recommendations to others considering the product:
I highly recommend spending some time looking at their API docs. You will be able to automate several of your workflows with it.
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Great Substitute for AD
What do you like best about the product?
The ability for every user to be able to log in to every other machine in the company.
What do you dislike about the product?
Can't see who logged in where, when, etc. without paying extra for directory insights.
What problems is the product solving and how is that benefiting you?
Directory services for customers that do not have or do not want on-prem AD.
Spread the Good news
What do you like best about the product?
The ease of remote monitoring, the ease of import from GSuite. Directory insights and fast response time
What do you dislike about the product?
Some conditional policies are still interfering. The Directory insight is still not descriptive enough to troubleshoot all issues
What problems is the product solving and how is that benefiting you?
Remote AD, no physical access for onboarding, binding/restricting actions, detailed reports. Remote SW installations
Recommendations to others considering the product:
It solves all your issues for remote monitoring, onboarding, and restrictions. Helps remote software installations and mangement of updates.
Good identity management system
What do you like best about the product?
The smooth integrations with Gmail and Office 365 User adding
What do you dislike about the product?
agent install on MACOS is annoying and taking a lot of permissions config on newest MACOS versions
What problems is the product solving and how is that benefiting you?
Moving around different identities solutions and setting password from single interface.
It helps the company to so suspension of employees easily
It helps the company to so suspension of employees easily
JumpCloud makes it possible for mixed OS environments to work together seamlessly
What do you like best about the product?
The onboarding process was straightforward. The JumpCloud interface is intuitive. I assumed that the disruption to our employees during the initial rollout would be high, but it has pretty much been a non-issue.
What do you dislike about the product?
We are looking forward to additional functionality on the remote monitoring and management side, namely remote desktop ability for all computers. This is an essential solution for supporting our employees from an IT standpoint.
What problems is the product solving and how is that benefiting you?
As our company was growing, we were looking for a solution that would allow us to offer choice to our employees (Windows, Mac, Linux) without sacrificing security and oversight. Jumpcloud allowed us to bring Macs into the company and still behave as a good corporate citizen.
JumpCloud Team is responsive, honest, and resilient
What do you like best about the product?
I appreciate the team over at JumpCloud holding meetings with users regularly. Their user base continues to grow, and it is now more than ever that leaders need to communicate and provide explanations and solutions to ongoing problems.
What do you dislike about the product?
While the systems themselves have outgrown their model, they seem capable and ready to tackle and prioritize where needed.
What problems is the product solving and how is that benefiting you?
The onboarding process has never been more straightforward while using JumpCloud. It is an efficient and reliable way to connect with other directories.
JumpCloud
What do you like best about the product?
Simplicity of use. It's the easiest cloud directory to use.
What do you dislike about the product?
Single sign on can be more difficult to set up.
What problems is the product solving and how is that benefiting you?
Being able to use one user account to login to everything we need.
Recommendations to others considering the product:
Use the free trial with 10 free users to test the environment.
Easy to setup and use. Stable platform for identity and SSO
What do you like best about the product?
SSO integration and LDAP for best price for AWS
What do you dislike about the product?
I don't have anything to dislike. The platform works best for cloud and On Prem
What problems is the product solving and how is that benefiting you?
SSH, SSO and LDAP
Recommendations to others considering the product:
Best platform for all our identity management needs for best price.
Best IdP, MDM - Not so much...
What do you like best about the product?
The SSO / IdP / directory features are very useful and is what we needed to move forward with some security protocols regarding authentication.
What do you dislike about the product?
The MDM part of JumpCloud needs some work. It's better than nothing, but it lacks severe features that every other MDM has. It should not be sold as an MDM.
What problems is the product solving and how is that benefiting you?
Directory and authentication services are now dialed in!
Jumpcloud - A tool every IT team should use.
What do you like best about the product?
It's an all-in-one tool to manage user logins, access to applications, laptop hardware management, and continues to improve overtime.
What do you dislike about the product?
When the services are down however, this doesn't happen too often.
What problems is the product solving and how is that benefiting you?
We're solving the problem of onboarding challenges to multiple systems, including hardware security and management, specifically laptops.
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