JumpCloud
JumpCloud, Inc.External reviews
3,675 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to Use
What do you like best about the product?
Jumpcloud has been easy to use and navigate
What do you dislike about the product?
I wish there was a better explanation on how to use the App
What problems is the product solving and how is that benefiting you?
It is allowing employees to use SSO without needing to remember a million passwords
Devops Engineer
What do you like best about the product?
JumpCloud has been really helpful for simplifying identity and device management in one place. I like that it works smoothly across Windows, macOS, Linux, and cloud apps without locking you into a single ecosystem. It makes onboarding and offboarding much easier by automating user access, and the built-in SSO and MFA features give a good balance of convenience and security. Since it’s cloud-based, there’s no heavy infrastructure to maintain, which saves both time and cost.Overall, it’s been most helpful in improving security, customer support, reducing admin overhead, and giving users a better login experience. It gives us that ease of implementation and ease of integration. Also the frequency of use is great.
What do you dislike about the product?
Mac / Apple device support is not always as mature as dedicated tools. Some policies may not behave exactly as expected on macOS, or there might be delays, agent-issues, or missing fine-grained controls compared to tools like Jamf.
What problems is the product solving and how is that benefiting you?
JumpCloud has solved a lot of the problems we had around managing users and devices across different platforms. Before, identities and access were scattered across multiple tools, which made onboarding, offboarding, and enforcing security policies messy and time-consuming. With JumpCloud, everything is centralized, so new users can be set up quickly, and access is removed just as easily when someone leaves. The built-in SSO and MFA have strengthened our security while making it easier for employees to log in without juggling multiple passwords. Managing Windows, macOS, and Linux machines from one place has also been a big win, especially with more people working remotely. Overall, it’s saved us a lot of admin time, improved visibility into who has access to what, and given us more confidence that our environment is secure and scalable as we grow.
JumpCloud Honest Review
What do you like best about the product?
using user and system groups for efficient management
What do you dislike about the product?
difficulty with application integrations, and a steep learning curve for new users
What problems is the product solving and how is that benefiting you?
It benefits users and IT departments by centralizing management, improving security with unified policies and MFA, reducing IT costs and complexity by eliminating multiple tools, simplifying remote work and onboarding/offboarding, and enabling compliance through better system visibility.
Jump Cloud Review for Amazon Coupon
What do you like best about the product?
Security wise it seems good. The central control for the IT Team to remotely manage and help employees. Especially helpful in work from home environment
What do you dislike about the product?
Restrictions are a bit too much.
The mandatory password length is long with too many characters required. No support for password keychains like Apple Passwords.
Too much distractions during normal work to poke users. There should be a DND zone, will be useful especially in meetings where during presentation too much popups to update software and OS is a big turn off.
The mandatory password length is long with too many characters required. No support for password keychains like Apple Passwords.
Too much distractions during normal work to poke users. There should be a DND zone, will be useful especially in meetings where during presentation too much popups to update software and OS is a big turn off.
What problems is the product solving and how is that benefiting you?
Too much characters and password length requirement. And too much bugging during normal workflows for software updates.
Smooth Day-to-Day Experience with JumpCloud
What do you like best about the product?
I find JumpCloud very straightforward to use. Signing in with a single set of credentials across different applications makes my day-to-day work easier. The MFA process is smooth and doesn’t feel disruptive, and I appreciate that I can access everything I need securely without juggling multiple passwords.
What do you dislike about the product?
At times, the login process can feel a bit slow, especially when MFA is required and network connectivity isn’t great. Occasionally, switching between applications requires re-authentication, which can interrupt the workflow. While these are minor, a smoother and more seamless experience across apps would make it even better.
What problems is the product solving and how is that benefiting you?
JumpCloud makes it easier for me to access all the applications and resources I need with just one login. Instead of remembering multiple passwords, I can rely on a single set of credentials, which saves time and reduces frustration. The added security of MFA also gives me confidence that my account is protected without making the process complicated. Overall, it helps me stay productive while keeping access secure.
Great MFA
What do you like best about the product?
Great that it integrates everything for one price.
What do you dislike about the product?
So far so good. Can't complain. We began utilizing it a month ago.
What problems is the product solving and how is that benefiting you?
We are able to intergrate everything using Jumpcloud.
Great IT management solution that changes everything
What do you like best about the product?
I like its ability to mange identities in a single platform. Its also user-friendly and intuitive, with an excellent user interface. Thats why I like how easy it is to set up and the seamless end-user experience.
What do you dislike about the product?
I dont like the pre-configured integration and customization options.
What problems is the product solving and how is that benefiting you?
We used to spend a lot of time on management tasks, but since implementing JumpCloud, our approach to security has improved significantly because you can work in the cloud with multiple systems and easily manage identities while ensuring compliance, and their approach to cloud director services is excellent and brilliant.
JumpCloud and its SSO features are awesome!
What do you like best about the product?
JumpCloud and its smooth login to Zoho via SSO
What do you dislike about the product?
Nothing as such at the moment. All satisfied.
What problems is the product solving and how is that benefiting you?
JumpCloud is ensuring smooth login on company applications such as Zoho, etc.
Effortless IT Management with JumpCloud
What do you like best about the product?
Like that, JumpCloud makes user and device management really simple. Features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), and cross-platform support (Windows, macOS, Linux) save a lot of time. It’s also cloud-based, so I don’t need on-prem servers, which makes it super convenient for remote work.
I really like how easy it is to use and implement. The interface is clean, and I can manage users, devices, and apps all from one place. Features like SSO, MFA, and patching save a lot of time, and integrations with tools like Google Workspace and Office 365 work smoothly. Their customer support is also helpful whenever I get stuck.
My primary role when using JumpCloud:
IT Admin / IT Support – mainly handling user management, device security, and software updates.
I really like how easy it is to use and implement. The interface is clean, and I can manage users, devices, and apps all from one place. Features like SSO, MFA, and patching save a lot of time, and integrations with tools like Google Workspace and Office 365 work smoothly. Their customer support is also helpful whenever I get stuck.
My primary role when using JumpCloud:
IT Admin / IT Support – mainly handling user management, device security, and software updates.
What do you dislike about the product?
The only thing I’d point out is that some advanced features take a little time to learn, but once you get used to them, they work really well. In a way, it’s more about the learning curve than a real drawback, and it actually helps me build stronger IT skills.
What problems is the product solving and how is that benefiting you?
umpCloud is helping me solve problems around user management, device security, and centralized access control. Earlier, handling multiple systems and logins was time-consuming, but now with SSO and IAM, I can manage everything in one place. It also enforces password policies and MFA, which improves security across the organization. Remote support and patching are easier too, saving time and reducing risks. Overall, it benefits me by making IT admin tasks faster, more secure, and less complicated.
Unifying disparate platforms finally felt achievable, thanks to JumpCloud's unexpected versatility
What do you like best about the product?
The capability of our department is to have a control in the access to the specific application available to their team without requiring IT tickets every time there is a small change is amazing. It says that our marketing manager can invite a new content writer to Canva and Slack via few clicks. We also like the ease at which we can give our external consultants secure but limited access to project specific tools. This maintains everyone in a productive state and our internal systems safe.
What do you dislike about the product?
Configuration of new single sign on apps can be a bit less user friendly at times, especially when setting up custom SAML fields on the more arcane applications. We would like to have more detailed application run-down and looking more closely at trends in application access. This would allow us to find possible layout or odd user behavior rather rapidly
What problems is the product solving and how is that benefiting you?
We were sinking with assorted user accounts and varying access to our cloud apps in an expanding variety. No matter what team or project I used, the hour was spent trying to remember email addresses to send manual invites from, and what email to log in to each service with. The new employees can now acquire immediate access to their key tools, based on their JumpCloud identity. This has saved a lot of valuable time of our operating team so that they spend time on other growth activities rather than spend discoursing on access.
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