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Simple device management
What do you like best about the product?
Jumpcloud makes it simple to manage and view all of the devices within an organization and ensure that they are meeting company security and compliance policies
What do you dislike about the product?
While Jumpcloud does have a simple view to see all of the devices within the company, you sometimes have to dig a bit to see how the policies are applied to the various devices
What problems is the product solving and how is that benefiting you?
With Jumpcloud we are able to manage our company devices across the country, which has allowed us more freedom in hiring nationally and growing the diversity of our company
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JumpCloud: A Must-Have Tool for Every Business
What do you like best about the product?
One of the best things about JumpCloud is its Single Sign-On (SSO) integration, which allows users to access all of their applications with just one set of credentials. This feature not only enhances security but also saves time and improves productivity.
Another standout feature of JumpCloud is its Mac MDM enrollment, which makes it easy for IT administrators to manage and secure their Mac devices. This feature enables IT teams to enforce password policies, deploy software, and monitor device activity, all from a single console.
JumpCloud also offers seamless SAML integration with Google, enabling users to access Google Apps and other cloud-based services using their JumpCloud credentials. This feature streamlines the login process and eliminates the need for users to remember multiple login credentials.
Finally, JumpCloud's ability to suspend users from multiple groups with just one click is a major time-saver for IT administrators. This feature makes it easy to revoke access to specific applications or resources in a few simple steps, ensuring that security policies are enforced consistently and efficiently.
Overall, JumpCloud offers a range of powerful features and benefits that make it an excellent choice for organizations looking to streamline their user and device management processes.
Another standout feature of JumpCloud is its Mac MDM enrollment, which makes it easy for IT administrators to manage and secure their Mac devices. This feature enables IT teams to enforce password policies, deploy software, and monitor device activity, all from a single console.
JumpCloud also offers seamless SAML integration with Google, enabling users to access Google Apps and other cloud-based services using their JumpCloud credentials. This feature streamlines the login process and eliminates the need for users to remember multiple login credentials.
Finally, JumpCloud's ability to suspend users from multiple groups with just one click is a major time-saver for IT administrators. This feature makes it easy to revoke access to specific applications or resources in a few simple steps, ensuring that security policies are enforced consistently and efficiently.
Overall, JumpCloud offers a range of powerful features and benefits that make it an excellent choice for organizations looking to streamline their user and device management processes.
What do you dislike about the product?
Despite being a reliable and secure tool, I was disappointed by the recent release of JumpCloud's password manager, which was unstable and had several usability issues. It's worth seeking an alternative password management solution if this is a critical feature for your organization.
What problems is the product solving and how is that benefiting you?
One of the critical benefits of JumpCloud is that it provides a single point of control for managing user accounts across a wide range of applications and services. This makes it easier for our IT Team to manage user accounts, control access, and enforce security policies across our organization.
JumpCloud also offers a suite of device management tools, which includes Mac MDM enrollment. This allows us to manage administrative access on our employee's machines and keep track of the last time they were active.
Overall, the difficulties that JumpCloud solves benefit our companies' security, productivity, and efficiency.
JumpCloud, by delivering a consolidated identity and device management platform, assists our enterprises in streamlining IT operations, reducing complexity, and ensuring the security and compliance of our users and devices.
JumpCloud also offers a suite of device management tools, which includes Mac MDM enrollment. This allows us to manage administrative access on our employee's machines and keep track of the last time they were active.
Overall, the difficulties that JumpCloud solves benefit our companies' security, productivity, and efficiency.
JumpCloud, by delivering a consolidated identity and device management platform, assists our enterprises in streamlining IT operations, reducing complexity, and ensuring the security and compliance of our users and devices.
IT and Logistics specialist
What do you like best about the product?
I feel the ease of access of things is very appealing. Things tend to be very accessible and straightforward when troubleshooting. This is especially the case to access devices within our company to make changes.
What do you dislike about the product?
I have noticed various API issues or outages within the past several months. I know that services can not be fool proof. However, it can really put me in a bind regarding my workflow and making changes to a machine. Pushing policies, associating users, etc.
What problems is the product solving and how is that benefiting you?
The ability to push policies on the fly has been great. Encrypting devices is a vital part of our company and JC makes it a straight forward and simple process. JC shows clear indicators showing a successful encryption along with successful policy pushes.
KF Jumpcloud Review
What do you like best about the product?
The simplicity of the design. the software is clean and easy to navigate. users are able to easily access their accounts and get the help they need. i also like the simplicity of pulling reports
What do you dislike about the product?
Some areas could be cleaned up to make the platform look a little more up to date. all in all it is clean but could definately be modernized. there is also some latency issues that could be fixed
What problems is the product solving and how is that benefiting you?
the ability to address issues on the spot. it is easy to fix errors and collect reporting data. customers love having the ability to quickly get their problems resolved and get back to work
Recommendations to others considering the product:
try the software and make sure it meets all of your company needs. it is the leader in remote management so it has all of the tools you will need at your disposal and ready to be used
great product, but not for everyone
What do you like best about the product?
I like how fast you can synchronize your users and their rights across all of your platforms and devices
What do you dislike about the product?
Overall, I like it, but I noticed that sometimes it struggles to search devices by their names. Also, when installing it on a Linux device, be careful because it has a policy that disables ssh access (it checks "Enable Public Key Authentication," and you can't connect to a Linux machine via ssh before you disable this). Still, at this point, you have already lost access to the machine and can't synchronize new policies, so be careful if you have only ssh access to your device. At least it was my experience
What problems is the product solving and how is that benefiting you?
The main benefit is synchronizing all your company users across your platforms. For example, if you have G Suite, you can synchronize users from there to azure, Jira, windows/Linux/macOS devices, and it saves so much time.
Jumpcloud - MDM made easy
What do you like best about the product?
I love the flexibility of JC. Want to integrate a Munki file server? Go for it! Want to adjust device policies on the fly? No problem.
What do you dislike about the product?
Some of the processes and workflows in jumpcloud can be a bit convoluted. Learning JC will likely require you to repeatedly brick and reset devices until you get the hang of things.
What problems is the product solving and how is that benefiting you?
Allows us to consistently track who has what hardware assets. JC has also allowed us to wipe devices that were stolen or lost in public places. JC has continued to be an invaluable resource for us.
Recommendations to others considering the product:
Give it a shot! Theres a decently big learning curve but once you figure it out you'll never want to go back!
Excellent Directory Service
What do you like best about the product?
JumpCloud allows me to use its functionality through its well-documented APIs and its powerful web GUI, giving me the option to automate repetitive tasks or to implement "one-offs." When I'm stumped using the services or am seeing failures, their support is quick to address my needs.
What do you dislike about the product?
Google Workspaces gives me instant tech support via chat for $12/user/mo. I know JumpCloud isn't the behemoth of Google, but it would be great to see them move to that level of low-latency tech support someday.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to authenticate users to M365, Google Workspaces, Radius WiFi, various LDAP-using servers, a small fleet of MacOS laptops, Ubuntu, and Windows 10 Pro hosts. It complements my use of Puppet to orchestrate configurations management. Also, since adding MDM support, I have been able to bring this critical function over to JumpCloud, replacing an expensive standalone service.
Recommendations to others considering the product:
You need to know what you need out of JumpCloud. Carefully read the documentation to understand what they offer, then reach out to them to ask for help.
The best cloud management identity platform
What do you like best about the product?
It's made life a lot simpler IT-wise. Before, we were doing things manually, and this has saved us a lot of time.
What do you dislike about the product?
It is not as in depth as active directory is but it works great for what it is.
What problems is the product solving and how is that benefiting you?
We have solved managing device access. We have also been able to deploy policies quickly. This has increased our productivity ten fold.
Jumpcloud, LDAP like it should
What do you like best about the product?
I use Jumpcloud to manage both users on a large scale, so the ease of use has to be one of the most outstanding features. Super easy to add new groups, add people to those groups, etc.
What do you dislike about the product?
You need to log in separately as a regular user and an admin. It's understandable why this is required, but a hassle nonetheless.
What problems is the product solving and how is that benefiting you?
We are solving the problem of having many credentials for many services. Alongside helping developers/ops people log into systems more easily without needing to set up passwords on individual systems.
All the benefits of on-prem identity management, in the cloud
What do you like best about the product?
Jumpcloud has fundamentally shifted the deployment of our hardware and identity management for the better. My team couldn't get along without it!
What do you dislike about the product?
Occasionally, there are client connect issues only solved with a client re-installation. This is fairly infrequent (1/200 imaged systems).
What problems is the product solving and how is that benefiting you?
It has allowed us to manage a tight ou-hardware-privilege relationship with a fleet deployed all over the place. Self-service password resets are world-changing!
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