JumpCloud
JumpCloud, Inc.External reviews
3,700 reviews
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JumpCloud helps SOCII and helps user access
What do you like best about the product?
At Vendasta we have many users and many owned and operated products like Reputation, Listings, Social, CRM, AI Chat, Websites etc. when we have employees and staff access from our end to end Platform - from multiple devices - we need to be able to see them, and reset logins, logouts etc from 1 singular location. That is why we chose JumpCloud. We have Mac, PC, iPhone, android, iPad users from home, office etc and if someone gets a virus etc we can log them out of all devices and reset from one great application. That is why JumpCloud is so valuable. Any Enterprise company should have JumpCloud to handle this important safety feature.
What do you dislike about the product?
Probably the part everyone will dislike is switching from another vendor. JumpCloud supported and moved from a vendor to a Partner. That is so key with all the choices we had.
What problems is the product solving and how is that benefiting you?
One spot to manage everything
Simplify your user management process!
What do you like best about the product?
Integrating with major platforms as Slack and Google Workspace is really simple and fast, allowing to streamline user deployment and SSO access. JC Password manager also helps a lot for those services that won't work out of the box with SSO. Device management works great once everything is set up. We used Jumpcloud's profesional services to kick off our implementation and it was a great choice, going far beyond regular customer support.
What do you dislike about the product?
Device enrollment and management can have quite a steep learning curve at first and some (minor) risks. Mobile device management is not top tier yet compared to other tools.
What problems is the product solving and how is that benefiting you?
We needed a solution to manage users and their access to tools and devices.
Jumpcloud Gets the job done!
What do you like best about the product?
Jumpcloud is a great product that gets the job done you need. I love the admin dashboard on jumpcloud, it gives you a high level overview of what is important and you're able to find what you need quickly and monitor what is important to you. Really easy product that is simple and effective.
What do you dislike about the product?
Jumpcloud doesn't connect with Microsoft home computers.
What problems is the product solving and how is that benefiting you?
It is helping us make our users lives easier by providing a landing page of all the tools they'll need, while providing our back-end team opportunities to fix and monitor user activity to make this a seamless process for all.
Simply Fantastic
What do you like best about the product?
It has helped us tame the beast of ID. We have moved away from the "what's the password to that computer" to simply logging in.
What do you dislike about the product?
I'd like to see a more unattended GUI remote access platform
What problems is the product solving and how is that benefiting you?
One of the biggest problems we had was sharing of computer passwords and unapproved software installations. Now with jumpcloud we can grant and deny admin privileges on the fly and remotely
Lots of customization
What do you like best about the product?
There is so much potential for customisation which is fantastic.
What do you dislike about the product?
The amount of customisation available can be quite overwhelming and the set up is challenging.
What problems is the product solving and how is that benefiting you?
Great for onboarding and offboarding employees and day to day MDM.
Seamless Cloud Experience with Robust Features.
What do you like best about the product?
One standout feature of Jumcloud is its user-friendly interface, making cloud management effortless. The seamless integration of advanced features ensures a smooth and efficient experience for users of all levels.
What do you dislike about the product?
However, some users may find Jumcloud's pricing structure less transparent, with additional costs for certain features. Clearer pricing details would enhance the overall user experience.
What problems is the product solving and how is that benefiting you?
JumpCloud addresses authentication and access management challenges, streamlining user identity management across various platforms. This benefits organizations by enhancing security, reducing manual administrative tasks, and ensuring efficient user access control. The centralized management provided by JumpCloud can lead to improved productivity and stronger security protocols within an organization.
IT Manager
What do you like best about the product?
Easy to setup policies over all devices. Separation per team and device type
What do you dislike about the product?
There is no option to reset the laptop without loosing the Windows.
What problems is the product solving and how is that benefiting you?
We can track each person if their laptop is updated. Very important tool when someone is leaving the company and you can shutdown the device
Jumpcloud World
What do you like best about the product?
You can manage all devices around the World-wide.
What do you dislike about the product?
Filtering needs improvement. We can't filter as we want.
What problems is the product solving and how is that benefiting you?
We can manage all devices. It helps us. Jumpcloud always improve something and I like this.
JumpCloud streamlines identity management for organizations
What do you like best about the product?
One of the best features of JumpCloud is the ease of use, centralized control over access, and robust security features for managing identities across devices and applications.
What do you dislike about the product?
Some users may find JumpCloud's pricing to be on the higher side, and others may experience occasional complexity in setting up and configuring certain features.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us address identity issues by providing a centralized platform for managing user access to devices, applications, and networks, streamlining authentication processes, and enhancing security through features like single sign-on and multi-factor authentication
Very useful
What do you like best about the product?
Its a very complete platform who realy help in my job.
What do you dislike about the product?
We can't add pkg for create a new commands.
What problems is the product solving and how is that benefiting you?
Resetting password
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