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awesome dedicated support and hand-holding that makes every step on of the way a breeze
What do you like best about the product?
ease of use and simple and streamlined process and GUI - mdm and dedicated support was awesomely easy.
What do you dislike about the product?
non so far - if anything, the lack of support for some older windows
What problems is the product solving and how is that benefiting you?
mdm maily on all sorts of devices and it was such a breeze - can't say enough good things about this quick and streamlined engagement
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Great AD replacement
What do you like best about the product?
Alternative or replacement for on prem AD
Low cost of entry, and a free full featured trial account for less than 10 users
Has MDM features
Can replicate some Group Policy solutions
Multi platform (PC, Mac, Linux)
Low cost of entry, and a free full featured trial account for less than 10 users
Has MDM features
Can replicate some Group Policy solutions
Multi platform (PC, Mac, Linux)
What do you dislike about the product?
not enough tutorials online
still a developing product so I would like to have more features over time.
Device MFA doesn't currently support Push Notifications, I would love to see that support soon!
more MDM controls would be nice as well
still a developing product so I would like to have more features over time.
Device MFA doesn't currently support Push Notifications, I would love to see that support soon!
more MDM controls would be nice as well
What problems is the product solving and how is that benefiting you?
I have found a solution/alternative to our on prem AD.
I have also found a solution for MDM, thereby elimnating our JAMF requirement.
Excited to see developing MDM solution, eliminating our need for Duo.
I have also found a solution for MDM, thereby elimnating our JAMF requirement.
Excited to see developing MDM solution, eliminating our need for Duo.
Recommendations to others considering the product:
see if it can replace additional services other than just AD
Great product with new ideas
What do you like best about the product?
Once you understand the basics, the possibilities are endless
What do you dislike about the product?
Just needs more integration into other SSO systems
What problems is the product solving and how is that benefiting you?
Had a client with a server issue. We were able to pull their creeks credentials into jumpcloud and tribe the server and more have cloud access to administer their domain
Recommendations to others considering the product:
Go for it. For the price you cannot go wrong
It looks way better than Jamf. Just saying!
What do you like best about the product?
How easy to use it is! You should give it a chance.
What do you dislike about the product?
Right now I just need to understand how to create scripts but it's my bad, not the software's fault.
What problems is the product solving and how is that benefiting you?
I'm able to control all the windows in my company
Perfect business authentication system
What do you like best about the product?
Simple cloud based remote management of Windows, Mac and Linux devices with one tool.
What do you dislike about the product?
The UI of the web application feels a bit old school. It's improving but it's not an amazing experience.
What problems is the product solving and how is that benefiting you?
Setup and delivery of devices to new starters. Ensuing devices are consistent for security posture. This includes the installation of software and connection to a single authentication system.
Recommendations to others considering the product:
I have recommend it many times
In the past.
In the past.
Feature rich DaaS
What do you like best about the product?
The simplicity and the very clean and clutter-free user experience. It's very easy to get a grip on how things work and how you execute them. SSO implementation is very straightforward. MFA for Mac was a requirement and was why we chose JumpCloud.
What do you dislike about the product?
Despite being a clutter-free UI, some windows can feel a little cluttered. The agent could use some work regarding the information about a push notification being sent to the user when they change the password. Now it's just blank and looks like nothing is happening when in reality, a push notification has been sent to the user, and the agent is waiting for approval. There is no information at all that the agent is waiting for an approval.
What problems is the product solving and how is that benefiting you?
MFA on Macbooks when logging in, management of users password on the Macbook as well. We now can change the user's password if they have forgotten it (based on that the computer has unlocked FileVault and have internet access). We can now much more easily restrict access to SaaS if an account gets compromised or if a laptop gets stolen.
Very Friendly User Interface and Navigation of the Cloud
What do you like best about the product?
The navigation of the options on the site are very smooth and easy to understand. I appreciate the developers who took the time to make things simple for it's users and administrators alike. Compared to its competitors, JumpCloud is definitely top notch cloud directory services. My experience up to this point has been nothing short of amazing. JumpCloud is the future of directory services.
What do you dislike about the product?
The initial setup process was indeed a little tricky, but I believe that was due to my lack of using the command prompt for installations. I eventually found a way to install jumpcloud directly from the site which was much easier to do in my opinion. No complaints outside of the initial installation process. Thankfully, we have a team who could walk us through everything in the beginning. My experience so far has been great with JumpCloud.
What problems is the product solving and how is that benefiting you?
Our team has been using JumpCloud to create and update user and admin accounts. I love how easy it is to complete this process and keep tabs of all the important user information within our organization. JumpCloud has allowed performance to increase within the company, as this service has basically become our one-stop-shop for all of our directory needs. The benefit of being able to navigate through all of the users within our organization has been such a great help. I've never been able to update user information this quickly before. Compared to the traditional way of updating the company's directory, JumpCloud is definitely the future.
Recommendations to others considering the product:
I would recommend having an administrator or someone on your security team walk you through the initial setup process of JumpCloud, especially if you're setting up more than one type of account (user/admin, etc). The method of setting up a user account is a little different from setting up an administrator account, which could be confusing if you've never used JumpCloud before.
Cloud Based Alternative to Azure AD
What do you like best about the product?
Easy to Set Up, Easy to Manage.... Couldn't ask for anything more.
What do you dislike about the product?
No "ADMIN" apple app available for quick user password resets and lockouts...
What problems is the product solving and how is that benefiting you?
The ability to lock down computers when users leave has been crucial. Security Security Security...
It's a no brainer if your workers are remote
What do you like best about the product?
I like the SSO integration and the device management that allows for some user management as well.
What do you dislike about the product?
I wish that the documentation on integration was more thorough and had pictures.
What problems is the product solving and how is that benefiting you?
One-stop cloud application management as well as user permissions on local machines.
implementing JumpCloud for a startup with no IT
What do you like best about the product?
web access to the dashboard and IT management console
ease of actions
support service
ease of actions
support service
What do you dislike about the product?
lack of Linux support compared to Windows & MAC
What problems is the product solving and how is that benefiting you?
IT policies
central view of company's users and devices
central view of company's users and devices
Recommendations to others considering the product:
be careful to detail on initial setup to avoid problems later on
consider various scenarios and cases JumpCloud should cover, e.g. in our case both Win and Linux laptops, admin rights on machines etc.
consider various scenarios and cases JumpCloud should cover, e.g. in our case both Win and Linux laptops, admin rights on machines etc.
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