JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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Jumpcloud review
What do you like best about the product?
Support was quick to respond and helpful when there were issues. It was easy to adjust employee computers and to enter them into the system.
What do you dislike about the product?
The accounting department was a huge disappointment. It appeared they only knew an automated response and were not customer oriented. Integrating the systems after an update or license change did create hiccups.
What problems is the product solving and how is that benefiting you?
The password option with Jumpcloud was nice and useful for a safe way to store passwords, but could be improved upon. I am not sure of what improvements are in the works to answer properly.
JumpCloudworks very well. Mac client allows users to switch networks.
What do you like best about the product?
JumpCloud allows us to do a lot with pc's and Mac's. my business uses Apple computers to support the marketing and it makes it very easy.
What do you dislike about the product?
It requires a mdm policy for MacBooks. I wish it was as easy as pc
What problems is the product solving and how is that benefiting you?
It allows the password to be unified. Meaning users can allow their account on any pc.
A Great Platform
What do you like best about the product?
I like how easy it is to import users and set up password syncing.
What do you dislike about the product?
I like everything about jumpcloud, especially how easy it is to teach end users about how it functions.
What problems is the product solving and how is that benefiting you?
It gives us the ability to have a single login on multiple platforms. It allows us to have a single console where we can control access to resources. We can revoke them at any point.
Ease of Use
What do you like best about the product?
Ease of use
Management of Devices
Remote Wipe
Management profile
Ease of Implementation
Timely Notifications
SSO
Management of Devices
Remote Wipe
Management profile
Ease of Implementation
Timely Notifications
SSO
What do you dislike about the product?
Jump cloud Jail in mac devices
remote control of the device
remote control of the device
remote control of the device
remote control of the device
What problems is the product solving and how is that benefiting you?
MDM
I am an IT Engineer and admin. In charge of IT inventory and access control
What do you like best about the product?
Simplicity of the tool to handle security tasks
What do you dislike about the product?
There is not any down side so far on my end
What problems is the product solving and how is that benefiting you?
It's helping us do password policy enforcement
Reliable, Easy to Use, and Backed by Great Support
What do you like best about the product?
What I like best about JumpCloud is how seamlessly it brings everything together — user management, device control, and security — all in one intuitive platform. It’s reliable, easy to use, and backed by excellent customer support.
What do you dislike about the product?
Honestly, there’s very little to dislike. JumpCloud has been reliable and easy to use. If anything, I’d just like to see even more integrations added over time.
What problems is the product solving and how is that benefiting you?
JumpCloud helps centralize user and device management, which saves a lot of time and reduces administrative overhead. Having everything in one place, identity, access, and device control makes daily operations much smoother and more secure.
Jumpcloud - the easiest and most cost effective SSO + MFA
What do you like best about the product?
It was really easy to set-up, it was cost effective, and it's really easy to assign users and deboard users as well.
What do you dislike about the product?
They had a couple of privacy breaches in the past, we weren't affected by this, but it does have an impact.
What problems is the product solving and how is that benefiting you?
Easy onboarding and deboarding of IT assets for new employees and offboarding employees. Easy to use Multi factor authentication, and single sign-on features. Updates are seamless, and overall a great experience.
Easy-peasy one stop solution for authentication
What do you like best about the product?
Great tool for authentication of our windows devices at my previous workplace. Userfriendly and easy to use and set up. Additionally, this has both SSO and MFA which is an added plus.
What do you dislike about the product?
Keeps de-syncing so you have to authenticate every 20-30 minutes
What problems is the product solving and how is that benefiting you?
It's helping me by keeping my data secure and protected. Authentication ensures an added layer of security along with identity management. This also helps me login remotely to work.
Mobile Device Management
What do you like best about the product?
It support multiple operating system, including ios android and window, and in jumpcloud administrators can and iplement rules for mobile devices like passcode requirements encrytion setting and app installation limit.
What do you dislike about the product?
Using jumpcloud cloud be costly depending on the needs and the size of the organisation
What problems is the product solving and how is that benefiting you?
with jumpcloud MDM service administator can work more easily and save guard company data while managing all of the mobile devices in the workplace. it function as a virtual and security gaurd and organiser. Companies can control which apps are allow on work devices making sure employees have what they need while keeping company data save form unapporved app.
JumpCloud: Best Identity and Access Management
What do you like best about the product?
Jumpcloud has variety of option including Identity and Access management, Single Sign On, Endpoint Security and Device Management. A part of above feature it has easy to use and great customer support.
What do you dislike about the product?
It is bit costly and does not provide a way to configure slack notification.
What problems is the product solving and how is that benefiting you?
Jumpcloud solves our varioud problem including Provision and Deprovision, SSSD Configuration against Jumpcloud, MFA with third party application.
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