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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

2 AWS reviews
  • 5 star
    0
  • 2
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,700 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Willie H.

Fast implementation and setup process for HRIS

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
JumpCloud offers an easy implementation and integration with our HRIS platform. This integration has make it possible to managing employees lifecycle management of onboarding and offboarding. It reduce the manual tasks and promote accuracy. Overall, it is easy to operate with many valuable features with it.
What do you dislike about the product?
JumpCloud has no dislike from us as they has solved our critical issues in protecting and authenticating connection request to our work systems. The same satisfaction also can be said to the customer support service.
What problems is the product solving and how is that benefiting you?
We now can setup an automated workflows for new onboarding workers that will setting up all the needed group of priviledge and access levels. No more manual intervension that full of error and costing time.


    Ray C.

Expand our security measurement for access protection and management

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
One of the most valuable features by JumpCloud is the directory insight. It help feed us real-time data on user identity activities and resouce easily. The implementation is easy because all the data is collected automatically and no manual data retrival is needed. Integration to complies with PCI DSS helps us to easily comply with industry standard.
What do you dislike about the product?
JumpCloud isn't possible to dislike. It is because all or problem and issues has been fixed and we now can use it everyday without the need to worry about the security and protection.
What problems is the product solving and how is that benefiting you?
Event investigation on users identity activities and protection is the best benefits after JumpCloud deployment. All the data is readily ingested by accessing the to the event logs.


    Amalina R.

Fast integration with the mobile device management

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
One of things that make us comfortable using JumpCloud as our main access management platform is the Mobile Device Management(MDM) features that can manage different OS like Windows and Mac on the same controller. The deployment process is easy and the integration between all the OSes didn't come with extra cost.
What do you dislike about the product?
I have no issues and dislike about JumpCloud. We have manage to boost our security around the access management and single identities for each user.
What problems is the product solving and how is that benefiting you?
Using the Cloud Directory Service by JumpCloud helps us to ,modernized access management operation and adding more security layers for any connection request to our system. We are well protected now.


    Diana C.

Complete toolsets to modernizing our access management platform

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
Easy of implementation is the best feature that we love best about JumpCloud. Using the conditional access to sets and adjust the requirement needed to allows any connection to our system give an extra protection. Easy integation with Google Workplace improve the accessibility and flexibility of the SSO module.
What do you dislike about the product?
I have no dislike about JumpCloud. Overall, this platform is easy to operate especially when we get quick support from the customer support for any issues with the sofware.
What problems is the product solving and how is that benefiting you?
JumpCloud solves OS compatibility issues that we had before to adds users personal device to be able to access our system. Mobile device management (MDM) features has all the setup direction for all the major OS.


    Ketherine D.

Excellent platform to manage cloud RADIUS and LDAP

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
In the process of modernizing our IT stack and access management, we use JumpCloud cloud RADIUS to manage all the security and protection for our wifi and VPN. Integration and implementation of all the features has been easy and simple to setup. Redusing overhead and manula task has been the priority and we now can contorl users access group in cloud.
What do you dislike about the product?
No dislike. We have a great experience and satisfaction ou using this platform everyday for the last three years. Nothing is bad with this software.
What problems is the product solving and how is that benefiting you?
Managing users groups and priviledge access management to have the correct access is what JumpCloud has benefits our business. No more confusion on the messy access and identities management after JumpCloud deployment.


    Wiley Z.

Full on perks and features of amazing access management platform

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
JumpCloud is flexible in its implementation of users identity and the cloud directory. This has make it easy for our IT personnel to manage,operate and integrate our system and with the external application that we use. The core directories support many features like cross-OS management on private devices.
What do you dislike about the product?
Until this date, we have no dislike about JumpCloud features and tools. All issues has been address by the support team and we are extremely satisfied with the result.
What problems is the product solving and how is that benefiting you?
We use JumpCloud open directories that is supported by the core directory apply the latest technology in access management. Integration of Microsoft 365 and this platform has been easy and flawless.


    Richard B.

Simple and easy operation to manage access and identities management

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
JumpCloud is giving an easy platform to manage our access and users identity to connect with our system and applications. Custom integration and workflows can be easily perform by using the API and executing tasks in bulk. Fine implementation by JumpCloud to sync with our work system.
What do you dislike about the product?
None. We have use it for everyday in the last two years and happy with our system security performance. JumpCloud is also cheapest in their category.
What problems is the product solving and how is that benefiting you?
Solving issue with our SSO (Single Sign-On) operation with integration with Google Workspace and Slack. Users can now use one unified identity to access all the integrated application easily.


    Snehasish B.

Review of Jumpcloud after using for 2 months

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Jumpcloud are its automation tools that helped us to automate a lot of IT processes. After this we stopped using Microsoft Active directory...
What do you dislike about the product?
I think its Ui can be improved a little in context to increase the simplicity of usage...
What problems is the product solving and how is that benefiting you?
Provided a lot of automation.


    Aron K.

JumpCloud vs Others !!

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
JumpCloud is DaaS with great MDM, SSO etc solutions.
LDAP is availble whereas other MDM solutions lack it.
MAC devices are pretty easy to manage (I've worked with Intune and find JumpCloud far user friendly and efficient).
I dedicatedly worked on scripting/Automation on a batch of Windows/Mac machines, both from Intune and Mac.
--The error logs were beautifully explained in JumpCloud.
--The deployment was pretty easy via scripts.
--If anyone is in need of scripts for below, I'll be happy to share at no cost as I've dedicated a lot of time compiling them
**Sophos
**Google
**ClikUp
**O365
**DropBox
**Syncro
**Tableau
What do you dislike about the product?
Customization is limited in JumpCloud.
There are certain predefined set of policies, I went through creating multiple ecxeptional policies.
There is not much negative about JumpCloud, however it is a powerful and versatile MDM solution that can streamline device management and enhance security for many organizations
What problems is the product solving and how is that benefiting you?
We just moved out from Intune towards JumpCloud after rigorous testing on Windows/Mac devices.
Our management solution has been streamlined specifically for Mac devices.
The set of policies is working beautifully with expected logs.
The LDAP is in function whereas Intune lacked it.


    Catherine K.

easy to use ,productive,less issues

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
Help manage users and devices.
Integration not taking a lot of time.
What do you dislike about the product?
lack of policies for startup apps policies.
wifi sync with changin password
What problems is the product solving and how is that benefiting you?
when we dont have domain its solve it