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A system that keeps you in charge
What do you like best about the product?
The ease of use that lets the least technical pick it up in no time
What do you dislike about the product?
The fact that youn may have to go through a couple of hoops before getting a setting created
What problems is the product solving and how is that benefiting you?
Monitoring of device use and overalll control of devices. Ability to send settings to any device without the need of the team coming in person
Recommendations to others considering the product:
Not a bad option when you need something more than Active Directory
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JumpCloud Domain Service
What do you like best about the product?
Easy to setup and get clients added and support is great!
What do you dislike about the product?
Need a few more applications added to their list.
What problems is the product solving and how is that benefiting you?
We have the ability to manage users computers remotely and not having to have on-site server. Security is also available with SSO.
Jumpcloud is awesome
What do you like best about the product?
cross platform account management, works on mac and windows
What do you dislike about the product?
the agent screws up regularly, it's not fun
What problems is the product solving and how is that benefiting you?
getting the agent to consistently stay installed is a bit of an issue, the benefits are great
Great product for small to medium sized businesses
What do you like best about the product?
The best is that Jumpcloud contains everything a small business needs.
It combines IDP with MDM and can take care of SSO/SAML
It combines IDP with MDM and can take care of SSO/SAML
What do you dislike about the product?
Currently, there are only a few SCIM integrations making user lifecycle management more complex
What problems is the product solving and how is that benefiting you?
We required IDP only, jumpcloud works perfectly for that
Recommendations to others considering the product:
Depending of requirements it's a good product to use
Great product for AD replacement/improvement
What do you like best about the product?
the flexibility of the product is easy to install and maintain
What do you dislike about the product?
I think there could be more options in Policies like map printer etc
What problems is the product solving and how is that benefiting you?
We migrated our environment to the cloud, so we are using this product for physical laptops and desktops
Reliable in hurricanes!
What do you like best about the product?
Having a cloud-based AD relieves a lot of stress in areas with storms and bad weather conditions or for those who heavily rely on remote working.
What do you dislike about the product?
Reporting has seemed to be the most troubling for us so far.
What problems is the product solving and how is that benefiting you?
Being able to push out some software through Jumpcloud has been vastly beneficial. Not having to deal with server hardware saves time and money.
Great Option for Small Business CMDB and Directory
What do you like best about the product?
Ability to manage MacBooks along with Windows and Linux Servers
What do you dislike about the product?
Could use more Software Inventory Features
What problems is the product solving and how is that benefiting you?
Unified Username/Password between Directory (Google Worksuite) and MacBook / Server logins.
A product that works. What a concept.
What do you like best about the product?
The number one factor that I enjoy is that JumpCloud seems to actually (bear with me here if you are used to other vendors) test their solutions BEFORE rolling them out to the public.
If it says it does something, JumpCloud will do that thing.
Extremely refreshing.
If it says it does something, JumpCloud will do that thing.
Extremely refreshing.
What do you dislike about the product?
So far, the system works and the staff is responsive to our needs, so I don't really have any complaints.
What problems is the product solving and how is that benefiting you?
Cloud-based identity/SOA is very freeing. No VPN requirement for policy or authentication, redundant cloud-based RADIUS authentication, MDM for Mac devices, encryption policies...an always expanding suite of tools that extend to hybrid networks in ways that other vendors have not begun to realize.
Amazing product
What do you like best about the product?
Amazing product, lots of new features and bespoke support service.
What do you dislike about the product?
Nothing at the moment - everything runs smoothly.
What problems is the product solving and how is that benefiting you?
Connecting Mac devices to Directory service.
Jumpcloud - Small but Mighty.
What do you like best about the product?
Their Support has been pretty amazing. They are constantly making upgrades and changes to their service. The tool does what it's supposed to.
What do you dislike about the product?
I feel like they have some room for improvements around the UI for Software Installs. I think there are ways to make it much more user friendly. Also they collect a bunch of device data, but some of it is not able to be pulled into a report even though it's in JumpCloud
What problems is the product solving and how is that benefiting you?
It provides simple access to the main needs of Active Directory/SCCM
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