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Looking to replace AD, look no more!
What do you like best about the product?
The way it helps me to control and secure my users and a simple and friendly way
What do you dislike about the product?
So far no issues or dislikes for this product is just do what it advertises.
What problems is the product solving and how is that benefiting you?
A secure way for my users to reset and change their pass from a centralized portal, and no more trying to convince them to enable MFA.
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Great product for IT support professionals
What do you like best about the product?
The customer support service is beneficial with instructions and answers. The product is constantly adding new services with security, ease of access, and deployment. It's easy to set up and use for an entire organization, and the console is very straightforward—lots of information and training for both admins and users.
What do you dislike about the product?
I think this is based on the needs of customers. There are so many features that admins might not use all of it and would require some time to set up in the beginning. I think it's best for customer support to walk through the system based on customers' needs since it's always helpful than just watching videos and articles.
What problems is the product solving and how is that benefiting you?
We are solving with adding user's accounts remotely to our computers. It's secure and will lock user account with multiple failed attemps.
It's also helpful with deploying software remotely for new devices.
It's also helpful with deploying software remotely for new devices.
Simple and effective
What do you like best about the product?
Simplicity. JumpCloud's interface is simple, easy to navigate, and clean.
Pricing is great, compares very well against the competition, and feature set is complete AND growing.
Pricing is great, compares very well against the competition, and feature set is complete AND growing.
What do you dislike about the product?
Very little! There's not much to dislike in Jumpcloud. The free tier is awesome for small organizations, and the pricing is competitive as you grow.
As a MacOS admin, I've been glad to see that MacOS and iOS management options are expanding, and that JumpCloud is investing solidly in the Apple ecosystem. In the broader support realm, MDM support in general has expanded greatly since I first became a JumpCloud customer.
As a MacOS admin, I've been glad to see that MacOS and iOS management options are expanding, and that JumpCloud is investing solidly in the Apple ecosystem. In the broader support realm, MDM support in general has expanded greatly since I first became a JumpCloud customer.
What problems is the product solving and how is that benefiting you?
Simple cross-platform logins lured me in. I'm a MDM administrator by day, and started using JumpCloud for my personal/family systems, then quickly realized that it could compete with any of the systems I administer for a living. Now happily using it for my small .org and looking for additional ways to leverage it.
Recommendations to others considering the product:
Try it. Free to try, what isn't to like?
Still top of the list in my opinion
What do you like best about the product?
There are so many cool features with JumpCloud. One coolest by far is the directories. Syncing users and credentials across platforms makes management so easy for this two-man team! AND! They've added mobile device management!
What do you dislike about the product?
I'm finding fewer and fewer things to put on my con list... MacOS can be a bit of a bear at times BUT that isn't JumpCloud's problem, it's the way they have to implement with macOS.
What problems is the product solving and how is that benefiting you?
We are going domainless! Removing all local domain controllers. The ease of deployment is so nice. We've finally decommissioned our on-site domain controller thanks to JumpCloud!
Recommendations to others considering the product:
Don't worry about checking elsewhere... Great People, great support, great product!
is a complete system for access control and improving security levels
What do you like best about the product?
Identity Managemenet.. is so complete and have stronge control
What do you dislike about the product?
complement more the MDM functions, I think there is a strong possibility of improvement, as well as the system reports
What problems is the product solving and how is that benefiting you?
Identity Management, centralized all access and more security control.
Recommendations to others considering the product:
is a very complete tool that can help improve security levels and access control
Fast deployment and vast knowledge base
What do you like best about the product?
The well designed and written knowledge base
What do you dislike about the product?
Tried using a ubikey to authenticate but didnt work for some reason
What problems is the product solving and how is that benefiting you?
Deployed SSO applications
Recommendations to others considering the product:
Highly recommend it to any company with cloud directory service requirement that has a vast numbet of pre-built sso apps and integration options.
Well built but feels useless
What do you like best about the product?
The platform is extremely robust, easy to use and integrates with popular services and standards nearly seamlessly.
What do you dislike about the product?
Jumpcloud feels like a solution if you don't know what you're doing.
It unifies platforms that already have specific solutions and platforms that you probably won't need unifying at all.
It's like a tool for the disorganised in my opinion, but this is just for the environments I've worked in- there are significantly cheaper ways to implement what solutions Jumpcloud offers.
It unifies platforms that already have specific solutions and platforms that you probably won't need unifying at all.
It's like a tool for the disorganised in my opinion, but this is just for the environments I've worked in- there are significantly cheaper ways to implement what solutions Jumpcloud offers.
What problems is the product solving and how is that benefiting you?
The only benefit I can see with Jumpcloud rather than just doing it yourself is that you've got a man in the middle for all your platforms and everything is pretty plug-and-play
Recommendations to others considering the product:
Look into alternatives before picking JC, it's a good solution but for a problem you shouldn't have
Efficient and Accessible
What do you like best about the product?
JumpCloud makes working from home much more accessible and easier to manage company equipment and access.
What do you dislike about the product?
JumpCloud's interface is not as interactive and user-friendly at first, but after setting up and implementing, the experience improves.
What problems is the product solving and how is that benefiting you?
JumpCloud helped solve the connection between user and admin. I have realized the hoops admin/IT has to go through to prepare the user's equipment.
Recommendations to others considering the product:
Ensure that your JumpCloud account is created, installed, and running on equipment before deploying to the user.
Great New IAM Platform with a Great Team
What do you like best about the product?
-My number one like with JumpCloud is their product support team. Our feedback with them has resulted in direct product and feature releases.
-Product Support with JumpCloud has been solid with excellent response times and times to resolution as well.
-New SCIM custom connector is very cool!
-Product Support with JumpCloud has been solid with excellent response times and times to resolution as well.
-New SCIM custom connector is very cool!
What do you dislike about the product?
-Lack of mainstream SSO support. There is a large number of applications that do not have Native SSO support with JumpCloud, but this is likely due to JumpCloud being relatively new.
-We have run into quite a few issues with canned SSO connectors with JumpCloud where they are not updated or missing documentation.
-No Native ADP integration
-We have run into quite a few issues with canned SSO connectors with JumpCloud where they are not updated or missing documentation.
-No Native ADP integration
What problems is the product solving and how is that benefiting you?
-Domainless IAM
-Remote PowerShell / Bash Scripting
-Directory Insights is very useful for tracking down user actions and issues in out environment
-RADIUS SD-WAN Authentication makes VPN Access to Corp-net very easy and tied to IAM Account
-Remote PowerShell / Bash Scripting
-Directory Insights is very useful for tracking down user actions and issues in out environment
-RADIUS SD-WAN Authentication makes VPN Access to Corp-net very easy and tied to IAM Account
Jump Cloud
What do you like best about the product?
This service is best, and the accessible server is best to use and work correctly
What do you dislike about the product?
I had recently used it, so I have not the idea.
What problems is the product solving and how is that benefiting you?
I am solving the Mendix problem LDAP server configuration.
Recommendations to others considering the product:
Sure I recommend to everyone to use Jumpcloud.
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