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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,442 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Julian C.

Is interesting for noobs

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
the pricing and experience for free for noobs
What do you dislike about the product?
I need to login for view the pricing and plans
What problems is the product solving and how is that benefiting you?
Test and earn about cloud storage


    Computer & Network Security

Very good option for remote workers user validation

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
I don't need any hardware, configuration is easy, it works fine to validate remote workers
What do you dislike about the product?
So far, so good; our systems are simple and it just works for us
What problems is the product solving and how is that benefiting you?
The infrastructure to hold our own Active Directory server was simple but complex to mantain. We needed internet, a public IP address, a firewall. We decided to get rid of all that and now our life is easer.


    Design

The Best cloud identity service and so much more!

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
Honestly I've used several cloud identity platforms and Jumpcloud is one of the easiest and most user-friendly straightforward and seamless integration I have implemented in my infrastructure. I'll never go back to any other provider
What do you dislike about the product?
Honestly there isn't much to dislike they provide MDM services LDAP services radius services and much more anything you would need to take care of an IT infrastructure they provide.
What problems is the product solving and how is that benefiting you?
Jam cloud address the issue of using different providers for different services JumpCloud is all in one solution


    Michael J.

This is the best and easiest way to hit PCI Compliance Guidelines without a lot of effort.

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
With the ease of multi-machine management in a domain-less environment we are easily able to create and manage users globally without a mess of configuration files. We have JumpCloud on a mixture of Windows and Linux based machines. The setup on each of these types of machines is extremely straight forward and does not require any deep configurations.
What do you dislike about the product?
The ONE issue that happens once in a blue moon is that the JC Agent will "crash," and it doesn't update your password to the newest one you set. I've only had this happen on a few Linux boxes. But trying to remember your old password after you've changed it can be tricky, ha. A simple restart of the service fixes it right away. Other than that, I really have no other issues with Jumpcloud.
What problems is the product solving and how is that benefiting you?
We are using Jumpcloud mainly for Centralized User Management over a handful of different Physical and Virtual Machines in our environment. The management helps explicitly with enforcing PCI Compliance guidelines that we must follow. You are able to assign users/user groups to specific machines, or even groups of machines. I know we've only touched the tip of the iceberg when it comes to the options available to us.


    Eric L.

Great for my small business

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
It's easy to use, I have a small business with 7 people so managing a domain controller is a bit overkill and clunky. I'm using the free tier and it works great for managing users and machines, especially as we transitioned to remote.
What do you dislike about the product?
Not much to dislike here, I still haven't taken advantage of everything though
What problems is the product solving and how is that benefiting you?
Remote workers, managing assets, radius authentication


    Insurance

Jumpcloud, great product but not yet "complete"

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
Jumpcloud is easy to setup. The plans are easy to understand. The tool itself works fairly smoothly.
What do you dislike about the product?
It does not support phones management yet. Also, for things like remote support, you still need to get other point solutions. Its not yet a one stop shop which I hope we will get there! It also took an inordinate amount of time to get it working for Linux.
What problems is the product solving and how is that benefiting you?
Allows to match user to device, and to have a single point of account administration. Some of the features we haven't been able to leverage yet, and for some features, we needed to use other point solutions.
Recommendations to others considering the product:
Look at all the things you need done - you may need other solutions to get the full benefit of using JumpCloud.


    Cameron C.

JumpCloud - The Future of Cloud Directory - Policy Enforcement

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
The flexibility to manage, scale, and protect our corporate fleet from any location and optimally deploy password policy enforcement, IAM, and SSO. JumpCloud MDM Enrollment has helped our organization grow without any limitations throughout the Global Pandemic and forward.
What do you dislike about the product?
At first, JumpCloud had limited features outside of being a great cloud directory saas... now there are on the verge of becoming one of the most agile Cloud Directory with next-level implementations for remote management.
What problems is the product solving and how is that benefiting you?
Asset management on a global scale - We currently have over 10 offices worldwide and now have the capabilities to manage and track assets better than ever before, thanks to JumpCloud. Previously endpoints were being unmanaged and not 100% tracked from vendor outsourcing in other locations outside of the United States. Now we have the full scope of when assets are added, employees are onboarded, and all can be managed from the JumpCloud admin console.
Recommendations to others considering the product:
If you're looking for the future of IT Management, that is Intuitive and scalable then take a jump with JumpCloud - The Future Cloud Directory.


    Shawn D.

Easy to Use and Inexpensive Compared to Other Options

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
Some people may say that the interface is awesome and super intuitive (which it is) while others may say that it fits a niche and does what it sets out to do (it does!); Others may even say that the pricing is phenomenal and they even have a FREE tier! I would have to say that my favorite thing about JumpCloud is everything! JumpCloud does what they say, is easy to use, and the free tier allowed me to run a number of test cases without having to pay a dime.
What do you dislike about the product?
Honestly, I found everything easy to use and don't have any dislikes.
What problems is the product solving and how is that benefiting you?
I used JumpCloud to run several test cases with a new system we're setting up. It made things easy to test and minimized the time needed to do that.
Recommendations to others considering the product:
For anyone considering JumpCloud, I would recommend trying the free option first. It offers a subset of the paid option but allows you to test that this solution is workable for your situation easily. I love companies that offer a free tier as I believe it shows that they are confident in their product offerings and know that after trying their product for free, you'll be more than willing to pay for the upgraded services.


    Prateek A.

JumpCloud provides the best layer of security!

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
The best thing about JumpCloud is the simple user interface and setting up your machine instantly. It is best suited for small and medium businesses where the organizations have not much budget to spend on the IT infrastructure and resources.
What do you dislike about the product?
Sometimes the pricing is a bit challenging. Also, the organization shall need to focus on hiding applications from the web portal and restrict some particular users. This functionality is a must feature in JumpCloud.
What problems is the product solving and how is that benefiting you?
JumpCloud provides us to get every user an individual Identity and Access Management service. With this feature, we can simply develop our own secured and manage web applications efficiently. We have separate accounts for each user.
Recommendations to others considering the product:
The perfect security solution.


    Josiah B.

A well featured Cloud enterprise management platform

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
The SAML connection to other applications
What do you dislike about the product?
I can't say there's much that I dislike at all
What problems is the product solving and how is that benefiting you?
Multi Device management, User, Systems and Access management
Recommendations to others considering the product:
Be sure to use the free scope of JumpCloud to see it meets your needs before moving forward with the paid version(s)