JumpCloud
JumpCloud, Inc.External reviews
3,699 reviews
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External reviews are not included in the AWS star rating for the product.
Simple to set up and easy to manage: great value.
What do you like best about the product?
JumpCloud helped us put together a standard for SOC 2 compliance in a very simple way.
What do you dislike about the product?
Management for certain OS can be easier than others, but that may be more of an OS issue than a JumpCloud issue.
What problems is the product solving and how is that benefiting you?
Password managment compliance for SOC.
Perfect for easy acces
What do you like best about the product?
Jumpcloud is amazing for us to apply at smaller clients and larger home labs.
Jumcloud works amazing with a lot of software and is very easy to get running.
Jumcloud works amazing with a lot of software and is very easy to get running.
What do you dislike about the product?
Jumcloud doesn't have as much off the start SSO profiles as the competition.
What problems is the product solving and how is that benefiting you?
Managing acces to the different company's resources and platforms.
Making it easy to log in to our VPN, storage, WLAN & more.
Making it easy to log in to our VPN, storage, WLAN & more.
Great AD on Cloud
What do you like best about the product?
all features are deployt from Cloud and is easy to understand
What do you dislike about the product?
Some configuration guides should be more precise
What problems is the product solving and how is that benefiting you?
Use a cloud AD instead of hosting a physical server
Jumcloud, an AMAZING service at an AWESOME Price.
What do you like best about the product?
The fact that you can manage the device so easily. That inlcudes policies, rules, pushing out scripts, and a lot more.
But very much LOVE the pushing out scripts/commands.
Making changes on devices is instantanious, whether that be pushing out changes company wide or on a single device.
It's all super seamless and self explinatory as far as ease of use goes to do anything you want.
The support, is also super stellar when it comes to resolving issues. Going above and beyond at times to resolve and remidate problems. With follow ups as well if everything is working as intended after a resolution.
Additionally, they've now added a lot more features at a really excellent price. Getting a lot more bang for your money than what was previously available.
But very much LOVE the pushing out scripts/commands.
Making changes on devices is instantanious, whether that be pushing out changes company wide or on a single device.
It's all super seamless and self explinatory as far as ease of use goes to do anything you want.
The support, is also super stellar when it comes to resolving issues. Going above and beyond at times to resolve and remidate problems. With follow ups as well if everything is working as intended after a resolution.
Additionally, they've now added a lot more features at a really excellent price. Getting a lot more bang for your money than what was previously available.
What do you dislike about the product?
At the current moment, JumpCloud has fixed and addressed a lot of my previous issues I had with it and in the past.
They've really cleaned up their different Tiers and included a lot of nice additional features now at the same/similiar price we were paying.
Previously we had issues with support and how it was handled. But no longer is that the case now that the Live chat support system is implented at lower tiers.
They've really cleaned up their different Tiers and included a lot of nice additional features now at the same/similiar price we were paying.
Previously we had issues with support and how it was handled. But no longer is that the case now that the Live chat support system is implented at lower tiers.
What problems is the product solving and how is that benefiting you?
Jumpcloud has solved a lot of headaches with their SSO. Making rembering many passwords obsolete and just needing to remeber one password.
It also makes managing devices updates and functions much easier with the ability to push out commands remotely quite literally effortlessly.
It's helped get us out of rough situtations with their command line/Powershell features.
Allowing us to control what features are enabeld/disabled via Policies is an incredible feature as well that we use too. Keeping everything organized and working the same.
It also makes managing devices updates and functions much easier with the ability to push out commands remotely quite literally effortlessly.
It's helped get us out of rough situtations with their command line/Powershell features.
Allowing us to control what features are enabeld/disabled via Policies is an incredible feature as well that we use too. Keeping everything organized and working the same.
JumpCloud Review
What do you like best about the product?
It is easy to understand the application which has centralized identity, access, and device management into a single platform regardless of user and device location.
What do you dislike about the product?
Since this application we are from 3 years there is cons and its easy to use.
What problems is the product solving and how is that benefiting you?
Before we used Active directory its difficult to integrate the third party application for SSO even if it integrated we used to get the sync issues.
After using JumpCloud these issues has been erodicated
After using JumpCloud these issues has been erodicated
Fully featured toolset for the modern small and mid business
What do you like best about the product?
JumpCloud streamlines my IT management duties with centralized user and device control. It simplifies access, enhances security, and supports multiple platforms, making our IT infrastructure more efficient and secure. Support is great.
What do you dislike about the product?
JumpCloud's pricing can be a drawback for smaller organizations, as it may be on the higher side for their budget. Additionally, the initial setup and integration process can be complex, requiring some technical expertise. While it offers robust security features, this can also lead to some user friction due to multiple authentication steps, potentially impacting user experience.
What problems is the product solving and how is that benefiting you?
As an IT manager using JumpCloud for the past five years, I can attest to the numerous problems it has effectively solved. JumpCloud's centralized user and device management have greatly simplified onboarding and offboarding processes, reducing the risk of unauthorized access and enhancing overall security. The single sign-on (SSO) feature has improved user experience by reducing password-related issues and enhancing productivity.
JumpCloud's support for multiple platforms and cross-device compatibility has been a significant benefit in our increasingly diverse IT environment, especially with remote work and BYOD policies. The security features, such as multi-factor authentication and identity management, have been instrumental in safeguarding our organization's sensitive data from potential threats. Overall, JumpCloud has consistently proven to be a valuable solution in enhancing efficiency, security, and user satisfaction within our IT operations.
JumpCloud's support for multiple platforms and cross-device compatibility has been a significant benefit in our increasingly diverse IT environment, especially with remote work and BYOD policies. The security features, such as multi-factor authentication and identity management, have been instrumental in safeguarding our organization's sensitive data from potential threats. Overall, JumpCloud has consistently proven to be a valuable solution in enhancing efficiency, security, and user satisfaction within our IT operations.
Best MDM platform till date.
What do you like best about the product?
Very easily manovourable and easy to navigate around. Everything is well defined and understandable. So many fetures to learn and implemant to the end-user. This helps the IT to be more productive and ease of life.
Whatever we push over to the end-user gets pushed really fast and makes the life of the engineer easier and fast. Hence, the implementation is easy.
The features are vast and have a lots of things that can be implemented. SSO and MDM with password management are the top fetures which I like personally. Even the integration of these features are very easy. Commands can be pushed so easily and reflects to the end-user very fast.
whenever we are stuck in something the Jumpcloud team always helps on TAT and resolve the issue at the earliest.
Whatever we push over to the end-user gets pushed really fast and makes the life of the engineer easier and fast. Hence, the implementation is easy.
The features are vast and have a lots of things that can be implemented. SSO and MDM with password management are the top fetures which I like personally. Even the integration of these features are very easy. Commands can be pushed so easily and reflects to the end-user very fast.
whenever we are stuck in something the Jumpcloud team always helps on TAT and resolve the issue at the earliest.
What do you dislike about the product?
I have not found anything that can be pointed as bad for now.
What problems is the product solving and how is that benefiting you?
In the age of Remote working from their respective home. Jumpcloud is helping us connecting with the users remotely or pushing stuff very easily without bother either of the party.
Easily Manage systems
What do you like best about the product?
Jumpcloud has easily manage devices & app data
What do you dislike about the product?
Some times glictches and very slow loading page
What problems is the product solving and how is that benefiting you?
We can push the application to end user system remotely via Jumpcloud commands.
We get get system details & HW specs in jumpcloud
Best to take Remote Management
We get get system details & HW specs in jumpcloud
Best to take Remote Management
A swiss army knife tool for small & mid sized business who want to take security seriously
What do you like best about the product?
- Simple SSO tool
- Easy to run MDM
- Patch managment tools
- Ease to use to deploy Apple VVP appls
- Native Windows and Mac disk encryption during implimenton supported
- Nativt Windows & Mac notification supported
- very light touch
- excellent customer support during onboarding
- easy to integartion multiple SSO SAML 2.0 SaaS platforms
- Easy to run MDM
- Patch managment tools
- Ease to use to deploy Apple VVP appls
- Native Windows and Mac disk encryption during implimenton supported
- Nativt Windows & Mac notification supported
- very light touch
- excellent customer support during onboarding
- easy to integartion multiple SSO SAML 2.0 SaaS platforms
What do you dislike about the product?
- lack of custom packages for windows
- only works with mac PKG installers
- Linux full disk encryption not supported during installation
- JumpCloud Go not quite perfect
- Password manager isn't great
- only works with mac PKG installers
- Linux full disk encryption not supported during installation
- JumpCloud Go not quite perfect
- Password manager isn't great
What problems is the product solving and how is that benefiting you?
a single unified SSO & MDM plaform for all my SaaS applications and devices (windows, mac, linux, ios, ipad os & android) that makes my users lives easy and secures out systems with only a few clicks
JumpCloud AD Connector does what other products cannot.
What do you like best about the product?
The platform is extremely simple to setup and administer. We are using the product as an addon to a SAAS product we host for our customers. I can onboard a new customer in less than 15 minutes. Continued maintnenace and support has been a breeze. Zero customer authentication issues have been reported since we began using JumpCloud.
What do you dislike about the product?
Not any dislikes from me. I am using the platform in a limited capacity, however.
What problems is the product solving and how is that benefiting you?
The SAAS product I support is a legacy desktop application that requires either Citrix or Remote Desktop Services. Citrix does offer some SAML/SSO capabilites, with huge complexity. Remote Desktop Services does not natively support SAML/SSO. JumpCloud is providing me with a bridge that is almost SSO and allows end users to fully manage their accounts.
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