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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,442 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Adam B.

Cloud based, cross platform device management

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
So, so easy to use, new features added all the time expand the value offering and functionality. Especially enjoy the app management for Windows and macOS; these make deploying and managing apps a lot simpler
What do you dislike about the product?
Support run on US time, which means responses can be a little slow in Europe
What problems is the product solving and how is that benefiting you?
Replacing legacy AD infrastructure with a simple to use platform


    Jesse J.

We use jump cloud for zero touch experience and its best so far

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
It allows you to use agents and can integrate across various apps and platform, e.g Google workspace and 0365
What do you dislike about the product?
It does not allow windows devices for VPP
What problems is the product solving and how is that benefiting you?
Its quite easy to use and user friendly


    Simon M.

Great support for small businesses

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
JumpCloud was a positive vector in starting our small business on solid grounds. Having one central identity management integrated with MDM helped us hit the ground running. Their support was fast and reliable in troubleshooting our problems.

The pricing and scalability is very competitive wich is a big plus for a starting business.
What do you dislike about the product?
We are eagerly awaiting improvements on the Apple MDM capabilities. Apps and licenses management would simplify our workflow.
What problems is the product solving and how is that benefiting you?
One single source of truth in identity and devices management removed the headhache of managing our remote users.
Recommendations to others considering the product:
For identity management, look no further. The support and eased of use is well worth it. It also is a great basic Apple MDM service, though if you need advanced features it might be worthwhile to find a specialized one. We found that most of them play well with JumpCloud.


    Joshua N.

Minimizing the complexity of having a Active Directory Infrastructure

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
One of the greatest feature of Jumpcloud is the ability to have a Directory without ever having setup an LDAP solution or Active Direcrory that offers seemless usability and integration across Windows, Linux & even network devices via Radius.

The Radius feature alone helped us set up a NPS via Raidus authentication for our wireless network, firewalls and switches.

The simplified integration of our linux servers compared to having them authenticate via Active Directory is another feature that We cannot imagine to not having in our environment at all.
What do you dislike about the product?
The only thing I wish to have improved in the future pertains to the Radius feature not having Radius Accounting support or at least a log of the users who logged in via the Radius feature of Jumpcloud.
What problems is the product solving and how is that benefiting you?
I started using Jumpcloud just for the Radius feature, now We have practically deployed it to any system that We can utilize it.


    Raghavendra R.

Simplicity at its best

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
Simple application of policies, break free from complicated AD policies
What do you dislike about the product?
more targeted towards the startup community. Legacy companies might not like it
What problems is the product solving and how is that benefiting you?
Support multiple platforms from a single console. Giving single identity to a user, to access all apps and devices etc..Helping IT team in WFH scenarios, easy deployment to user laptops


    Stuart B.

JumpCloud is a great alternative for user authentication and MDM device management

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
There is no other solution that packs in MDM for Apple IOS and Microsoft Windows devices at this price point. Jumpcloud has enabled the decommissioning of on-premise AD servers and allow SSO with all oAuth 2.0 providers such as Microsoft or Cisco Duo etc..
What do you dislike about the product?
there is no way currently to Sync to AAD from a jump cloud solution.
What problems is the product solving and how is that benefiting you?
Simple Cloud based authentication service, which allows SME adoption of Synology NAS devices for local applications and services.


    Marketing and Advertising

JumpCloud Review

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
I like the JumpCloud interface very much. I find it very easy to navigate and search through. In addition, it was simple to walk through coworkers on how it works.
What do you dislike about the product?
JumpCloud was originally purchased for my Company as our MDM software for Windows machines. It has a lot of great features but MDM was not as comprehensive in the tool.
What problems is the product solving and how is that benefiting you?
I have realized that JumpCloud is a great organizational tool for our Windows systems. There are several employees at our Company who are strictly Windows users and JumpCloud helps us keep them up to date.


    James A.

OK but not really AD

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
That it can cover multiple site via the cloud.
What do you dislike about the product?
I like the online protion but just wasn't up to fulfulling the full AD needs that we needed. Really needed a cloud AD solution that had all of AD in it.
What problems is the product solving and how is that benefiting you?
Didn't solve the issue. Stopped using it. Didn't truly link the PC's the way I was expecting. No printer sharing etc. No way to push policy's out.
Recommendations to others considering the product:
It may have gotten better by now.


    Information Technology and Services

Excellent cloud based authentication solution in a growing world of remote work.

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
Ability to add/disable users instantly as well as Mac Policies.
What do you dislike about the product?
Nothing so far, everything is great so far with the implementation.
What problems is the product solving and how is that benefiting you?
The main issue we have solved is Macintosh to Windows Active Directory Integration and keeping passwords in sync.
Recommendations to others considering the product:
If you are looking for a Cloud based replacement for Active Directory or something that integrates with your current Active Directory, this is exactly the solution that you need.


    Daniel S.

Great Access Management

  • July 13, 2021
  • Review verified by G2

What do you like best about the product?
Easily assign permissions to machines across multiple clouds.
What do you dislike about the product?
I only wish everything was free. Worth it though.
What problems is the product solving and how is that benefiting you?
We are providing an IAM-like access control to our devs and clients