JumpCloud
JumpCloud, Inc.External reviews
3,762 reviews
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IT Admin's Best Friend
What do you like best about the product?
Easy to use admin console with more advanced features in the API and Powershell modules. Easy to implement with existing tools and integrates with many of our tools. This is the first app I check every morning.
What do you dislike about the product?
Changes can be frequent as the product is improved. Customer service definitely makes sure you are taken care of, but if you do not like change, it is something to consider.
What problems is the product solving and how is that benefiting you?
JC is solving our identity problem. We are reducing identity and permission sprawl by being able to categorize users into groups and provide access as needed. We benefit in not needing to hop around 50 sites to get basic onboarding done. Hoping to dive in deeper into the solutions provided.
Best Managing tool
What do you like best about the product?
i like
Ease of Use
Ease of Implementation
Ease of Integration
Ease to manage users
ease to apply policy
Ease of Use
Ease of Implementation
Ease of Integration
Ease to manage users
ease to apply policy
What do you dislike about the product?
little bite difficult to inetigration with AD
What problems is the product solving and how is that benefiting you?
its best for work from home users managebilty.
Jumpcloud perfectly met my needs for a small fleet of MacBooks in my organization.
What do you like best about the product?
I love that they have a free service for a small amount of devices. The process of enrolling is simple.
What do you dislike about the product?
I haven't currently found anything that I dislike.
What problems is the product solving and how is that benefiting you?
I am able to easily enroll, deploy, and manage MacBooks.
Stellar capabilities for SSO, AD and Commands
What do you like best about the product?
Simple to use, intuitive console, lots of tutorials for connecting solutions.
What do you dislike about the product?
Software management and commands for remote administration are limited but they are increasing the capabilities.
What problems is the product solving and how is that benefiting you?
AD administration and SSO for several applications, it allows us to manage almost every permissions for our users by simply creating groups that autoprovision the requirements for each user.
Simple to set up and easy to manage: great value.
What do you like best about the product?
JumpCloud helped us put together a standard for SOC 2 compliance in a very simple way.
What do you dislike about the product?
Management for certain OS can be easier than others, but that may be more of an OS issue than a JumpCloud issue.
What problems is the product solving and how is that benefiting you?
Password managment compliance for SOC.
Perfect for easy acces
What do you like best about the product?
Jumpcloud is amazing for us to apply at smaller clients and larger home labs.
Jumcloud works amazing with a lot of software and is very easy to get running.
Jumcloud works amazing with a lot of software and is very easy to get running.
What do you dislike about the product?
Jumcloud doesn't have as much off the start SSO profiles as the competition.
What problems is the product solving and how is that benefiting you?
Managing acces to the different company's resources and platforms.
Making it easy to log in to our VPN, storage, WLAN & more.
Making it easy to log in to our VPN, storage, WLAN & more.
Great AD on Cloud
What do you like best about the product?
all features are deployt from Cloud and is easy to understand
What do you dislike about the product?
Some configuration guides should be more precise
What problems is the product solving and how is that benefiting you?
Use a cloud AD instead of hosting a physical server
Jumcloud, an AMAZING service at an AWESOME Price.
What do you like best about the product?
The fact that you can manage the device so easily. That inlcudes policies, rules, pushing out scripts, and a lot more.
But very much LOVE the pushing out scripts/commands.
Making changes on devices is instantanious, whether that be pushing out changes company wide or on a single device.
It's all super seamless and self explinatory as far as ease of use goes to do anything you want.
The support, is also super stellar when it comes to resolving issues. Going above and beyond at times to resolve and remidate problems. With follow ups as well if everything is working as intended after a resolution.
Additionally, they've now added a lot more features at a really excellent price. Getting a lot more bang for your money than what was previously available.
But very much LOVE the pushing out scripts/commands.
Making changes on devices is instantanious, whether that be pushing out changes company wide or on a single device.
It's all super seamless and self explinatory as far as ease of use goes to do anything you want.
The support, is also super stellar when it comes to resolving issues. Going above and beyond at times to resolve and remidate problems. With follow ups as well if everything is working as intended after a resolution.
Additionally, they've now added a lot more features at a really excellent price. Getting a lot more bang for your money than what was previously available.
What do you dislike about the product?
At the current moment, JumpCloud has fixed and addressed a lot of my previous issues I had with it and in the past.
They've really cleaned up their different Tiers and included a lot of nice additional features now at the same/similiar price we were paying.
Previously we had issues with support and how it was handled. But no longer is that the case now that the Live chat support system is implented at lower tiers.
They've really cleaned up their different Tiers and included a lot of nice additional features now at the same/similiar price we were paying.
Previously we had issues with support and how it was handled. But no longer is that the case now that the Live chat support system is implented at lower tiers.
What problems is the product solving and how is that benefiting you?
Jumpcloud has solved a lot of headaches with their SSO. Making rembering many passwords obsolete and just needing to remeber one password.
It also makes managing devices updates and functions much easier with the ability to push out commands remotely quite literally effortlessly.
It's helped get us out of rough situtations with their command line/Powershell features.
Allowing us to control what features are enabeld/disabled via Policies is an incredible feature as well that we use too. Keeping everything organized and working the same.
It also makes managing devices updates and functions much easier with the ability to push out commands remotely quite literally effortlessly.
It's helped get us out of rough situtations with their command line/Powershell features.
Allowing us to control what features are enabeld/disabled via Policies is an incredible feature as well that we use too. Keeping everything organized and working the same.
JumpCloud Review
What do you like best about the product?
It is easy to understand the application which has centralized identity, access, and device management into a single platform regardless of user and device location.
What do you dislike about the product?
Since this application we are from 3 years there is cons and its easy to use.
What problems is the product solving and how is that benefiting you?
Before we used Active directory its difficult to integrate the third party application for SSO even if it integrated we used to get the sync issues.
After using JumpCloud these issues has been erodicated
After using JumpCloud these issues has been erodicated
Fully featured toolset for the modern small and mid business
What do you like best about the product?
JumpCloud streamlines my IT management duties with centralized user and device control. It simplifies access, enhances security, and supports multiple platforms, making our IT infrastructure more efficient and secure. Support is great.
What do you dislike about the product?
JumpCloud's pricing can be a drawback for smaller organizations, as it may be on the higher side for their budget. Additionally, the initial setup and integration process can be complex, requiring some technical expertise. While it offers robust security features, this can also lead to some user friction due to multiple authentication steps, potentially impacting user experience.
What problems is the product solving and how is that benefiting you?
As an IT manager using JumpCloud for the past five years, I can attest to the numerous problems it has effectively solved. JumpCloud's centralized user and device management have greatly simplified onboarding and offboarding processes, reducing the risk of unauthorized access and enhancing overall security. The single sign-on (SSO) feature has improved user experience by reducing password-related issues and enhancing productivity.
JumpCloud's support for multiple platforms and cross-device compatibility has been a significant benefit in our increasingly diverse IT environment, especially with remote work and BYOD policies. The security features, such as multi-factor authentication and identity management, have been instrumental in safeguarding our organization's sensitive data from potential threats. Overall, JumpCloud has consistently proven to be a valuable solution in enhancing efficiency, security, and user satisfaction within our IT operations.
JumpCloud's support for multiple platforms and cross-device compatibility has been a significant benefit in our increasingly diverse IT environment, especially with remote work and BYOD policies. The security features, such as multi-factor authentication and identity management, have been instrumental in safeguarding our organization's sensitive data from potential threats. Overall, JumpCloud has consistently proven to be a valuable solution in enhancing efficiency, security, and user satisfaction within our IT operations.
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