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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

4 AWS reviews
  • 5 star
    0
  • 4
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,762 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Consumer Services

Great device management tool

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility and management of devices is very in depth and the ability to push commands to all devices allows for changes to be pushed to multiple devices at once which saves many hours of manual device configuration.
What do you dislike about the product?
In rare instances, JumpCloud goes out of sync on a device and it is hard to tell which devices are effected by this without manually scrolling through the list. A common fix we have found is to just reinstall JumpCloud again on the device overtop of the old install and it starts reporting again and is ready to be managed.
What problems is the product solving and how is that benefiting you?
The management of a large number of devices. This benefits us by being able to silently install new apps on users devices and make device configuration changes using the Commands tab. The sync with Google Workspace is also great for the users and admins making sign in much simpler.


    Joseph R.

I love having all my needed tools under 1 roof!

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Jumpcloud is perfect for macOS and windows devices. I love their customer support and weekly podcast as well. Super easy to setup and get rolling.
What do you dislike about the product?
I wish they had better app management controls.
What problems is the product solving and how is that benefiting you?
Jumpcloud solves the problem of a lot of confusions chaos with using too many tools.


    Cristian S.

JumpCloud is its ease of implementation

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
I've been using JumpCloud for the past year, and I must say, it has revolutionized the way I manage user identities and access control. This platform offers a comprehensive suite of tools that have made my life as an IT administrator much easier.

One of the standout features of JumpCloud is its ease of implementation. The setup process was incredibly straightforward, and I was able to integrate it seamlessly with my existing infrastructure. Whether you're managing a small team or a large enterprise, JumpCloud scales beautifully.

The level of security provided by JumpCloud is exceptional. The platform supports multi-factor authentication, which is crucial for safeguarding sensitive information. It also allows for fine-grained access control, ensuring that users only have the permissions they need, reducing the risk of unauthorized access.

The user interface is intuitive and user-friendly. Navigating through the dashboard is a breeze, and I appreciate the clean design that makes finding what I need a quick and painless process. The platform also offers a robust reporting system, providing detailed insights into user activity and access logs.

JumpCloud's support team deserves a special mention. They are responsive, knowledgeable, and always ready to assist with any queries or issues that arise. Their commitment to customer satisfaction is evident in every interaction.

In terms of pricing, JumpCloud offers a fair and transparent model. The flexible plans cater to different organizational needs, and there are no hidden fees or surprises. The value you get from the platform far outweighs the cost.

Overall, JumpCloud has become an indispensable tool in my IT arsenal. It has simplified identity management, enhanced security, and saved me a significant amount of time. I highly recommend JumpCloud to any IT professional looking for a robust and reliable identity and access management solution.
What do you dislike about the product?
Perhaps the cost should be more adequate in relation to the services, but otherwise fine.
What problems is the product solving and how is that benefiting you?
They are responsive, knowledgeable, and always ready to assist with any queries or issues that arise. Their commitment to customer satisfaction is evident in every interaction.


    Hospital & Health Care

Simple and Good coverage of devices

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
The ability to simply add and disrtibute policies and patches to devices regardless of OS
What do you dislike about the product?
Its lack of browser coverage for patching as it only covers Chrome currently
What problems is the product solving and how is that benefiting you?
Its solving the problem of having multiple identities across different SAAS providers by allowing SSO to cover it all.


    Jonatan G.

JumpCloud Review

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
I love the ability to manage all of my devices in one place. There are many tools available to us that I am still finding out about!
What do you dislike about the product?
I wish there was a way to mass lock computers.
What problems is the product solving and how is that benefiting you?
Being able to deploy and locate computers.


    Computer Software

IT security manager

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Good MDM solution, good security policies for endpoints, easy to manage.
What do you dislike about the product?
Incidents regarding the information security our team received from JumpCloud
What problems is the product solving and how is that benefiting you?
SSO, Password policies, MDM for BYOD or corporate devices.


    Zoey E.

Review for JumpCloud

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Everything in one spot, usable for microsoft daily. Integrates with Microsoft fully.
What do you dislike about the product?
Discrepancies with Mac devices. Is not easy to deploy, very time consuming.
What problems is the product solving and how is that benefiting you?
Keeping people from re-using passwords, keeping devices up to date and the ability to log in from one location.


    Hospital & Health Care

Powerful functionality for managing devices without AD

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Ability to replicate functionality you would expect through Active Directory but without having to use domain controllers. Addtionally you can manage devices regardless of OS.
What do you dislike about the product?
The remote managment (i.e., ability to loging to a computer and triage support issues remotely) does not work the majority of the time.
What problems is the product solving and how is that benefiting you?
Being a fast growing technology company with a remote workforce, JumpCloud allows us to create centralized policies that enforce cybersecurity and compliance best practices.


    Richard R.

Great device management platform with features galore.

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Easy to have users devices managed, as well as their policies that are persistent on their machine. Easy to integrate after the most recent MDM update that they pushed out. Great customer service, and always pushing out new features.
What do you dislike about the product?
I can feel it in the air, the cost is going to go up soon....
What problems is the product solving and how is that benefiting you?
Being able to remotely administer computers for staff, and setting the group policies on what they are able to use. Deploying antivirus as well as other applications.


    Arun M.

Best Cloud-Active Directory Experiences

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Best policies to setup with centralised management console with cloud not worries about managing infra structure best suitable access and usercontrols
What do you dislike about the product?
nothing much but cosing on automating by using patch management.
What problems is the product solving and how is that benefiting you?
Easy access managment but sudo authorising admin requires time limitation for user level management so in order to overcome from the miss use with security.