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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,442 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

it was really interesting , featuers are very nice

  • April 24, 2021
  • Review provided by G2

What do you like best about the product?
integration with Office 365, saml integration, plugins
What do you dislike about the product?
it do not have integration with public github integration
What problems is the product solving and how is that benefiting you?
patch management, end point management, MDM for mac, user creations in jumpcloud reflecting immedtley , it is very quick feature


    Maximo L.

Excellent cloud platform

  • April 23, 2021
  • Review verified by G2

What do you like best about the product?
The cloud directory is a plus, all things connected and working in one place and very secure. unify on-premises with could is a plus.
What do you dislike about the product?
So far everything works as expected, no problem at all!
What problems is the product solving and how is that benefiting you?
Is a powerful tool to manage people remotely, working on these time of pandemic it has been very useful working in a service cloud like this one.
Recommendations to others considering the product:
I would like to recommend this platform 10/10 , versatile, easy to use and train .


    Jennifer G.

Jumpcloud Review

  • April 23, 2021
  • Review verified by G2

What do you like best about the product?
Jumpcloud is very versatile and it's the only product that can control authentication on individual endpoints from a central cloud resource so that's been very helpful for our organization.
What do you dislike about the product?
I wouldn't say we dislike anything about Jumpcloud but I know they are working on more and more integrations. SSO can use some additional development as well as enforcing MFA through SSO to other apps.
What problems is the product solving and how is that benefiting you?
Authentication to cloud resources, provisioning of accounts, and SSO primarily.
Recommendations to others considering the product:
This product has really been developed as a solution for today's technology trends. It's very forward moving and they've worked on a lot of additional functionality in the last two years. I highly recommend using it vs. trying to use any sort of on-prem directory service.


    Mechanical or Industrial Engineering

Very easy to use and you can do a lot with it

  • April 23, 2021
  • Review verified by G2

What do you like best about the product?
The colours on main areas helps with people with dyslexia
What do you dislike about the product?
Keeps logging me out and I have to keep logging back in
What problems is the product solving and how is that benefiting you?
I have not use this type of system but from what I have use on it. It works well and is not to confusing but it dos keep logging me out and I have to log back on but other then that it is good.
Recommendations to others considering the product:
Very good app works well and is easy to use.


    Computer Software

Good alternative for on prem directories

  • April 22, 2021
  • Review verified by G2

What do you like best about the product?
Easy and cloudbased configuration, no on prem infra needed
What do you dislike about the product?
Nothing really based on my test ing so far
What problems is the product solving and how is that benefiting you?
Variety of deployment needs including user level specific setups and access


    Paul F.

Remote access on steroids!

  • April 22, 2021
  • Review provided by G2

What do you like best about the product?
JumpCloud has provided our staff with multiple ways to authentic to their accounts, whether network logon, Google access or wireless connectivity. This has been a solid investment where all of our staff feels customized support geared toward their specific needs. Absolutely the best!
What do you dislike about the product?
Would love if they had 24/7 customer service support. Otherwise nothing to speak of.
What problems is the product solving and how is that benefiting you?
The main problem used to be offsite network authentication: User logon accounts would expire and need to be changed on the network for it to replicate between system and local account. JumpCloud has enabled cloud based network authentication which has resolved that issue.
Recommendations to others considering the product:
Give it a shot! You wont be upset!


    Glenn R.

A great alternative to Intune

  • April 22, 2021
  • Review provided by G2

What do you like best about the product?
Being able to manage a variety of devices and SAAS services and enabled everyone to have one logon for work.
What do you dislike about the product?
Automatic software deployment is not always easy if the package you want is not in the chocolatey repo. Fortunately, most of ours is!
What problems is the product solving and how is that benefiting you?
It provides an easy way to give people just the access they need to do their job and setting up standard software and settings for people. We are currently reimplementing and improving our jumpcloud config with all we've learned about it over the last few years.


    Computer Software

Reliable, easy to use Cloud directory

  • April 22, 2021
  • Review verified by G2

What do you like best about the product?
The service seems secure. It is easy to understand and use.
What do you dislike about the product?
Having to renew my Cloud directory token.
What problems is the product solving and how is that benefiting you?
Decentralized working and control of devices with different operating systems. It has helped us to connect the various services we use, in a central place.


    SİNAN D.

good to have you Jumpcloud !!!

  • April 22, 2021
  • Review verified by G2

What do you like best about the product?
It is a platform that I have been using for a long time and I like it very much. Thank you for saving me from bulky products like AD. Managing all my users, systems, apps and more on one platform is invaluable.I have researched so many platforms, but I can bet that this is only the most effective and reliable place.Thanks to the new rope restriction feature, I can better protect users from external factors.
What do you dislike about the product?
remote connection feature should come to computers
Computers should be able to change domain names
Must be able to manage from a mobile application
More visuals should be positioned
The hosting option on our server should come (by region)
What problems is the product solving and how is that benefiting you?
It could be better if the app is a mobile app.
It would be better to upload users' pictures or take them via G suite.
There should be sms sending to users over the phone
users must be able to access their computers remotely
users should support computers by sending messages directly
It must allow users to open support tickets.
needs to be integrated into other human resource applications
All the features of computers need to be further developed in linux and the number of policies needs to be increased
Recommendations to others considering the product:
you can save time. It's possible to use hundreds of steps like setting up a server like Microsoft, get security, or manage everything on a single screen without paying extra for the server.


    Tim W.

Trading gift vouchers for reviews

  • April 22, 2021
  • Review verified by G2

What do you like best about the product?
Although I do like Jump loud as a product, there recent marketing move where they are asking for reviews in trade of vouchers expresses concern about the validity of these reviews.
What do you dislike about the product?
To date I have not had any issues using the JumpCloud service. Customer service is great and the feature set is good.
What problems is the product solving and how is that benefiting you?
AzureAD authentication for WiFi is one of the biggest problems I can solve with JumpCloud.
Recommendations to others considering the product:
Try out the free services to see if they work for what you need.