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Makes it easy to not need Active Directory. Universal policies are great across multiple OS vendor
What do you like best about the product?
An easy user enrollment and control panel via the web console is such a time saver, and I had no idea what I was signing up for when they claimed it was easier to use than AD and GPO's. The simplicity of the interface leaves the competition in the dust. Group, User, and Device policy management is a breeze.
What do you dislike about the product?
The admin and user consoles share the same URL. Such a small thing is overly irritating if you happen to have your password manager auto login to the console URL.
What problems is the product solving and how is that benefiting you?
We can have a mobile workforce without the cost of the Microsoft ecosystem, no need to run VPNs for a local AD to be functional. AzureAD is not needed, and we chose a simple, much more cost-effective master directory than trying to merge multiple vendors for identity management.
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Innovative
What do you like best about the product?
They handle directory and user management and make it easy
What do you dislike about the product?
They are still fairly new so some more features would be nice
What problems is the product solving and how is that benefiting you?
Handling user management
Recommendations to others considering the product:
Looking for something lightweight, this is it
Great tool, great support
What do you like best about the product?
Management is really easy and intuitive.
What do you dislike about the product?
I disked the belated support, but the response time has improved a lot lately.
What problems is the product solving and how is that benefiting you?
User Management
Recommendations to others considering the product:
Use the offer to try this tool. It's worth it.
JumpCloud makes management of my users and devices significantly easier than with our old AD setup.
What do you like best about the product?
System insights, SSO, and configurations
What do you dislike about the product?
I have SPs that do not integrate natively with SSO.
What problems is the product solving and how is that benefiting you?
Migrate to an easy-to-manage directory and out of an old AD infrastructure and improve security via directory insights and SSO.
Jumpcloud makes SSO manageable for smaller companies
What do you like best about the product?
I love that there are no servers to manage, update or create. It's a true SaSS solution. I like the advanced features such as MFA enforcement policies
The pricing for small companies is really attractive. It helps getting started on the right foot from the get go
The pricing for small companies is really attractive. It helps getting started on the right foot from the get go
What do you dislike about the product?
* Lack of multiple Assertion Consumer Service (ACS) URLs. Because of that we have duplicates in connections for users
* Lack of ability to hide some applications from the Web Portal for users (some applications need auth to be initiated from the app and not JumpCloud, therefore people cannot click on those apps on the JumpCloud portal)
* Lack of ability to hide some applications from the Web Portal for users (some applications need auth to be initiated from the app and not JumpCloud, therefore people cannot click on those apps on the JumpCloud portal)
What problems is the product solving and how is that benefiting you?
Managing user access centrally to easily onboard/offboard team members
Recommendations to others considering the product:
Start small and implement JumpCloud is a service that hasn't been distributed yet, so that people think JumpCloud is the usual way of authenticating. Once this is successful, you can add more software to it since the organization is already familiar with JumpCloud
Very Good Modern AD
What do you like best about the product?
Cloud Based AD with lots of functions...
What do you dislike about the product?
Sometimes I feel like it is still a work in progress
What problems is the product solving and how is that benefiting you?
No need for servers on premises.
Great tool for securing devices
What do you like best about the product?
The ease of setting up and managing user credentials
What do you dislike about the product?
There are 2 separate accounts for Administrators. They should be one with administrator rights.
What problems is the product solving and how is that benefiting you?
Secure VPN and SSO options.
Excellent, modern product for today's AD needs.
What do you like best about the product?
Easy Web Manageability and readily scalable
What do you dislike about the product?
Sometimes connections were a little slow.
What problems is the product solving and how is that benefiting you?
Corporate Management
JumpCloud fills in a lot of gaps for companies that can't afford Active Directory.
What do you like best about the product?
Easy to use, easy to deploy, and they're always coming out with more SSO apps and features.
What do you dislike about the product?
There are some output/export aspects I wish were a little more comprehensive, and it would be amazing if we could configure dynamic groups (for example, list every MacBook running macOS 10.13.x ) that you can then use to target updates rather than running update commands on *every* MacBook.
What problems is the product solving and how is that benefiting you?
Group management, access controls, laptop security policy, account provisioning and password lockout, whole-disk encryption, etc.
Recommendations to others considering the product:
Spend a fair amount of time educating your end-users about how important their JumpCloud password is and how frequently it'll be used. I had someone generate a 75 character ASCII password before they understood they'd need this same password to log in to their laptop. It was quickly changed. :-D
Very nice replacement for businesses looking into ditching AD on premise
What do you like best about the product?
The service keeps growing and evolving, adding more features
You can start with free offerings and it provides you with a good sense of what you can get from the service
Neat integration with many cloud offerings such as SAML/SSO
You can start with free offerings and it provides you with a good sense of what you can get from the service
Neat integration with many cloud offerings such as SAML/SSO
What do you dislike about the product?
Needs more integration with MDM and GPO (Group Policy)
What problems is the product solving and how is that benefiting you?
The need to move from on-prem AD into a more cloud-centric solution for companies with a smaller budgets.
Recommendations to others considering the product:
See if the budget makes sense, at some point depending on the cost analysis it might be best to utilize Azure AD.
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