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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

4 AWS reviews
  • 5 star
    0
  • 4
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,762 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Graphic Design

Great service, best for mid size environment

  • September 09, 2023
  • Review provided by G2

What do you like best about the product?
It's your virtual server and no need a physical one.
What do you dislike about the product?
I don't think I can really say I have one, it works great.
What problems is the product solving and how is that benefiting you?
Well, let's start by saying that it's solving a lot of access control issues. We can better manage our environment and the UI is very user-friendly. it's benefiting us by making sure we have an effective environment.


    Information Technology and Services

An easy to use and straightforward access management system

  • August 29, 2023
  • Review provided by G2

What do you like best about the product?
It's very user-friendly. Regardless of a user's technical aptitude, the software is simple to use. The product provides a comprehensive approach, and has a wide range of solutions available.
What do you dislike about the product?
There are some limitations to the integrations you can pair with JumpCloud.
What problems is the product solving and how is that benefiting you?
SSO, account and login management, along with access management.


    Yves P.

A basic tool in network management

  • August 28, 2023
  • Review provided by G2

What do you like best about the product?
After working with a variety of tools, I was pleasantly surprised by how easy it was to back up office devices with JumpCloud. The service has been instrumental when adding users, especially on shared machines when we onboard new faculty. Office Wifi configurations and managing policies have never been this straightforward. Moreover, integrating various devices and ensuring they bind to specific policies is rather simple.
What do you dislike about the product?
JumpCloud could improve its VPP deployment functionality, specially for Macs. The system's coming to tradition package deployments and automatic updating of Mac apps has room for betterment.
What problems is the product solving and how is that benefiting you?
JumpCloud has dramatically simplified user management and the provisioning of office resources. This has been a very tremendous benefit by cutting downward time spent on administrative tasks. It also makes managing the power Wifi a much more flowing process.


    Jean-François FLAVIEN

A tool that offers great application management capabilities along with exceptional scalability options

  • August 25, 2023
  • Review from a verified AWS customer

What is our primary use case?

My company's clients use JumpCloud to manage devices from Apple.

What is most valuable?

The most valuable feature of the solution is Windows Out of Box Experience (OOBE). The application management capabilities of the solution also work well.

What needs improvement?

For improvement, the tool should introduce more customization options.

For how long have I used the solution?

I have been using JumpCloud for three years. My company operates as a service provider and integrator of solutions, and for JumpCloud, my company functions as its reseller. I don't know the exact version of JumpCloud I use.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

Around 5000 users in my company use the solution.

How are customer service and support?

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the initial setup a nine on a scale of one to ten, where one is difficult and ten is easy.

The initial setup was straightforward.

JumpCloud is a SaaS solution, so it is deployed on a public cloud by AWS.

Considering from an end-to-end perspective, the deployment project takes around a month.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive.

There are no costs in addition to standard licensing fees.

What other advice do I have?

I would tell those planning to use the solution that they get in touch with a good partner for implementation.

I rate the overall solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Arushi J.

One tool for all your SSO and Oragnization authentication needs

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Our oragnization have various applications such as Transcription, filesharing apps and Software Application portals where
user need to login and its quite tough to manage multiple credentials.
Fortunately, we found Jumpcloud a cost effective tool which helps us to login in all applications with one credentails.
in another words Jumpcloud is simply best tool for all your needs.
What do you dislike about the product?
Trust me, I didnt find any reason to dislike. Even simplicity makes fan of this SSO application.
What problems is the product solving and how is that benefiting you?
Jumpcloud help us to solved :
- manage credentails across all our organization softwares
- user and group managment
- Integration with our transcription application


    Sunil B.

Best cloud directory service

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
Its one of the best feature MFA , SSO helps anyone greatly.
The way we can integrate all our application to jumpcloud is one the best feature it has for us to offer .
What do you dislike about the product?
Integration guide and support should be improved . Integration of applications to jumpcloud is not a easy task . we have to go through guide or we have to contact support team
What problems is the product solving and how is that benefiting you?
We used different tools for saving passwords, sharing passwords , MFA , SSO etc. But when we started adopting Jumpcloud all our issues got resolved automatically. It saved lot of time for everyone .


    Brian M.

JumpCloud is revolutionizing directory services by bringing a touch of elegance to the modern era

  • August 20, 2023
  • Review provided by G2

What do you like best about the product?
JumpClouds security features are truly impressive! The platform incorporates protocols and multi-factor authentication, greatly bolstering our protection against security breaches. As a result, we can confidently navigate our workspace, reassured that our data and systems remain secure.
What do you dislike about the product?
The user experience could be greatly improved with a design that's easier to understand. Certain sections may pose a challenge, for those who're not familiar, with directory services.
What problems is the product solving and how is that benefiting you?
JumpCloud is an incredible solution that empowers us to efficiently manage users across multiple IT domains. With its seamless access control capabilities, our workload is significantly reduced, resulting in a much smoother operational flow.


    Ramesh P.

Best Solutions for all you business needs like MDM, SSO, Onboarding, Policies etc.

  • August 18, 2023
  • Review provided by G2

What do you like best about the product?
Best part is that this will support in all platform Win, MAC, Linux. SSO, MDM and Policies is best for organization.
What do you dislike about the product?
MDM profile after installing in client machine is showing managed by Jumpcloud but its should be company name.
What problems is the product solving and how is that benefiting you?
MDM and Device Management which support in all platform like WIN, MAC and Linux OS.


    Computer Software

JumpCloud was our unified gateway to a multitude of apps

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
Streamlined, convenient, easy login process
What do you dislike about the product?
The tile format of apps resulted in a somewhat clunky interface
What problems is the product solving and how is that benefiting you?
JumpCloud was great at being my one-stop shop to access most of the apps that I use on a daily basis.


    Sam W.

Helps make security easier.

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
It provides nice protection and makes password changes easy.
What do you dislike about the product?
Sometimes it's glitchy so it can mess things up.
What problems is the product solving and how is that benefiting you?
It really helps with reminding password changing and can easily make password changing easy since changing it once in jumpcloud changes everything. Makes sure everything is the same.