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Add IT management to your Small Business
What do you like best about the product?
I like that JumpCloud works with both Mac and PC computers. We have users who prefer both, so it's great to manage and assign assets.
What do you dislike about the product?
I don't like the learning curve, but that is to be expected.
What problems is the product solving and how is that benefiting you?
I'm using JumpCloud to manage computer assets within my business. It's great to be able to keep software up to date and easily provision users to devices.
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Amazing Product
What do you like best about the product?
I love how we use JumpCloud as a replacement for an on-premise Active Directory Server
What do you dislike about the product?
There is nothing i dislike. they are great company rolling out new features non stop!
What problems is the product solving and how is that benefiting you?
We are using this a replacement for Active Directory
Easy Deployment, User Friendly
What do you like best about the product?
the ability to manage users on multiple platforms is a must within an organization. AD works great for windows environments but what happens when you have Linux, MacOS and windows. For our organization this is where JC shines! love it
What do you dislike about the product?
i'm like ldap! this is great! until you try to set up ldap auth in vmware. :(
What problems is the product solving and how is that benefiting you?
user based security when managing local accounts. We have users all over the world with various OS distributions. this allows us to get a wrap on user security and have peace of mind when keeping our intellectual property safe.
Satisfied with all services
What do you like best about the product?
all majors os supported endpoint management
What do you dislike about the product?
single sign on is not supported with all apps
What problems is the product solving and how is that benefiting you?
endpoint management is major
Jumpcloud has been a great alternative to Microsoft Active Directory
What do you like best about the product?
It works with both Windows and Mac. Very easy to use. Easy to set up users and devices. And we can connect our VPN to the user's account as well.
What do you dislike about the product?
I wish you could add a photo to a user. And I want the MFA to support text messageing.
What problems is the product solving and how is that benefiting you?
We have problems right now. The benefits are the fact that everything user-related is in one place.
Recommendations to others considering the product:
I would strongly recommend it if you have a remote user base.
Good choice for cloud only orgs
What do you like best about the product?
Support for those w/wout BYO directories
What do you dislike about the product?
Pricing is higher than expected as you grow
What problems is the product solving and how is that benefiting you?
Active Directory migration utility would have saved me a lot of time in the past. Device authentication without Active Directory would have been unrealistic without this platform.
Excellent, flexible tool
What do you like best about the product?
I like how pluggable jumpcloud is to whatever identity service(s) you currently have
What do you dislike about the product?
It would be nice to have better permission control on the admin side.
What problems is the product solving and how is that benefiting you?
We have machines, users, computers, servers, saas products all over the place. Jumpcloud allows the security team to hook up all those things under a single identity
Recommendations to others considering the product:
This is a great tool that's easy to get started with. They have a free period that will allow you to POC.
JumpCloud for SAML SSO
What do you like best about the product?
JumpCloud for SAML SSO was really straightforward, best interface I've used for integrating SAML with another application or platform
What do you dislike about the product?
The administrators login could be a bit more distinguishable from end-user login landing page to help identify additional functionality for administrators.
What problems is the product solving and how is that benefiting you?
JumpCloud has allowed me to be entirely cloud based while saving money.
AWS IAM role/policy for entry and Atlassian Access so my business organization has the ability to use Atlassian SIngle Sign On across their software suite with AWS role for administration purposes. Swift, secure access to my SaaS suite for In house App development
AWS IAM role/policy for entry and Atlassian Access so my business organization has the ability to use Atlassian SIngle Sign On across their software suite with AWS role for administration purposes. Swift, secure access to my SaaS suite for In house App development
Easy Admin Interface and Great Tech Support
What do you like best about the product?
JumpCloud was super easy to deploy when we adopted an all-MacOS engineering team to our all-Windows workstation environment.
The Admin interface is very easy to navigate.
The Admin interface is very easy to navigate.
What do you dislike about the product?
The out-of-the-box, non-customized MDM features for MacOS are excellent, but in my experience not as extensive as what is available for Windows. Tech support was very responsive. They either offered a workaround or mentioned that some new features are due to be launched later in the year. I'm hoping my feedback on what MDM features our company needs is helpful in guiding the release of new features.
What problems is the product solving and how is that benefiting you?
We needed to quickly get 14 MacOS workstations under central control -- driven by an impending security audit. They had been set up as individual devices (before we adopted the team) so we needed to migrate them to be managed like any company / institutional device should be.
Besides those short-term goals, we want to use JumpCloud to connect our MacOS users with our Windows users through directory sync and policy-based controls.
Besides those short-term goals, we want to use JumpCloud to connect our MacOS users with our Windows users through directory sync and policy-based controls.
Great alternative for those who don't want Active Directory
What do you like best about the product?
The variety of features and operating systems supported
What do you dislike about the product?
I wish that the MDM feature for apple supported pushing apps to DEP and apple business manager devices.
What problems is the product solving and how is that benefiting you?
Having a simple SSO solution and the options of Radius-as-a-service along with ldap-as-a-service saves a lot of administrative overhead and simplicity in maintaining our IT infrastructure.
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