JumpCloud
JumpCloud, Inc.External reviews
3,704 reviews
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External reviews are not included in the AWS star rating for the product.
Friction less secured access
What do you like best about the product?
Jumpcloud insights with all identity , access and device features are the best applications with friction less access is the best solution which is best to pitch to customer
What do you dislike about the product?
There is biting to be disliked the best part is it's supports all the 3 OS which the keypoint to customer.and consolidating all the patch work tools is also main keypoint so there is not dislikes as such
What problems is the product solving and how is that benefiting you?
Jump cloud is single sign on and the best MDM solution which I have used so far with all the identity and access management with consolidated pitch work update
JumpCloud has made me a fan
What do you like best about the product?
It allows me to manage my organization's users and workstations without the need of an Active Directory server.
What do you dislike about the product?
I would like telephone support to be more readily available.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping my organization become HIPAA compliant.
Good features locked behind a clunky interface
What do you like best about the product?
JumpCloud has support for multiple operating systems, including Linux, which few others can offer. There are plenty of features that make it possible to deploy across dozens or hundreds of endpoints.
What do you dislike about the product?
The interface is a bit clunky and makes it very difficult to actually deploy in many ways. It claims to be a Linux MDM but this is fundamentally not possible, and JumpCloud doesn't overcome this.
What problems is the product solving and how is that benefiting you?
We used it as a way to manage our Linux endpoints for security and audit purposes, manage and enforce certain rules around authentication, as well as set lockout durations.
Great Cloud Directory / MDM tool for small businesses
What do you like best about the product?
ease of use, community supporting the software and continual updates to the software.
What do you dislike about the product?
No Linux MDM support yet, there aren't any major flaws with JC and I've been very happy with the product.
What problems is the product solving and how is that benefiting you?
All in one solution that works with both MacOS, Windows / GWS and O365
Jumpcloud is an excellent solution for cloud based user authentication.
What do you like best about the product?
The upside to Jumpcloud is the integration aspect with both on prem services and cloud providers such as Google Workspace.
What do you dislike about the product?
Jumpcloud can be a bit pricey depending on feature set that is being implemented.
What problems is the product solving and how is that benefiting you?
One of the biggest features in use is radius authentication: Jumpcloud allows users to connect to wifi using their personal login information. No more need to publish XYZ different passwords between buildings. The staff love it!
Working Better After Updates
What do you like best about the product?
Most of the time JumpCloud just works. The members of my team who are less than technically inclined are able to use it without too much of a problem. I look forward to seeing what else it can do.
What do you dislike about the product?
Unfortunately, we're a Mac based office and it seems like it takes longer for features and fixes to come available on Macs vs PCs. This is a general problem throughout the industry though.
What problems is the product solving and how is that benefiting you?
JumpCloud solves several critical problems related to user management and access control. Firstly, it addresses the challenge of sharing multiple passwords among various administrative staff members. By providing a centralized platform, JumpCloud eliminates the need for multiple passwords and allows for secure and efficient management of user credentials.
Additionally, JumpCloud offers a seamless solution for resetting staff logins. With its user-friendly interface and robust functionality, administrators can easily initiate password resets, saving time and reducing the burden on IT teams.
Furthermore, JumpCloud simplifies the process of disabling access for former employees. By streamlining user deprovisioning, the platform ensures that former employees no longer have access to sensitive systems or data, enhancing security and minimizing potential risks.
Overall, JumpCloud's solutions bring significant benefits to organizations. It enhances security by eliminating the need for shared passwords, provides efficient tools for resetting staff logins, and simplifies the process of revoking access for former employees. By addressing these challenges, JumpCloud improves operational efficiency, reduces security risks, and empowers administrators to effectively manage user access.
Additionally, JumpCloud offers a seamless solution for resetting staff logins. With its user-friendly interface and robust functionality, administrators can easily initiate password resets, saving time and reducing the burden on IT teams.
Furthermore, JumpCloud simplifies the process of disabling access for former employees. By streamlining user deprovisioning, the platform ensures that former employees no longer have access to sensitive systems or data, enhancing security and minimizing potential risks.
Overall, JumpCloud's solutions bring significant benefits to organizations. It enhances security by eliminating the need for shared passwords, provides efficient tools for resetting staff logins, and simplifies the process of revoking access for former employees. By addressing these challenges, JumpCloud improves operational efficiency, reduces security risks, and empowers administrators to effectively manage user access.
An IT administrator's swiss army knife
What do you like best about the product?
The cross-platform mdm compatibility and centralization of administration is crucial in a modern workplace. The agnostic approach to management is invaluable. There is an impressive pace of added features and improvements that demonstrate JumpCloud understands their customer's needs.
What do you dislike about the product?
Support can be slow and often unhelpful in addressing issues and questions due to heavy reliance on email communication. Support responses often just refer you back to their documentation which is sometimes incomplete or difficult to understand. A great depth of knowledge and technical ability is needed to administer effectively.
What problems is the product solving and how is that benefiting you?
JumpCloud provides cross-platform MDM that gives our employees the choice and flexibility they want while allowing effective and centralized administration.
Affordable and Robust
What do you like best about the product?
The affordability and scalability are amazing. I'm able to maintain more computers, and remotely, at my small business.
What do you dislike about the product?
The remote access tool is a bit weak. I appreciate that it's browser based, but it's performance can be frustrating.
What problems is the product solving and how is that benefiting you?
Supporting two organizations, I'm able to provide better access and support to both without exhausting extra effort.
Why Jumpcloud
What do you like best about the product?
Jumpcloud works great as a domain structure. Being in a cloud structure provides great convenience for all our controls without a server. It is indispensable for us, especially on the aws side. It has an easy and understandable interface. Indispensable for the company in terms of Mac management and mdm controls. Thanks jumpcloud for the constantly renewed structure.
What do you dislike about the product?
When there are many users in groups, computer startups slow down. It needs improvement in terms of user experience.It can be annoying that users in the group remain as accounts when the program is uninstalled.
What problems is the product solving and how is that benefiting you?
we've eliminated our user and device management probes. It was like a miracle to be able to solve our access and sso problem on the aws side without any problems.
Jumpcloud review for G2
What do you like best about the product?
As a security engineer, Jumpcloud has enabled me to work smarter and invoke enterprise changes to enact my security policy. It combines 3+ other tools I would need to do the same.
What do you dislike about the product?
Some of the reporting features for users, workstations, and compliance are less mature but they have made strides to iteratively improve since we first started using the product.
What problems is the product solving and how is that benefiting you?
As our identity provider (IDp) it seemless interacts with our other identity and user management tools. It also manages our MDM compliance with workstations, passwords and endpoints.
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