The tool is more like a Mobile Device Management solution that helps to manage devices.
JumpCloud
JumpCloud, Inc.External reviews
3,762 reviews
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Modern domain and account level security without the complexcities
What do you like best about the product?
Distributed security with central management of user accounts and devices.
What do you dislike about the product?
Would like more features and native policies around device compliance
What problems is the product solving and how is that benefiting you?
Legacy domains for remote workforce and endpoint management
Excellent product for device management
What do you like best about the product?
The best thing is that you can control any mobile device i.e. Windows PC, MAC, iOS and Android cell phones.
What do you dislike about the product?
For now, in the time that I have used it, I do not dislike anything
What problems is the product solving and how is that benefiting you?
Govern devices unattended, having employees 100% work from home
JumpCloud good NAS solution
What do you like best about the product?
Centralized User Management: JumpCloud provides a centralized platform for managing user identities and access to various resources, including systems, applications, and networks. This can simplify user provisioning, access control, and deprovisioning processes.
Cross-Platform Support: JumpCloud supports a wide range of platforms and operating systems, including Windows, macOS, Linux, and cloud infrastructure providers like AWS and GCP. This makes it suitable for organizations with diverse IT environments.
Single Sign-On (SSO) and Multi-Factor Authentication (MFA): JumpCloud offers SSO capabilities, allowing users to access multiple applications with a single set of credentials. Additionally, MFA adds an extra layer of security by requiring users to provide additional verification factors.
Directory Integration: JumpCloud can integrate with existing directory services, such as Microsoft Active Directory (AD) and LDAP, enabling seamless user synchronization and authentication.
API and Developer-Friendly: JumpCloud provides APIs and developer tools, allowing organizations to customize and extend the functionality of the platform to suit their specific needs.
Device Management: JumpCloud offers device management features, allowing administrators to enforce security policies, manage configurations, and remotely manage devices.
Cross-Platform Support: JumpCloud supports a wide range of platforms and operating systems, including Windows, macOS, Linux, and cloud infrastructure providers like AWS and GCP. This makes it suitable for organizations with diverse IT environments.
Single Sign-On (SSO) and Multi-Factor Authentication (MFA): JumpCloud offers SSO capabilities, allowing users to access multiple applications with a single set of credentials. Additionally, MFA adds an extra layer of security by requiring users to provide additional verification factors.
Directory Integration: JumpCloud can integrate with existing directory services, such as Microsoft Active Directory (AD) and LDAP, enabling seamless user synchronization and authentication.
API and Developer-Friendly: JumpCloud provides APIs and developer tools, allowing organizations to customize and extend the functionality of the platform to suit their specific needs.
Device Management: JumpCloud offers device management features, allowing administrators to enforce security policies, manage configurations, and remotely manage devices.
What do you dislike about the product?
Learning Curve: Some users have found that JumpCloud has a learning curve, especially for those who are new to cloud-based directory services or complex identity management solutions. It may require time and effort to understand and fully utilize all the features and functionalities.
Complexity for Small Organizations: While JumpCloud offers robust features and capabilities, some users from smaller organizations have found it to be more complex and feature-rich than they require. They may prefer a simpler and more streamlined solution that caters specifically to their needs.
Integration Challenges: While JumpCloud provides integration options with various platforms and directory services, some users have encountered challenges when integrating with specific applications or systems. Compatibility issues or complex integration requirements may arise depending on the specific environment and applications being used.
Complexity for Small Organizations: While JumpCloud offers robust features and capabilities, some users from smaller organizations have found it to be more complex and feature-rich than they require. They may prefer a simpler and more streamlined solution that caters specifically to their needs.
Integration Challenges: While JumpCloud provides integration options with various platforms and directory services, some users have encountered challenges when integrating with specific applications or systems. Compatibility issues or complex integration requirements may arise depending on the specific environment and applications being used.
What problems is the product solving and how is that benefiting you?
Centralized User Management: JumpCloud provides a centralized platform for managing user identities and access across various systems, applications, and devices. This helps organizations streamline user provisioning, access control, and deprovisioning processes, reducing administrative overhead and improving security.
Simplified Authentication: JumpCloud offers features like Single Sign-On (SSO) and Multi-Factor Authentication (MFA), which simplify the authentication process for users. SSO allows users to access multiple applications with a single set of credentials, enhancing user experience and productivity. MFA adds an extra layer of security by requiring users to provide additional verification factors.
Cross-Platform Support: JumpCloud supports a wide range of platforms, including Windows, macOS, Linux, and cloud infrastructure providers. This allows organizations to manage user access and authentication across diverse IT environments, simplifying management and ensuring consistent security practices.
Directory Integration: JumpCloud can integrate with existing directory services, such as Microsoft Active Directory (AD) and LDAP. This enables organizations to leverage their existing user directories and extend their capabilities with JumpCloud's features, rather than replacing them entirely.
Simplified Authentication: JumpCloud offers features like Single Sign-On (SSO) and Multi-Factor Authentication (MFA), which simplify the authentication process for users. SSO allows users to access multiple applications with a single set of credentials, enhancing user experience and productivity. MFA adds an extra layer of security by requiring users to provide additional verification factors.
Cross-Platform Support: JumpCloud supports a wide range of platforms, including Windows, macOS, Linux, and cloud infrastructure providers. This allows organizations to manage user access and authentication across diverse IT environments, simplifying management and ensuring consistent security practices.
Directory Integration: JumpCloud can integrate with existing directory services, such as Microsoft Active Directory (AD) and LDAP. This enables organizations to leverage their existing user directories and extend their capabilities with JumpCloud's features, rather than replacing them entirely.
The Perfect Solution To Get Away From Traditional Active Directory
What do you like best about the product?
Overall, it's a decent alternative to other cloud directory services, and it supports Windows, MacOS, and Linux.
What do you dislike about the product?
We put a lot of time into pushing this out to clients of ours only to later receive communication from JumpCloud that a 7% annual price increase is what they consider to be their standard practice. JumpCloud is already expensive, especially since half of the features are shoddily implemented and barely function as expected. A 7% annual price increase is nuts, and honestly rather insulting. Imagine getting entire clients onboarded with JumpCloud, changing how they are logging in or authenticating, and taking full advantage of the features that JumpCloud offers, only to have those features not actually work well, and then knowing that you now have to reverse course for your clients because of course you have to pass on this 7% increase to your customers, along with whatever increase you may need to provide just so you can legitimately keep up with the market and not sell yourself short. Imagine if food went up 7% every single year. Don't tell us it's because of inflation.
What problems is the product solving and how is that benefiting you?
We mainly went with JumpCloud so that we could easily enforce MFA for our clients. Primarily for compliancy reasons. We've also used JumpCloud to determine which users have access to which devices.
I like because it's very easy and funcional
What do you like best about the product?
The security and ease of use. It's perfect for the day by day
What do you dislike about the product?
having to log in even without having logged off the computer
What problems is the product solving and how is that benefiting you?
I don't know, the team of security has this information
Cross platform directory services made simple!
What do you like best about the product?
Jumpcloud makes it easy to manage users across all platforms, including Windows and Linux. The big selling point was the cloud LDAP with push 2FA, which makes adding 2FA to VPN extremely easy. I also love the ability to install agents and easily manage the device's settings, similar to using Windows GPOs.
What do you dislike about the product?
I have very few complaints, and the ones I do have a minor. For example, multiple mobile devices for push 2FA is not possible, making it difficult to use shared logins if needed. I would also like to see more granular details in the reporting, including what IP address the authentication requests are coming from for the cloud LDAP.
What problems is the product solving and how is that benefiting you?
Jumpcloud allows me to create a user once and gives them the ability to log into all designated resources at local and remote sites. The builtin 2FA is also a huge selling point to me.
A Mobile Device Management solution that helps to manage devices
What is our primary use case?
What is most valuable?
I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver.
What needs improvement?
The product needs to create its own self-service feature which has been requested by all the admins in the community.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The product is almost stable and recovery from outages takes around one to two hours maximum.
What do I think about the scalability of the solution?
I would rate the solution's scalability a six point five out of ten. We have around 250-300 users for the product.
How are customer service and support?
I have reached out to the support more than once.
How was the initial setup?
The product's setup is easy. The device enrollment can be completed in five to ten minutes. However, deployment involved configuring profiles by following documentation, which can take up to a day.
What about the implementation team?
The solution's deployment was done in-house.
What other advice do I have?
I would rate the product an eight out of ten. You can use the solution if admins are looking for one MDM for all endpoints, be it Linux, Windows, Mac, etc. The tool is nice in terms of pricing as well.
Everything I could hope for at my fingertips
What do you like best about the product?
The best thing about jumpcloud is u have everything u need at ur fingertips.couldnt ask for anything better..if u can make it better then I tip my hat to u guys.
What do you dislike about the product?
I don't really have any bad things to say about jumpcloud.so far every thing is going good with out any problems I love how I cant find anything wrong with it yet.
What problems is the product solving and how is that benefiting you?
They already solved my problem so now I don't have anything to worry about now... thank u guys soooo much.. ..:) :)........I had alot if increase with my bisness as well.
User-Friendly Interface. JumpCloud's user interface is refreshingly intuitive and user-friendly.
What do you like best about the product?
When it comes to identity and access management (IAM), JumpCloud stands head and shoulders above the competition. As an avid user of their platform, I am thrilled to share what I love best about JumpCloud and how it has revolutionized my IAM experience.
What do you dislike about the product?
Improving the accessibility of documentation, tutorials, and resources surrounding these advanced features would greatly assist users in unlocking their full potential and deriving maximum value from the platform.
What problems is the product solving and how is that benefiting you?
This has streamlined our user management processes, saving time and reducing the risk of errors that can occur with manual management.
a great MDM & SSO platform for the multi OS business
What do you like best about the product?
The MDM is great for windows, mac & linux
The EMM is great for iOS & android
The SSO is perfect for everything else, it makes cloud radius, SAML 2.0 & LDAP a walk in the park
The EMM is great for iOS & android
The SSO is perfect for everything else, it makes cloud radius, SAML 2.0 & LDAP a walk in the park
What do you dislike about the product?
the Linux OS device management isn't great, but that's more to do with the inherent issues in ubuntu. Also they only support LTS linux OS builds not more cutting edge
What problems is the product solving and how is that benefiting you?
we had no SSO, MDM, IAM or policy management for security before JumpCloud, now we are well on the way to being ISO 27001 compliment with this platform and all the add ons
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