JumpCloud
JumpCloud, Inc.External reviews
3,704 reviews
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Amazing Solution for Mac Management
What do you like best about the product?
How versatile it is to manage our suites of Mac for both us and our customers.
The abilty to set custom policies, semmlessly sync up with our ABM and to enable Zero Touch Enrolment makes it very useful when onboarding new clients.
The abilty to set custom policies, semmlessly sync up with our ABM and to enable Zero Touch Enrolment makes it very useful when onboarding new clients.
What do you dislike about the product?
THe ability to install non-apple store software.
If there was someway we could upload PKG's or DMG's this would make installing propietry software (AV, logging, etc) much easier rather than hosting the software somewhere else.
If there was someway we could upload PKG's or DMG's this would make installing propietry software (AV, logging, etc) much easier rather than hosting the software somewhere else.
What problems is the product solving and how is that benefiting you?
The biggest problem this has solved is finding a centralised solution to managing our Mac's that also integrates with our Active Directory and Office 365.
Creating policies, and groups for users so when we either hand them the Mac they are all ready to go, or with zero touch, we don't even have to turn the Mac on.
Decreases the time the engineers have to spend on each device.
Creating policies, and groups for users so when we either hand them the Mac they are all ready to go, or with zero touch, we don't even have to turn the Mac on.
Decreases the time the engineers have to spend on each device.
Recommendations to others considering the product:
If your looking for a Mac Management solution or a remote working management solution for your company you don't need to look any further
Simplified Cloud management
What do you like best about the product?
I don’t have to worry about staying on top of all the details in o365. With JumpCloud, I’m able to manage my users, groups and access under one simple and intuitive portal. Even has a self deploy feature for new users. I really don’t know what I would do if I had to go back to legacy management with Azure/intune as this saves me so much time!!!
What do you dislike about the product?
I can’t think of any dislikes at the moment
What problems is the product solving and how is that benefiting you?
Everything! From security groups, device updates, remote support. You name it!
Jumpcloud makes Apple MDM a breeze
What do you like best about the product?
Jumpcloud creates a centralized platform to allow us to manage our growing number of Apple devices. We can push out software, update passwords, apply policies, and security updates with a few clicks of a button. It would be nice if the software packaging wasn't so limited, but it's still better than manually trying to manage these devices
What do you dislike about the product?
Compared to intune, the software packaging feature in Jumpcloud is very limited. You can't create custom packages with uploaded software, you can only use software published online, and it has to be under 500MB
What problems is the product solving and how is that benefiting you?
MDM for Apple devices, password syncing to AD, software publishing, security update patching, and security policies
Robust, easy-to-use device management with extensive knowledgebase!
What do you like best about the product?
Straightforward setup tutorials. Intelligently designed UI. Fantastic self-help knowledgebase and video how-tos. Strong device management and control
What do you dislike about the product?
Support is limited on certain plans--but always helpful.
Sometimes mapping local host (device) names with jumpcloud names can be confusing.
Sometimes mapping local host (device) names with jumpcloud names can be confusing.
What problems is the product solving and how is that benefiting you?
Device management and control for remote workforce. Ability to monitor, manage and service devices across many distributed teams.
Great offering of products
What do you like best about the product?
I like the smorgasbord of available services. I use this to test our product's integration. If I were in the market for these services personally, I would higher consider these products.
What do you dislike about the product?
The UI experience could be better. Lots of clicks to hunt for configuration that could be more easily accessible.
What problems is the product solving and how is that benefiting you?
We have mutual customers that use our solutions with yours.
An excellent platform for centralized ITSM
What do you like best about the product?
Vendor agnostic identity management, of course! JumpCloud allows me to manage users and devices across cloud services and operating systems, all in one smooth interface.
What do you dislike about the product?
I feel like JumpCloud could do MORE. For instance, with device management, we could add asset and issue tracking. With user management, we could add ticketing with automatic logging of remote support sessions.
What problems is the product solving and how is that benefiting you?
Providing an alternative to beefy, costly Active Directory. The value here is incredible. I am certainly more productive because the toolset and interface are simple and easy to work with.
Works Great for remote screen viewing
What do you like best about the product?
I used jumpcloud to trial their remote access features for use in a home lab environment. The software was fast and responsive.
What do you dislike about the product?
I found that it was too much of a tool for my use case - home lab remote access - it didn't quite fit my needs
What problems is the product solving and how is that benefiting you?
I was trying to use the remote support/remote desktop features to simplify my homelab computer management
The best AD software
What do you like best about the product?
Jumpcloud has helped me enroll all my devices in a single environment and have total control over them, always with a dedication to security.
What do you dislike about the product?
That doesn't let you configure commands at the moment, for example, the wallpaper.
What problems is the product solving and how is that benefiting you?
Enroll all my devices in my own network and environment within the organization
I am just beginning with JumpCloud but am looking forward to working with them.
What do you like best about the product?
JumpCloud is user friendly and it is easy to contact the reps.
What do you dislike about the product?
I have not found anything I dislike just yet since I am just beginning with them.
What problems is the product solving and how is that benefiting you?
Jumpcloud is allowing me to view all my devices in one place and add apps as needed.
Works great
What do you like best about the product?
It is secure, it has what we need to keep our infrastructure in good standing
What do you dislike about the product?
All good!m I have no concerns. Everything is good.
What problems is the product solving and how is that benefiting you?
easy to use authentication system
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