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Simple and powerful management for very small business
What do you like best about the product?
Gives me the ability to manage users and devices across the world with minimal effort. A boon for very small businesses with even smaller IT budgets!
What do you dislike about the product?
A bit of a steep learning curve for the less IT savy.
What problems is the product solving and how is that benefiting you?
Far flung employees with company devices all managed from a home office.
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Awesome hybrid product - Directory management and endpoint management
What do you like best about the product?
Only product so far in market that offers a out of box solution to manage a company directory, endpoint management and identiry solution.
What do you dislike about the product?
Not a negative thing, but I think they need to slowly increase their policy collection.
What problems is the product solving and how is that benefiting you?
We are solving a missing Active directory, no asset management and no endpoint management solution problem combined with jumpcloud.
Recommendations to others considering the product:
This is an amazing product
Works well across platforms and operating systems
What do you like best about the product?
Integrates well with our applications as well as providing single sign on for our macOS fleet.
What do you dislike about the product?
Lack of nested groups is sometimes difficult to deal with. Occasionally we have issues with remote users locking themselves out requiring hands on support.
What problems is the product solving and how is that benefiting you?
SSO and device login.
The BEST Directory
What do you like best about the product?
Simple and straightforward pricing and finally an easy way to unify identity management.
What do you dislike about the product?
The change to a new provider is always a challenge however employees now enjoy it.
What problems is the product solving and how is that benefiting you?
Unified identity management, in a hospital setting. It makes it much easier for our clinicians to access multiple systems.
Makes Management Easy and Cost Effective for a Growing Startup
What do you like best about the product?
Ease of use. Deploying new devices is very simple and straightforward.
What do you dislike about the product?
Slight learning curve to the rollout but once you learn the ins and outs it is wonderful.
What problems is the product solving and how is that benefiting you?
We have locations in multiple states but are committed to the g suite platform not microsoft, using jumpcloud it makes management and deployments to users around the county much easier. This has also translated to a savings of time and IT man hours that we would not have had we used another platform.
The ability to remotely lock a device when a user is terminated is also invaluable and has already helped us recover a device that may otherwise have been lost. Management of windows updates through a configuration setting has really made keeping all users up to date much easier.
The ability to remotely lock a device when a user is terminated is also invaluable and has already helped us recover a device that may otherwise have been lost. Management of windows updates through a configuration setting has really made keeping all users up to date much easier.
Good app
What do you like best about the product?
The ease of use, AD Migration toolkit, and support are bar none. It's easy to use, just works, and provides functionality beyond AD that is perfect for the modern remote work environment.
What do you dislike about the product?
Not much is excellent software and a great tool for a company
What problems is the product solving and how is that benefiting you?
Ability to push software, policy and provide businesses AD and password security whether they're on or off the company internal network.
Jumpcloud Review
What do you like best about the product?
The interface is clean and easy to use. Overall very simple
What do you dislike about the product?
There's a learning curve to get used to, this is true with any software though
What problems is the product solving and how is that benefiting you?
A lot of smaller businesses don't want to have an internal server for AD. Jumpcloud takes care of that
Improves management
What do you like best about the product?
We are more secure and organized after implementing Jumpcloud: consistent sign-in standards through SSO, system integration, management of remote users and devices, allowed non-technical staff to assist with the management
What do you dislike about the product?
For some MacOS devices, users could not self-install and required tech support
What problems is the product solving and how is that benefiting you?
During the pandemic, the cloud-based system allowed us to better support our remote workforce and reduce hands-on IT support.
Useful for MAC devices
What do you like best about the product?
Flexibility to keep authentication cloud organized.
What do you dislike about the product?
Installing agent on each device takes too long and is tedious. Missing codes, wrong codes, etc.
What problems is the product solving and how is that benefiting you?
It's active directory or open directory in the cloud.
It helps to manage and control more WFH and outside functionality.
Provides a management to wipe and lock systems if compromised.
It helps to manage and control more WFH and outside functionality.
Provides a management to wipe and lock systems if compromised.
Recommendations to others considering the product:
Coordinate with client in detail.
Set expectations that their may be some issues.
Set expectations that their may be some issues.
Remote user management made easy!
What do you like best about the product?
I love that I'm able to remotely provision and manage my users. Plus the support team has been extremely responsive with the relatively few issues that we've encountered along the way.
What do you dislike about the product?
As this product is somewhat new, there are a few kinks that are still being worked out, but ultimately I'm satisfied to see the progress that's being made and the constant release of new features.
What problems is the product solving and how is that benefiting you?
Prior to JumpCloud we had to manage a remote computer running macOS Server in order to apply MDM profiles. Since the inception of JumpCloud that's a thing of the past! Now we're able to deploy and maintain security policies directly through JumpCloud, and Full Disk Encryption is so easy a monkey (me) could do it!
Recommendations to others considering the product:
If you are mostly concerned with the ability to manage users in an office or remote environment and trying to move away from on-prem server solutions, JumpCloud is the way to go! I truly believe that this is a simple yet elegant solution that solves a great deal of problems for many companies, especially in the new distributed workplaces we find ourselves these days.
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