JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Quick setup, extremely responsive support, and effective leadership
What do you like best about the product?
The single best thing about JumpCloud is going to have to be how they handle new client implementation / onboarding. Not only do they provide a live chat support free of charge for your intro period, you receive several follow-ups from actual implementation specialists who will help you get JumpCloud working with your environment.
Beyond that, they do not require user minimums for any of their tiers, so if you only have a couple users, you don't have to pay for licenses you won't use. They also offer an incredible range of security features that integrate (or can be made to integrate) with pretty much any environment. From legacy RDP, to Proxmox, to cloud services, you can integrate it with JumpCloud easily.
Beyond that, they do not require user minimums for any of their tiers, so if you only have a couple users, you don't have to pay for licenses you won't use. They also offer an incredible range of security features that integrate (or can be made to integrate) with pretty much any environment. From legacy RDP, to Proxmox, to cloud services, you can integrate it with JumpCloud easily.
What do you dislike about the product?
The higher end features do cost quite a bit per month, but they are definitely the kind of features that aren't required at my level, like compliance, auditing, password management, etc features.
What problems is the product solving and how is that benefiting you?
It's allowing me to use push notification MFA for applications that do not support it natively, like Windows and Linux logins.
Wonderful Cloud Radius
What do you like best about the product?
Jumpcloud has a wonderful pricing with a free tier. Jumpcloud has a cloud radius solution which is useful for our network.
What do you dislike about the product?
The premium support should be offered to registered nonprofits.
What problems is the product solving and how is that benefiting you?
We do not have a server on-site to use as a radius network server, JumpCloud has a cloud-radius solution which affects us with a solution that we can use for our network authentication.
Fantastic Tool for Large Company
What do you like best about the product?
I really love the access control & the way it can be easily integrated - the alerts for tokens expiring give you plenty of time to avoid service disruption
What do you dislike about the product?
I wish there was an ability to sort users into locations
What problems is the product solving and how is that benefiting you?
They make everything seamless - our users only need to remember a few passwords instead of many
Eeasy Radius Integration and Robust MacOS management
What do you like best about the product?
The interface is easy to understand and navigate unlike most other MDM solutions such as WorkSpaceOne or JAMF. The password and bitlocker/filevault management is the most follproof and robust that I have experience thus far in my time with MDM rollout.
What do you dislike about the product?
I think the Chocolatey reliance holds the solution back a bit, it would be quite nice to be able to upload your own packages into JumpCloud to deploy using internal tools.
What problems is the product solving and how is that benefiting you?
Our biggest pain point was having to run Azure directory and Azure services to solve RADIUS login and user credentialing acros a variety of separate device groups. For us all of this is conveniently solved by the services offered in our JumpCloud instance. We were also able to add a second layer of security to our VPN by allowing user logins protected by 2FA thus removing a reliance on managing individual accounts from the firewall.
Application of JumpCloud as an IDP for a SAAS print management solution
What do you like best about the product?
Ease of Integration
Ease of Use
Customer Support
Ease of Use
Customer Support
What do you dislike about the product?
Nothing to dislike about using Jumpcloud.
What problems is the product solving and how is that benefiting you?
Independent source of IDP
Working great so far
What do you like best about the product?
Still getting started, but so far everything is working beautifully. It was easy to setup and get started. We use it daily to SSO into multiple platforms.
What do you dislike about the product?
Haven't had any issues so far, though we haven't gotten into any of the more advanced features like device management.
What problems is the product solving and how is that benefiting you?
JumpCloud is allowing us to cost effectively build a cloud directory and to manage our SSO integrations. It is also a key step forward in our checklist to be SOC2 ready.
Excellent Product, with great support
What do you like best about the product?
Continual stream of updates and new features, excellent access to support, we have encountered very few bugs or issues - any that arise are resolved very quickly.
What do you dislike about the product?
Can't think of anything - Its a great platfiorm with excellwent and easily accessible support.
What problems is the product solving and how is that benefiting you?
An excellent alternative to Azure AD,m with powerful integration features
Easy, intuitive, reliable
What do you like best about the product?
very easy to use and setup. Customer service has been great with helping me get everythign up and running
What do you dislike about the product?
Havent found any yet. Customer service has been great.
What problems is the product solving and how is that benefiting you?
Single MDM for all platforms has been wonderful.
Overall the experience is smooth and mostly without issue.
What do you like best about the product?
UI is easy to navigate, find what I'm looking for, and do what I need to
What do you dislike about the product?
We have an issue of some computers randomly not connecting to jumpcloud on log in which means we are unable to use jumpcloud's features to get that user logged back in.
What problems is the product solving and how is that benefiting you?
Ensuring our macbooks are secure.
Great tool for multiple OSes
What do you like best about the product?
Handles macOS, Windows and Linux
Easy to navigate portal
Easy to navigate portal
What do you dislike about the product?
Can be cumbmersome to package applications
What problems is the product solving and how is that benefiting you?
Managing our Linux devices
showing 1,911 - 1,920