JumpCloud
JumpCloud, Inc.External reviews
3,762 reviews
from
and
External reviews are not included in the AWS star rating for the product.
JumpCloud why to use and why not use
What do you like best about the product?
I can integrate Linux, MAC, and Windows with this and sso is also possible. I can Track my user activity and same time policy is also good . Inventory management is there.
What do you dislike about the product?
Currently, this is I feel that RND software where every day I get new features. Support quality also needs to be rase. For some platforms SSO integration is difficult.
What problems is the product solving and how is that benefiting you?
Now i my office all system is integrated with jump cloud and i can create a profile in the system quickly. User management and device management also for some toll i can do sso.
easy to implement, have documentation updated
What do you like best about the product?
feature single sign on for a lot application.
What do you dislike about the product?
dont have customize option for microsoft apps integration like AzureAD
What problems is the product solving and how is that benefiting you?
identity and access management using sso
Unification
What do you like best about the product?
One of its prime incentive is to unify our infrastructure bringing valuation to our comfort! Henceforth the most valuable asset is the security we provide to global web security! Hopefully I can be of service to the team also. I'm all In!
What do you dislike about the product?
Nevertheless than satisfied, and not a thing to dislike unless you'd want me to lie to you guys. I'm a small business owner, a Google developer content creator, and a digital marketer. Trust me when I say well done!
What problems is the product solving and how is that benefiting you?
We solve for ( how can I help you'll at all)! Go fund me really caught my attention. As a small business owner, it's considered a blessing when hidden manna falls from the CLOUD'S as seen, not that i seek the gift; but the fruit that applies increase into your account! MAY GOD(YAHWEH ELOHIM) b YOU AND KEEP YOU!
JumpCloud is a very good platform, even free for small offices!
What do you like best about the product?
I tried JumpCloud because I was searching for a way to perform IAM and manage devices remotely. This is exactly what the platform allows to do, but there are much more possibilities!
It could take a while to understand which is the best approach for you, but there are really a lot of interesting stuff to secure and manage your environment. KBs and online guidelines are very helpful for your first approach.
It could take a while to understand which is the best approach for you, but there are really a lot of interesting stuff to secure and manage your environment. KBs and online guidelines are very helpful for your first approach.
What do you dislike about the product?
Being a Cloud service, of course you must be aware of the security risks you might face. However, this is not a real dislike about JumpCloud, it's just something implicit when talking about your data in the Cloud.
What problems is the product solving and how is that benefiting you?
I have to manage PCs and laptops from remote, and it's not always possible to find them online when I find the time to do it. With JumpCloud, this is no more a problem.
You can also enforce the security on your devices, check their last known status, schedule activities once they will be online again... All useful and all in an easy way.
You can also enforce the security on your devices, check their last known status, schedule activities once they will be online again... All useful and all in an easy way.
Works well enough as a password manager but the extension needs optimization.
What do you like best about the product?
How seamless the extension integrates into the desktop application and the password generator
What do you dislike about the product?
In some applications we use for VOIP Jumpcloud will try and find spaces to insert data into, this typically lags my web browser, sometimes I don't get push notifications for logging in neither.
What problems is the product solving and how is that benefiting you?
User directory and multi factor authentication for logging into computers.
Identity and Device Management integrations and experiences so far
What do you like best about the product?
Centralized control for Identity Management and Device Management. This is allowing us to replace AD, better manage security compliance requirements and have a single source where we can add/remove users to integrated applications.
What do you dislike about the product?
The biggest downside we've seen so far is that the process for a new user to change their password before they are setup with Multifactor Authentication is difficult.
What problems is the product solving and how is that benefiting you?
Before JumpCloud, we had 4 directory services we were managing separately. We have been able to setup integrations and remove 1 of the services meaning that employee onboarding and offboarding has become much more efficient.
We also had a need for better device management than the tools we were previously using. I've been impressed with the number of policy options readily available from JumpCloud.
We also had a need for better device management than the tools we were previously using. I've been impressed with the number of policy options readily available from JumpCloud.
Life-changing tool
What do you like best about the product?
What I like best with jumpcloud is the fact that everything is centered in one platform, radius, password manager MDM all in one, the competitors, such as Microsoft provide solutions that are too complicated and time consuming.
What do you dislike about the product?
This question is a bit hard to answer as I haven't found something really bad about the tool, but I think that the remote assistance tool needs This question is a bit hard to answer as I haven't found something really bad about the tool, but I think that the remote assistant isn't as function as the rest of the tools provided by the jumcloud platform
What problems is the product solving and how is that benefiting you?
As we are currently trying to be compliant with iso 27001 we needed the tool that provide us with an insight and the possibility to extract the data of the logs
Seamless Onboarding and Offboarding
What do you like best about the product?
Setting up new employees with the necessary software assets used to be a cumbersome task, but JumpCloud has streamlined the entire experience.
What do you dislike about the product?
The learning curve and configuration were a bit complex, especially when it came to more advanced features.
What problems is the product solving and how is that benefiting you?
Helping to automate our onboarding tasks. This was a massive improvement to our antiquated forms and prodcures. Big time and recourse saver
Perfect replacement for Active Directory and if you want a centralised system for central management
What do you like best about the product?
Active Directory replacement
LDAP integration with 3rd party devices
RADIUS integration with 3rd party devices
Single pane of glass for managing everything, including users, devices (including MDM and Android), policy management and more.
LDAP integration with 3rd party devices
RADIUS integration with 3rd party devices
Single pane of glass for managing everything, including users, devices (including MDM and Android), policy management and more.
What do you dislike about the product?
The price - I feel whilst its great to have 10 users for free, there is a huge jump from 10 users to 11 users. We've used JumpCloud for a couple of years now and recommended it to many, but as soon as we hit 11 users we had a kick in the face - an immedate $178 a month fee. It would have been much better to simply charge the 11th user onwards, not from the 1st user. I suspect this is a bit of a sneaky tactic to help compensate them for the time a user has free access. Whilst we did have 10 users for free for a while, we did pay for premium support.
What problems is the product solving and how is that benefiting you?
We dont need to manage a complex on-premise Active Directory server. This means we can have true remote/home users without the reliance on a complex VPN back into the office AD servers. Importantly we can continue to use LDAP with our internal devices though, through the JumpCloud LDAP. We could also leverage their RADIUS system which we didn't have previously.
Seamless and Secure Identity Management with JumpCloud
What do you like best about the product?
I recently had the opportunity to use JumpCloud, and I must say it has been a game-changer for our organization's identity management needs. I wanted to take a moment to share my positive experience with this exceptional tool.
First and foremost, the ease of implementation was remarkable. JumpCloud's intuitive setup process allowed us to get up and running quickly without any major disruptions. The user-friendly interface and well-documented guides made it a breeze to navigate through the configuration steps. Within a short span of time, we had our entire user directory synced, and our employees were actively using JumpCloud for their daily authentication needs.
One aspect that truly sets JumpCloud apart is its extensive platform coverage. Regardless of whether we were dealing with macOS, Windows, or Linux systems, JumpCloud seamlessly integrated with all of them. The ability to manage user identities and access controls across multiple platforms from a single unified console significantly simplified our administrative tasks. We no longer had to juggle between different tools or spend excessive time on repetitive user provisioning tasks.
Another standout feature of JumpCloud is its robust security capabilities. With JumpCloud's multi-factor authentication options, we were able to add an extra layer of protection to our systems and applications. The granular control over user access rights and the ability to enforce strong password policies helped us strengthen our overall security posture. We appreciated how JumpCloud actively supported industry-standard protocols, ensuring compatibility with our existing infrastructure and applications.
The customer support provided by the JumpCloud team has been exceptional. They were always prompt in responding to our queries, providing timely and knowledgeable assistance whenever we needed it. Their dedication to customer satisfaction is truly commendable.
First and foremost, the ease of implementation was remarkable. JumpCloud's intuitive setup process allowed us to get up and running quickly without any major disruptions. The user-friendly interface and well-documented guides made it a breeze to navigate through the configuration steps. Within a short span of time, we had our entire user directory synced, and our employees were actively using JumpCloud for their daily authentication needs.
One aspect that truly sets JumpCloud apart is its extensive platform coverage. Regardless of whether we were dealing with macOS, Windows, or Linux systems, JumpCloud seamlessly integrated with all of them. The ability to manage user identities and access controls across multiple platforms from a single unified console significantly simplified our administrative tasks. We no longer had to juggle between different tools or spend excessive time on repetitive user provisioning tasks.
Another standout feature of JumpCloud is its robust security capabilities. With JumpCloud's multi-factor authentication options, we were able to add an extra layer of protection to our systems and applications. The granular control over user access rights and the ability to enforce strong password policies helped us strengthen our overall security posture. We appreciated how JumpCloud actively supported industry-standard protocols, ensuring compatibility with our existing infrastructure and applications.
The customer support provided by the JumpCloud team has been exceptional. They were always prompt in responding to our queries, providing timely and knowledgeable assistance whenever we needed it. Their dedication to customer satisfaction is truly commendable.
What do you dislike about the product?
Enhanced Reporting and Analytics: It would be valuable to have more comprehensive reporting and analytics features within JumpCloud. This would provide deeper insights into user activity, authentication logs, and system usage, enabling administrators to identify patterns, monitor security events, and make data-driven decisions more effectively.
Expanded Integration Options: JumpCloud already offers integration with a wide range of applications and services. However, expanding the list of supported integrations would be beneficial for organizations that utilize niche or industry-specific tools. Providing an open API or developing additional pre-built integrations would offer more flexibility and enable seamless workflows across various systems.
Improved User Interface Customization: While JumpCloud has a clean and intuitive user interface, allowing users to customize the interface further would enhance the user experience. Providing options for personalization, such as customizable dashboards or themes, would allow users to tailor the interface to their preferences and increase overall satisfaction.
Expanded Integration Options: JumpCloud already offers integration with a wide range of applications and services. However, expanding the list of supported integrations would be beneficial for organizations that utilize niche or industry-specific tools. Providing an open API or developing additional pre-built integrations would offer more flexibility and enable seamless workflows across various systems.
Improved User Interface Customization: While JumpCloud has a clean and intuitive user interface, allowing users to customize the interface further would enhance the user experience. Providing options for personalization, such as customizable dashboards or themes, would allow users to tailor the interface to their preferences and increase overall satisfaction.
What problems is the product solving and how is that benefiting you?
JumpCloud has been an absolute lifesaver for me when it comes to accessing applications using Single Sign-On (SSO). As someone who regularly uses multiple apps throughout the day, JumpCloud has simplified my login experience and made my life so much easier.
Gone are the days of juggling numerous usernames and passwords. With JumpCloud's SSO, I only need to remember my primary credentials to log in to the JumpCloud portal. Once I'm in, I have instant access to all the authorized applications I need. It's a seamless process that saves me time and eliminates the frustration of constantly resetting or managing passwords.
Gone are the days of juggling numerous usernames and passwords. With JumpCloud's SSO, I only need to remember my primary credentials to log in to the JumpCloud portal. Once I'm in, I have instant access to all the authorized applications I need. It's a seamless process that saves me time and eliminates the frustration of constantly resetting or managing passwords.
showing 1,911 - 1,920