JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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Easy to achieve compliance
What do you like best about the product?
Simple and straighforward setup to become security compliant
What do you dislike about the product?
In our implementation, we could't find any significant downsides
What problems is the product solving and how is that benefiting you?
We've been looking for a simple device management solutiuon as a part of ISO 27001 implementation
An excellent fully featured Cloud Directory service paired with a excellent support
What do you like best about the product?
JumpCloud is an excellent Cloud Directory management software with multiple layers of other services built on top of it. We utilize all of JumpCloud's services to manage our clients enviorments as well as in house.
The integration is very easy and straight forward with their support available if needed any step of the way.
The integration is very easy and straight forward with their support available if needed any step of the way.
What do you dislike about the product?
Currently I have no dislikes regarding JumpCloud.
What problems is the product solving and how is that benefiting you?
It is allowing up to centrally manage client enviorments completely from the cloud with no on-prem servers required. Along with the acess management it allows us to quickly access our applications on one console.
Jumpcloud
What do you like best about the product?
Having a constanly updating and improving tool is very nice. The support is good and the KB articles are very helpful. Implementation was easy when we changed from On-Prem to a cloud based solution.
What do you dislike about the product?
The infancy of it is just part of the game with this tool. The lack of more Linux support is one thing but that is coming along.
What problems is the product solving and how is that benefiting you?
It has solved us going remote and having the ability to manage devices and users across the US and UK without having a domain. The Single Sign on is very helpful is well.
Centralized Management with Details to Improve
What do you like best about the product?
I love how JumpCloud centralizes the management of users, access, and devices, allowing me to apply security policies efficiently from a single platform. This centralization provides me with great efficiency, as I can manage everything from one dashboard, which speeds up my work and avoids inconsistencies. Additionally, the initial setup was quite easy thanks to the help we received during deployment. I truly value the fact that JumpCloud allows me to maintain centralized management without relying on multiple tools.
What do you dislike about the product?
The interface could be more intuitive for advanced tasks, and sometimes policies take time to apply or are not applied correctly. It would be helpful to have a clearer interface to find policies and settings, as well as to receive a more transparent application status, with real-time feedback when something fails or is pending. The remote assist has bugs with the keyboard, it does not detect the keyboard layout well or has a lot of latency, regardless of the person's location.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for centralized management of users and devices, controlling access with MFA and applying security policies from a single panel, which improves efficiency and reduces inconsistencies.
Amazing
What do you like best about the product?
JumpCloud is a directory-as-a-service platform that focuses on user and device management, as well as security. I appreciate JumpCloud for its ease of use, centralized identity and access management, and strong security features. It can simplify the management of users and devices in a networked environment, making it a valuable tool for IT professionals.
What do you dislike about the product?
My limitations of JumpCloud, including pricing concerns for larger organizations and the absence of some advanced features that might be available in more comprehensive
What problems is the product solving and how is that benefiting you?
Improved efficiency, security, and user experience within an organization, ultimately benefiting IT teams and the organization as a whole.
The Best centralized MDM platform out there
What do you like best about the product?
The ease of setup and set of features that are available.
What do you dislike about the product?
Test cases(before implementation) or possible a VM. Option of a rollback/restoration point will also be helpful.
What problems is the product solving and how is that benefiting you?
Provisioning and management of a company asset post deployment.
Great tool, easy to use with functions to support your entire IT lifecycle
What do you like best about the product?
Their flexibility and wide range of offerings. Literally you can have JC handle everything from user provisioning, SSO, MDM and server management with high end security
What do you dislike about the product?
I wish their plans were more modular and the al-carte options were not as expensive.
What problems is the product solving and how is that benefiting you?
JumpCloud solves our MDM and server authentication while providing password enforcement and user rotation
Makes IT support much easier
What do you like best about the product?
As an IT business applications manager it makes our IT team works much simpler by having a wholistic view of all devices and user bot on IOS and windows. We're able to effortlessly provide needed support.
What do you dislike about the product?
There's no always synchronization between the user and the device
What problems is the product solving and how is that benefiting you?
Manage and support of company laptops. Both IOS and windows
Jumpcloud is a software that helps IT manager do their work efficiency
What do you like best about the product?
Ease of use, ease of implementation, Ease of intergration
What do you dislike about the product?
Customer support and Number of features.
What problems is the product solving and how is that benefiting you?
Jumpcloud is helping to solve problems with the IT infrastructure
Quite fun
What do you like best about the product?
Customer support is good enough in this platform
What do you dislike about the product?
Nothing is bad about this platform it is quite good
What problems is the product solving and how is that benefiting you?
Authentication (SSO)
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