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Jump cloud services
What do you like best about the product?
Jump cloud support multiple OS system.
Can access securely from anywhere remotely..
Can access securely from anywhere remotely..
What do you dislike about the product?
The admin and user console login is dynamic and handled via one URL making it a little frustrating to see what the user profile looks like as you have to log out/open a new window to log in as a user. They should be separate logins URLs or have drop down within the admin page in order to switch between.
What problems is the product solving and how is that benefiting you?
Central users management
Can easily export users from gsuite
You will get a very good support and walkthrough from demo till the purchase of the services
Can easily export users from gsuite
You will get a very good support and walkthrough from demo till the purchase of the services
Recommendations to others considering the product:
If you are looking for a simplified management for both user and admin on one single platform then you can surely consider jumpcloud.
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Awesome tool and service!
What do you like best about the product?
Easy and intuitive interface, making it a breeze to set up and use.
What do you dislike about the product?
Nothing really, it does what it says on the box, and does it well.
What problems is the product solving and how is that benefiting you?
Easy access to Directory Services and SSO functionality
Recommendations to others considering the product:
Easy to try out for yourself!
Very Easy to Use
What do you like best about the product?
I love how simple it is to get going with it. Even though I did not have extensive experience with another Directory Service, I was quickly up and running with JumpCloud. I could roll it out in phases, across multiple platforms with ease, and it has a lot of flexibility with authentication methods to fit other systems easily.
What do you dislike about the product?
It relies a bit more on PowerShell than I would like. I love GUI interfaces, and would prefer to avoid the API entirely.
What problems is the product solving and how is that benefiting you?
I'm effortlessly able to connect our Student Information System, Google Workspace, WiFi authentication, and workstation authentication to a single system even though they rely on different authentication protocols. We're also able to apply security policies remotely across multiple platforms from just one console.
Recommendations to others considering the product:
If you're looking for a cross-platform Directory Service that requires little-to-no management time, seriously consider JumpCloud! Right now I am the only IT guy at a boarding school with about 180 staff and 270 students, and JumpCloud has been a huge help in making my job doable.
A Great Alternative to Microsoft's Active Direcotry
What do you like best about the product?
JumpCloud is full featured, easy to deploy, and priced right for small to medium sized organizations needing a cloud based alternative to Microsoft Active Directory.
What do you dislike about the product?
JumpCloud could benefit from tighter integration with other cloud providers.
What problems is the product solving and how is that benefiting you?
Customers that are looking to move to a completely cloud based IT environment benefit from implementing JumpCloud thus eliminating the need for a on-site server.
JumpCloud is THE Solution to Get Away from Active Directory
What do you like best about the product?
Easy to implement and very scalable, with lots of features for integrating SSO (Single Sign-On) and the like. Has a strong back-end management platform.
What do you dislike about the product?
Pricing can add up quickly, you should carefully plan out your implementation strategy so that you can look at different pricing scenarios and not overbuy. We are also working through strategies for security revolving around password resets and lost/stolen mobile devices.
What problems is the product solving and how is that benefiting you?
With the move to the Cloud for so many applications and the move to the home for so many workers, Active Directory doesn't make sense for the typical organization. Based on trust of devices and better suited for office-centric installations, the "Zero Trust" aspect of JumpCloud allows you to free the users from the office network and safely access corporate data from anywhere with a high degree of security and control.
Recommendations to others considering the product:
Plan your implementation, both current and expected future needs. Don't be afraid to ask the JumpCloud community for assistance in integrating applications or services.
Amazing platform so far
What do you like best about the product?
I've worked in technology and mobile device management for a couple of decades and I haven't seem a management platform as diverse and complete as Jumlcloud. I'm rolling it out now.
What do you dislike about the product?
Lacks any kind of built in HR on boarding and outdated scripting in commands gallery
What problems is the product solving and how is that benefiting you?
If you don't have a directory this is the one you need
Recommendations to others considering the product:
I recommend this platform to any admins who need to control a disconnected group of systems and users
Jumpcloud - a new paradigm for IT
What do you like best about the product?
Jumpcloud allows us to Identity and administer computers from anywhere.
For us, the Linux and Mac support was what sold us. Active Directory SUCKS when it comes to these machines. We much prefer the experience of control, without the pain of AD.
Jumpcloud uses an agent system which controls accounts and access on the said computer. It allows you to push configuration and policy across each type of machine and really hones into the relative strengths of each platform.
On the web side, Jumpcloud has an arsenal of SAML applications (including a generic one, just in case). Additionally, there is Secure LDAP (with Samba Support) and Radius. We have tied most of our Samba, VPN's, Wifi to Identity eliminating those pesky shared passwords. The other great thing is that users can go from site to site in the division and just automatically connect.
I love that they are continuing to push for a better and better product. They are an exciting startup turned mature company. They listen to their customers and you can see the product getting better and better.
For example, Already they have and are developing SCIM support with their SAML connectors. This has made onboarding easier and easier. When I make an account, it pre-propogates those accounts to services using SCIM/API without having to go to those services to make an account.
Their support is responsive and their higher tier support is top notch.
The Slack community is helpful for interacting with the company as well.
For us, the Linux and Mac support was what sold us. Active Directory SUCKS when it comes to these machines. We much prefer the experience of control, without the pain of AD.
Jumpcloud uses an agent system which controls accounts and access on the said computer. It allows you to push configuration and policy across each type of machine and really hones into the relative strengths of each platform.
On the web side, Jumpcloud has an arsenal of SAML applications (including a generic one, just in case). Additionally, there is Secure LDAP (with Samba Support) and Radius. We have tied most of our Samba, VPN's, Wifi to Identity eliminating those pesky shared passwords. The other great thing is that users can go from site to site in the division and just automatically connect.
I love that they are continuing to push for a better and better product. They are an exciting startup turned mature company. They listen to their customers and you can see the product getting better and better.
For example, Already they have and are developing SCIM support with their SAML connectors. This has made onboarding easier and easier. When I make an account, it pre-propogates those accounts to services using SCIM/API without having to go to those services to make an account.
Their support is responsive and their higher tier support is top notch.
The Slack community is helpful for interacting with the company as well.
What do you dislike about the product?
No Single Logout option. This bothers me for Shared computer instances. However, it's become less of an issue with the dawn of Covid.
From time to time, computers will generate a new entry instead of attaching to the old entry. This essentially bypasses all the configuration and locks the user out of the computer. Currently an open ticket about this.
They are slightly behind the market when it comes to SAML connectors (compared to say one login or Okta), however, the computer support is far superior to those companies.
From time to time, computers will generate a new entry instead of attaching to the old entry. This essentially bypasses all the configuration and locks the user out of the computer. Currently an open ticket about this.
They are slightly behind the market when it comes to SAML connectors (compared to say one login or Okta), however, the computer support is far superior to those companies.
What problems is the product solving and how is that benefiting you?
We are able to onboard employees and control computers anywhere in the world. We can instantly disable accounts and lock down our central resources without having to worry about data leaks. It's a fantastic security tool!
Recommendations to others considering the product:
If you are looking to get off AD and you have to check out Jumpcloud. It's a solid solution that will modernize your IT infrastructure.
Love working with Jumpcloud, Loving the new features released
What do you like best about the product?
I love JumpCloud is working on innovating and releasing new products like MDM and software deployment tools.
What do you dislike about the product?
Waiting for the touchless deployment of macs to be supported through the jumpcloud mdm tool and not needing to use a 3rd party.
What problems is the product solving and how is that benefiting you?
We are using jumplcoud to provide a SSO experience for all of our users. This has helped to streamline our onboarding and off boarding processes.
Recommendations to others considering the product:
This has been one of the simplest implementations we have used and has saved us a ton of time.
Great for a Home Office environment
What do you like best about the product?
The ease to deploy policies out of an office environment and also avoid the need to have an in house infrastructure to maintain.
What do you dislike about the product?
I would like to have more options in creating admin roles, as the current set up is limited to predefined roles.
What problems is the product solving and how is that benefiting you?
When we were deployed home due to COVID, it helped us to deploy policiees to remote devices without the need for individuals to connect to a VPN, as well we do not have to worry to maintain an in office infrastructure. As well for us to control user access.
Awesome cloud solutions for both Windows and Mac.
What do you like best about the product?
Application SSO integration. Directory services support for both Mac and windows.
What do you dislike about the product?
SSO for Google which is missing few features such as we can not choose the accounts as it applies on all tenant.
What problems is the product solving and how is that benefiting you?
Supports for both Mac and Windows directory services.
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