JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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External reviews are not included in the AWS star rating for the product.
Wonderfully robust system
What do you like best about the product?
I've used JumpCloud at previous companies to unify multi location operations into a unified system without Active Directory great solution for single sign-on, uniform passwords for employees. Device management, and Wi-Fi radius. While many have copied, I still think it is the best and highly recommend.
What do you dislike about the product?
I cannot think of many negatives, other than sometimes it is difficult to explain to some people that active directory is not a requirement to have unified Mac and Windows login
What problems is the product solving and how is that benefiting you?
Everything I selected above. Beautiful one stop shop. There are a few connections that I'm still waiting on, but they have a wonderful repository. Always developing.
Review for Jump cloud
What do you like best about the product?
The best thing about Jump cloud is that it is cost effective. Easy to use but I like most is cost effective.
What do you dislike about the product?
It is not providing free certifications and trainings as Aws and azure does.
What problems is the product solving and how is that benefiting you?
I can work separately on other projects
Easy to use, but a pain to set up
What do you like best about the product?
Jumpcloud has a lot of connectivity and is a thorough system to manage laptops and devices. I enjoy that it's easy to sync with google workspace.
What do you dislike about the product?
Time to getting set up is long. Definitely hire a jumpcloud expert to do managed set up. Lots of little caveats and things you want to have set up from the beginning.
What problems is the product solving and how is that benefiting you?
JumpCloud allows us to have good oversight into all our devices. It's even let us remote wipe a device when it was stolen. It's nice to have it as a single source of truth for devices and users.
Efficient Device Management, Password Reset Needs Tweak
What do you like best about the product?
I appreciate the ease of managing devices and assigning group access with JumpCloud. It's a major time saver for managing multiple devices when I need to. The initial setup was pretty straightforward, which was great.
What do you dislike about the product?
I don't like getting locked out of my account and that users have to be independent to reset their password. It would be better if it was mandatory for users to reboot after completing a password reset.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to manage devices and group access. It eases managing devices and group access, saving me time when managing multiple devices.
JumpCloud review
What do you like best about the product?
cross-platform for all devices. AD and AAD sync
What do you dislike about the product?
remote connection is too complecated. Not a lot off options for the monitoring
What problems is the product solving and how is that benefiting you?
users and device management, patch updates
Simple but Effective
What do you like best about the product?
The ease of use and clear routes to accessing what you want to do makes it pretty easy to learn.
What do you dislike about the product?
I dont like the difference between servers and desktop with some devices showing as desktops but running server OS.
What problems is the product solving and how is that benefiting you?
Jumpcloud has allowed me to push other scripts that are needed while also being able to manage the systems easily.
Adding Multifactor to VPN
What do you like best about the product?
JumpCloud was the perfect fit for our clients that needed to add Multifactor to their VPN solution without having to add a server in their environment!!!
What do you dislike about the product?
While our implementation is not exactly how Jumpcloud wants to be used, we found it perfect for what we needed.
What problems is the product solving and how is that benefiting you?
Our clients needed to protect their VPN access with multifactor, so we integrated Jumpclouds radius server to their environment to provide this service.
Best All around Device Management software
What do you like best about the product?
Very East to use
A full package software
A full package software
What do you dislike about the product?
There is nothing bad to say about jumpcloud
What problems is the product solving and how is that benefiting you?
Jumpcloud helps ensure all employee devices have the latest patches and the ability to apply policys
Feature Rich, has everything you wanted
What do you like best about the product?
Ability to work with many ADs, its easy to set up and import.
What do you dislike about the product?
Pricing can be more competitive and flexiable.
What problems is the product solving and how is that benefiting you?
Managing IdPs
It's a decent online ID provider and MDM service, reasonably priced
What do you like best about the product?
It does what it sets out to do. It's not the most full featured in any given area - you could get better services if you used multiple vendors independently - but there aren't many that handle everything in one pane of glass. It's pretty easy to use - the console is fairly intuitive. The knowledge base could do with some updating, but the support ticketing system responds very quickly. The pricing is reasonable for all the functionality it gives. It was simple to integrate with Google Workspaces and LDAPS was easy to set up.
What do you dislike about the product?
The knowledge base pages are fairly uninformative. There isn't a test area to see what the effect of global changes would be - you're doing it live, which is a bit fraught with peril.
What problems is the product solving and how is that benefiting you?
We needed an ID provider with SSO and an MDM setup at a reasonable price. It's fulfilled that brief quite well.
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