JumpCloud
JumpCloud, Inc.External reviews
3,923 reviews
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A GREAT perhaps BETTER alternative to ADDC
What do you like best about the product?
I use JumpCloud to manage users, devices, SSO, and Radius, and a lot of its features. The SSO has solved a lot of headaches by making remembering multiple passwords obsolete; I only need to remember one. The JumpCloud password manager has been incredible. Managing device updates and functions is much easier with the ability to push out commands remotely, which is practically effortless. The Command Line/Powershell features have helped us out of rough situations. Being able to control what features are enabled via policies is awesome and something we use a lot. Policy management, the JumpCloud password manager, and the ability to push out commands and scripts are features I like most. The support is top tier and always helpful.
What do you dislike about the product?
Honestly I don't have any issues with JumpCloud. Only one I would say is allow us to create folders in the "Commands" page to better organize things.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies our password management with SSO, streamlining devices and user management. Remote command execution is easy, resolving issues efficiently. Features like policy control and the password manager enhance our workflow, making remembering passwords obsolete and avoiding the need for an ADDC.
JumpCloud Review
What do you like best about the product?
It is easy to understand the application which has centralized identity, access, and device management into a single platform regardless of user and device location.
What do you dislike about the product?
Since this application we are from 3 years there is cons and its easy to use.
What problems is the product solving and how is that benefiting you?
Before we used Active directory its difficult to integrate the third party application for SSO even if it integrated we used to get the sync issues.
After using JumpCloud these issues has been erodicated
After using JumpCloud these issues has been erodicated
Fully featured toolset for the modern small and mid business
What do you like best about the product?
JumpCloud streamlines my IT management duties with centralized user and device control. It simplifies access, enhances security, and supports multiple platforms, making our IT infrastructure more efficient and secure. Support is great.
What do you dislike about the product?
JumpCloud's pricing can be a drawback for smaller organizations, as it may be on the higher side for their budget. Additionally, the initial setup and integration process can be complex, requiring some technical expertise. While it offers robust security features, this can also lead to some user friction due to multiple authentication steps, potentially impacting user experience.
What problems is the product solving and how is that benefiting you?
As an IT manager using JumpCloud for the past five years, I can attest to the numerous problems it has effectively solved. JumpCloud's centralized user and device management have greatly simplified onboarding and offboarding processes, reducing the risk of unauthorized access and enhancing overall security. The single sign-on (SSO) feature has improved user experience by reducing password-related issues and enhancing productivity.
JumpCloud's support for multiple platforms and cross-device compatibility has been a significant benefit in our increasingly diverse IT environment, especially with remote work and BYOD policies. The security features, such as multi-factor authentication and identity management, have been instrumental in safeguarding our organization's sensitive data from potential threats. Overall, JumpCloud has consistently proven to be a valuable solution in enhancing efficiency, security, and user satisfaction within our IT operations.
JumpCloud's support for multiple platforms and cross-device compatibility has been a significant benefit in our increasingly diverse IT environment, especially with remote work and BYOD policies. The security features, such as multi-factor authentication and identity management, have been instrumental in safeguarding our organization's sensitive data from potential threats. Overall, JumpCloud has consistently proven to be a valuable solution in enhancing efficiency, security, and user satisfaction within our IT operations.
Best MDM platform till date.
What do you like best about the product?
Very easily manovourable and easy to navigate around. Everything is well defined and understandable. So many fetures to learn and implemant to the end-user. This helps the IT to be more productive and ease of life.
Whatever we push over to the end-user gets pushed really fast and makes the life of the engineer easier and fast. Hence, the implementation is easy.
The features are vast and have a lots of things that can be implemented. SSO and MDM with password management are the top fetures which I like personally. Even the integration of these features are very easy. Commands can be pushed so easily and reflects to the end-user very fast.
whenever we are stuck in something the Jumpcloud team always helps on TAT and resolve the issue at the earliest.
Whatever we push over to the end-user gets pushed really fast and makes the life of the engineer easier and fast. Hence, the implementation is easy.
The features are vast and have a lots of things that can be implemented. SSO and MDM with password management are the top fetures which I like personally. Even the integration of these features are very easy. Commands can be pushed so easily and reflects to the end-user very fast.
whenever we are stuck in something the Jumpcloud team always helps on TAT and resolve the issue at the earliest.
What do you dislike about the product?
I have not found anything that can be pointed as bad for now.
What problems is the product solving and how is that benefiting you?
In the age of Remote working from their respective home. Jumpcloud is helping us connecting with the users remotely or pushing stuff very easily without bother either of the party.
Easily Manage systems
What do you like best about the product?
Jumpcloud has easily manage devices & app data
What do you dislike about the product?
Some times glictches and very slow loading page
What problems is the product solving and how is that benefiting you?
We can push the application to end user system remotely via Jumpcloud commands.
We get get system details & HW specs in jumpcloud
Best to take Remote Management
We get get system details & HW specs in jumpcloud
Best to take Remote Management
A swiss army knife tool for small & mid sized business who want to take security seriously
What do you like best about the product?
- Simple SSO tool
- Easy to run MDM
- Patch managment tools
- Ease to use to deploy Apple VVP appls
- Native Windows and Mac disk encryption during implimenton supported
- Nativt Windows & Mac notification supported
- very light touch
- excellent customer support during onboarding
- easy to integartion multiple SSO SAML 2.0 SaaS platforms
- Easy to run MDM
- Patch managment tools
- Ease to use to deploy Apple VVP appls
- Native Windows and Mac disk encryption during implimenton supported
- Nativt Windows & Mac notification supported
- very light touch
- excellent customer support during onboarding
- easy to integartion multiple SSO SAML 2.0 SaaS platforms
What do you dislike about the product?
- lack of custom packages for windows
- only works with mac PKG installers
- Linux full disk encryption not supported during installation
- JumpCloud Go not quite perfect
- Password manager isn't great
- only works with mac PKG installers
- Linux full disk encryption not supported during installation
- JumpCloud Go not quite perfect
- Password manager isn't great
What problems is the product solving and how is that benefiting you?
a single unified SSO & MDM plaform for all my SaaS applications and devices (windows, mac, linux, ios, ipad os & android) that makes my users lives easy and secures out systems with only a few clicks
JumpCloud AD Connector does what other products cannot.
What do you like best about the product?
The platform is extremely simple to setup and administer. We are using the product as an addon to a SAAS product we host for our customers. I can onboard a new customer in less than 15 minutes. Continued maintnenace and support has been a breeze. Zero customer authentication issues have been reported since we began using JumpCloud.
What do you dislike about the product?
Not any dislikes from me. I am using the platform in a limited capacity, however.
What problems is the product solving and how is that benefiting you?
The SAAS product I support is a legacy desktop application that requires either Citrix or Remote Desktop Services. Citrix does offer some SAML/SSO capabilites, with huge complexity. Remote Desktop Services does not natively support SAML/SSO. JumpCloud is providing me with a bridge that is almost SSO and allows end users to fully manage their accounts.
Jumpcloud review
What do you like best about the product?
the easy way to keep devices, users, integration in the same place
What do you dislike about the product?
we need to pay for some extra modules like patch management, audit logs
What problems is the product solving and how is that benefiting you?
is not a problem but it help a lot on device management and users management, due is easy to managed all those things. also we we can have our apps integrated into Jumcloud
Easy Adaptability from using AD and Workspace
What do you like best about the product?
We primarily needed a software management solution and found a host of functions that are making managing our mixed computer fleet easy and secure.
What do you dislike about the product?
Remote Access tool needs performance improvement.
What problems is the product solving and how is that benefiting you?
We needed to update the software on company computers not joined to our VPN. The agent-based Jumpcloud software allows us to maintain patch management and gain more control over our fleet.
An amazing tool for education
What do you like best about the product?
Jump cloud allowed me to move everything to the cloud, also, spitting up device management!
What do you dislike about the product?
Sometimes it feels like sending out commands to devices doesn't work exactly like I want. However, with some fine-tuning and learning, you can definitely make it do anything you want!
What problems is the product solving and how is that benefiting you?
Device and identity management going into the same place for all my accounts and operating systems. They really are one portal to control all the users and settings that matter the most.
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