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Easy to administer intuitive yet versatile platform-agnostic MDM solution
What do you like best about the product?
I appreciate the JumpCloud is OS agnostic and works equally well with our Macs, Windows, and Linux devices compared to many other platforms that we considered that were specific to Mac. It is easy to manage and their training resources (jumpCloud University) are very comprehensive and freely available).
In our case we use JumpCloud for device management, but they are a comprehensive solution that also supports identity and password management. They do integrate with other identity providers, such as Okta.
On the device management side, JumpCloud support zero touch deployment for Macs enrolled in ABM and light touch deployment for windows (they have an ability to create provisioning packaging on the current roadmap). They are also constantly adding new features and just added dynamic groups, support for automatic updates for VPP provisioned apps, and support for apps from the MIcrosoft store (in addition to self-hosted, JC hosted custom apps, Chocolatey, and VPP for Macs).
I also appreciate their built-in remote support feature, including file browser and remote control, which requires a third party software with many other MDM solutions.
In our case we use JumpCloud for device management, but they are a comprehensive solution that also supports identity and password management. They do integrate with other identity providers, such as Okta.
On the device management side, JumpCloud support zero touch deployment for Macs enrolled in ABM and light touch deployment for windows (they have an ability to create provisioning packaging on the current roadmap). They are also constantly adding new features and just added dynamic groups, support for automatic updates for VPP provisioned apps, and support for apps from the MIcrosoft store (in addition to self-hosted, JC hosted custom apps, Chocolatey, and VPP for Macs).
I also appreciate their built-in remote support feature, including file browser and remote control, which requires a third party software with many other MDM solutions.
What do you dislike about the product?
- The limit on JC hosted custom apps is only 10 GB, which only allows for a few apps (something like MS Office and Adobe CC packages can be a few GB each)
- No support for local usernames that have a space, e.g. if a Windows user's local username is John Smith, JC won't be able to take over the local account without user first changing it to Johh Smoth
- No zero touch deployment support for Windows (this is more of a Microsoft issue than JumpCloud as MS intentially makes it available only for Intune/ Windows Autopilot)
- No comprehensive logs for remote access (from what I can tell), showing who/ when accessed an endpoint and what actions they performed/ which files were accessed. If you are in a regulated industry, that can be a consideration
- No preset "blueprints"/ policy bundles. There are recommended policies, but no predefined bundles, e.g. CIS Level I/ Level II for example. If you are looking to have your devices aligned with some of these standards, you'd need to put together a bundle of policies manually.
- No support for local usernames that have a space, e.g. if a Windows user's local username is John Smith, JC won't be able to take over the local account without user first changing it to Johh Smoth
- No zero touch deployment support for Windows (this is more of a Microsoft issue than JumpCloud as MS intentially makes it available only for Intune/ Windows Autopilot)
- No comprehensive logs for remote access (from what I can tell), showing who/ when accessed an endpoint and what actions they performed/ which files were accessed. If you are in a regulated industry, that can be a consideration
- No preset "blueprints"/ policy bundles. There are recommended policies, but no predefined bundles, e.g. CIS Level I/ Level II for example. If you are looking to have your devices aligned with some of these standards, you'd need to put together a bundle of policies manually.
What problems is the product solving and how is that benefiting you?
JC is our primary MDM platform for our entire mixed device fleet (Mac and Windows endpoints). We had no MDM solutions prior to deploying JC and had no control over company owned devices or ability to provide remote support, push regular software updates, or ensuring device security.
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Using Jumpcloud as MDM was a great experience
What do you like best about the product?
With Jumpcloud, managing systems has become easy, as we can now restrict the admin access in multiple laptops which improved the security posture of our organization. Having pre-defines policies in Jumpcloud such as USB device control policies, lock-down control & firewall controls ease-down the task of implementers. The reporting and alerting mechanism is helpful and makes the integration process easy. Also grouping similar sets of user in one group and applying policies makes frequent jobs easier when having greater number of assets. Remote execution of commands helps push updates frequently.
What do you dislike about the product?
Support for linux systems could be improved as it sometimes is unable to detect application policies on linux devices when executed with the commnad line.
What problems is the product solving and how is that benefiting you?
It is centralising the asset management and access management and helping us to manage the end user devices from the central console. Some of the features of Jumpcloud which helped us are:
1. Remote code exceution helped us push updates without individually connecting with the end users.
2. Having feature of schduling the cron jobs helped us automate the repetative activities.
3. Pre defined policies reduces the load of configuration.
4. Automated Patch Management and alerting helps secure the endpoints from Zero Day vulnerabilities.
1. Remote code exceution helped us push updates without individually connecting with the end users.
2. Having feature of schduling the cron jobs helped us automate the repetative activities.
3. Pre defined policies reduces the load of configuration.
4. Automated Patch Management and alerting helps secure the endpoints from Zero Day vulnerabilities.
decent idp
What do you like best about the product?
custom commands are easy to use. good built in profile configs.
What do you dislike about the product?
many times the search function for users or devices will glitch out and not show me actual results.
What problems is the product solving and how is that benefiting you?
we have many users and jumpcloud manages authentication
Great and smooth experience
What do you like best about the product?
Easy and helpful tool for management of system directory
What do you dislike about the product?
Nothing as of now, We will explore more option soon and then maybe we will get.
What problems is the product solving and how is that benefiting you?
Specifically, it resolved the SSO issue across the organization.
Identity Management with Jumpcloud
What do you like best about the product?
We are using Jumpcloud for Managing the Identity of Users. We have also integrated Jumpcloud with multiple Apps to make the Identity via SCIM. By achieving SCIM its using frequently because we have to manage a single platform only.
What do you dislike about the product?
Sometime the functionality of console will not work like as we expected or seem deplay in updating in real time
What problems is the product solving and how is that benefiting you?
By using Jumpcloud, i have not purchase the license of another Remote Tool like anydesk, teamviewer. Its easily managed by the Jumpcloud and easy to Contol. User Provisiong is much easy to perform with various platforms
Love the features and ability to manage remote systems
What do you like best about the product?
The number of features and ease of integration and ease of implementation for any company makes JumpCloud the premier tool for IT departments of any size company. I think that JumpCloud tries to say on top of current trends and keeping security as a top priority.
What do you dislike about the product?
Pricing is not appreciated by upper company management and they don't want to pay it.
What problems is the product solving and how is that benefiting you?
One pane of glass to see what is going on with each system. If we can get it implemented, passwords and identity management will be great.
So convenient to use
What do you like best about the product?
User administration is so easy, as well as computer's compliance checks, thank you for this great product,keep up the good work
What do you dislike about the product?
I can't think of something like that,thanks
What problems is the product solving and how is that benefiting you?
Managing the computer's updates,and users access controls , and user's self service is also important
Holistic, User-friendly and beyond just an MDM
What do you like best about the product?
I like JumpCloud's capability of providing a holistic view for not just the asssets, but also the users. The portal is very easy to use and has dedicated tabs for various operations. It is also helpful to have remote access from Jumpcloud itself, since we had to rely on another software other than the MDM to do this.
What do you dislike about the product?
Has some shortcomings with Linux, for instance it doesn't store encryption key when LUKS is applied.
What problems is the product solving and how is that benefiting you?
JumpCloud was initially onboarded as an MDM, but helps in a lot more than that. Earlier we had to use 3 different softwares for MDM, Remote access and Enforcing and tracking encryption, among other problems. JumpCloud has been a one stop solution for all these as well as it provides ease of executing scripts on single, a small set or all endpoints in the organization.
The tool, The Myth, The Jumpcloud - A great product to use
What do you like best about the product?
There are two things of the product that I liked a lot. First, the reporting feature is excellent. It provides detailed information of devices, with many filtering options. The next aspect is the policy feature, which allows us to create custom policies based to our organization's needs.
What do you dislike about the product?
Haven't found any but i feel like mac device management could be better.
What problems is the product solving and how is that benefiting you?
After onboarding jumplcloud, we are able to solve below problems:
1. Easy to manage devices: With JumpCloud, managing devices and installing tools has become easy.
2. Easy to push policies: Creating custom policies for a list of devices and applying them takes just seconds.
3. Reporting: We can export reports, such as those showing devices with an unencrypted status, which helps us secure any overlooked devices.
1. Easy to manage devices: With JumpCloud, managing devices and installing tools has become easy.
2. Easy to push policies: Creating custom policies for a list of devices and applying them takes just seconds.
3. Reporting: We can export reports, such as those showing devices with an unencrypted status, which helps us secure any overlooked devices.
JumpCloud is great tool for integrating multiple platforms
What do you like best about the product?
Best this for me about JC is its capiblity to intigrate with multiple platforms and OUs. We have intigated JC with multiple softwares like sailpoint, Atlassian, GWS etc.
What do you dislike about the product?
Nothing which I didn't dislike about as my job is working fine JC.
What problems is the product solving and how is that benefiting you?
For me JC is wokring as a one stop place for accessing multilple things, I can access all my tools at same place without roming around. I use VDI and other tools, we have intigated with JC and can be used at the same time with JC.
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