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JumpCloud

JumpCloud, Inc. | 1

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External reviews

3,040 reviews
from G2

External reviews are not included in the AWS star rating for the product.

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    Consulting

Good all-in-one identity/SSO and MDM platform

  • February 14, 2025
  • Review verified by G2

What do you like best about the product?
Fairly easy to adminstrate permissions across the organization.
Flexibility provided through APIs offered.
What do you dislike about the product?
Troubleshooting access issues is sometimes challenging.
What problems is the product solving and how is that benefiting you?
Single identity platform to manage user access across a number of platforms.


    Valdir R.

Very efficient

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
Sistema muito eficiente, facilita a vida
What do you dislike about the product?
Um pouco lento às vezes, também bloqueia a senha do nada...
What problems is the product solving and how is that benefiting you?
Todos os problemas são resolvidos


    Information Technology and Services

Facilitou a utilização na empresa

  • February 14, 2025
  • Review verified by G2

What do you like best about the product?
The ease of setting up and managing the company's devices.
What do you dislike about the product?
It would be ideal to improve the permission granting process, especially on macOS, where multiple authorizations must currently be granted directly on the physical device for Jump to manage properly, including remote access.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies the setup and management of company devices, making the process more agile and efficient. This optimizes my routine by reducing the time spent on manual configurations and enhancing security and control over the devices.


    Computer Software

An excellent one-stop-shop for organizational compliance

  • February 14, 2025
  • Review verified by G2

What do you like best about the product?
It gives you all the necessary tools for organizational compliance and security management. Small features that are missing are easily extendable via the API. Also customer successs team and support are top notch. Very easy and straightforward integration.
What do you dislike about the product?
This is more of a minor gripe, than dislike, since it can be overcome with custom integrations, but most integrations for centralized management if built-in require largest/ enterprise subscriptions on the side of integrated products. For example github requires enterprise subscription to be able to propagate users automatically.
What problems is the product solving and how is that benefiting you?
Almost all of the aspects of being ISO 27001 compliant.


    Creston V.

Management and Authentication of users on Windows and MacOS devices

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
JumpCloud is integratable with MacOS and Windows devices. Can be used to authenticate your users before logging into their devices. Can be used as a Active Directory as well which connects to other major cloud services like AWS, Azure and GCP. Reaching out to Customer support is easy and quick.
What do you dislike about the product?
Need more intergratability with managing Linux devices. Sometimes users face authentication issues whilst logging into their account with JumpCloud, the process needs to be refined for efficiency.
What problems is the product solving and how is that benefiting you?
Managing Mac and Windows devices. Makes it easier to enroll these devices and manage them to ensure only authenticated users are logging in.


    Suraj B.

Power of managing most of my Apps, Users and Integrations at one single place, JumpCloud!

  • February 14, 2025
  • Review verified by G2

What do you like best about the product?
SSO Integrations,
Device Manager,
JumpCloud password manager, all the tools I need to manage my organization things in one place.
What do you dislike about the product?
JumpCloud password manager is missing some functionality, sometimes it doesn't recognize the new site I am visiting that needs the new password to store
What problems is the product solving and how is that benefiting you?
Managing Users, Apps and Devices at one place


    Mayur L.

Reliable SSO and IDP management system jumpcloud

  • February 14, 2025
  • Review verified by G2

What do you like best about the product?
we are using jumpcloud as SSO and IDP for most of our application.s Its fast and reliable. Easy to integrate with any third party application. Easy to manage users and groups and their accesses. Endpoint system management is also very much easy. Overall, its good.
What do you dislike about the product?
sometimes third party device authentication does not work as expected. have to retry multiple times.
What problems is the product solving and how is that benefiting you?
Identity and access management. by creating groups according to business units and adding respectives users to those groups. This way we can control access to the resouces using jumpcloud.
We can easily integrate our third party applications such as jenkins, to use SSO and sign into the applications.


    Arun K.

Loved The Interface and Integeration

  • February 14, 2025
  • Review provided by G2

What do you like best about the product?
its Ui feature has lot of function and buttons which makes it more userfirendly.
What do you dislike about the product?
some times it get stuck and difficult to find some features beacues lot of features.
What problems is the product solving and how is that benefiting you?
managing the assets and giving acees to users which makes our monitoring work easier.


    Farooq A.

One of the best Identity providers out there

  • February 14, 2025
  • Review verified by G2

What do you like best about the product?
Jumpcloud has got the basics right. Integration, identity management, app management, device management, etc anything that I can think of is handled very smoothly in Jumpcloud. The console interface is the best part, you dont feel like working on the portal but rather browsing away through it. Keep up the great work guys!
What do you dislike about the product?
I havent had any issues with JumpCloud. Everything like pricing, support, console interface, etc is all good.
What problems is the product solving and how is that benefiting you?
To manage user accounts, devices, SSO and their security aspects.


    Computer & Network Security

A Company Employee Using JumpCloud

  • February 14, 2025
  • Review verified by G2

What do you like best about the product?
Easy access to all assets with JumpCloud.
What do you dislike about the product?
Difficult to manage user access, confusing UI.
What problems is the product solving and how is that benefiting you?
We have a lot of assets - servers, laptops, websites. JumpCloud gives us secure access to all of them in an easy way.