JumpCloud
JumpCloud, Inc.External reviews
3,519 reviews
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JumpCloud identy management that drives production
What do you like best about the product?
I like it because it makes it easier to manage identities and access in a diverse manufacturing facility. I love managing the office and plant computers and controlling everything from one place, and its truly amazing because it greatly simplifies my work.
What do you dislike about the product?
My disappointment at the moment is that integration with some software solutions could be tricky.
What problems is the product solving and how is that benefiting you?
Everything is going well because we benefit from reducing administrative time and improving security. From intellectual property to product control systems. Everything is now well managed and identity-based, and we implement consistent security policies across the company, in short, were doing a great job.
Jump Cloud Review
What do you like best about the product?
The most and best align in the jump cloud is its friendly based use and all the services are very fast. User Lifecycle Management :-Automates onboarding/offboarding via integrations with HR systems like Workday and all the options are very useful.
Remote workforce management :- very useful and easy we recommend to use this services for future use and help other as well.
System Insights: Provides hardware/software inventory and security posture data , user profile -laptop logs every thing will be capture here.
this is just awesome services we are using and providing to end users.
Remote workforce management :- very useful and easy we recommend to use this services for future use and help other as well.
System Insights: Provides hardware/software inventory and security posture data , user profile -laptop logs every thing will be capture here.
this is just awesome services we are using and providing to end users.
What do you dislike about the product?
we have not added anything yet to share , will keep working on this and keep you posted.
What problems is the product solving and how is that benefiting you?
Please see my review below ---
Manual User Provisioning/Deprovisioning
Problem: Onboarding and offboarding users manually is time-consuming and error-prone.
Solution: JumpCloud automates user lifecycle management, syncing with HR systems and cloud apps to streamline access control, user cant do anything without our permission and privileges
Problem: IT lacks visibility into user activity, device health, and access patterns, making compliance difficult. we can always restrict based on approval and permission.
Flexibility: Works across cloud, on-prem, and hybrid environments this is the way we used and we are very much thanks for service provider on this.
Manual User Provisioning/Deprovisioning
Problem: Onboarding and offboarding users manually is time-consuming and error-prone.
Solution: JumpCloud automates user lifecycle management, syncing with HR systems and cloud apps to streamline access control, user cant do anything without our permission and privileges
Problem: IT lacks visibility into user activity, device health, and access patterns, making compliance difficult. we can always restrict based on approval and permission.
Flexibility: Works across cloud, on-prem, and hybrid environments this is the way we used and we are very much thanks for service provider on this.
A Unified platform for secure IT Operation.
What do you like best about the product?
The best about Jump Cloud is the ability to centralize identity and access management across multiple platforms. It works smoothly with Windows, MacOS and Linux and works best with SSO, MFA and other tools like Google workspace and Microsoft 365 as well. It has easy onboarding for new employees with automated user and device setup which also enhances the security.
What do you dislike about the product?
It is a powerful platform however there are some areas where it can be improved. The analytics and reporting can be more advanced and specially for the organizations that need detailed audit reports. There are also delays in synchronizing changes across integrated services which makes it minor inconvenience.
What problems is the product solving and how is that benefiting you?
It helps in unifying identity, access and device management on a single platform and eliminating the complexity of managing multiple disconnected tools. The built-in SSO, MFA and password policies enhances the security ensuring smooth user experience. It also helps in enhanced onboarding and offboarding by reducing manual IT tasks which saves times. The onboarding and offboarding is much faster in this platform and easy to track as well and working with different operation system makes it more manageable for all devices the same way and reduces time again.
JumpCloud is generally well-regarded for cloud directory services, identity and access management.
What do you like best about the product?
It gives a single platform for identity, access, and device management, so I don’t have to juggle multiple tools.
What do you dislike about the product?
Some advanced features (like deeper device compliance reporting, patch management, or automation) aren’t as mature compared to larger players like Intune or Okta.
What problems is the product solving and how is that benefiting you?
Identity & Access Management → Single Sign-On (SSO), Multi-Factor Authentication (MFA), and centralized user provisioning.
JumpCloud Review: A Complete Solution for User, Device & Asset Management
What do you like best about the product?
JumpCloud is a great all-in-one platform for managing users, devices, applications, and assets in the cloud. It’s especially useful for companies moving away from on-prem Active Directory, handling mixed OS environments, and supporting remote teams. It simplifies automation, security, and administration, but if you need advanced analytics or full Linux MDM support, check the features first. Also, be mindful of pricing for premium add-ons like Platform Prime.
What do you dislike about the product?
Pricing can be high with add-ons, Linux MDM is limited, reporting needs improvement, and there's a slight learning curve for advanced setups.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us centralize user, device, and application management in a single platform, eliminating the need for multiple tools. It simplifies onboarding and offboarding, enforces password policies, ensures security compliance, and provides cloud directory services for seamless identity management. Features like Privileged Access Management (PAM), remote support, Identity and Access Management (IAM), and Single Sign-On (SSO) make managing access more secure and efficient. Overall, it has improved efficiency, security, and IT administration, especially for mixed OS environments and remote teams.
JumpCloud: a useful combination of MDM, identity, and other security tools
What do you like best about the product?
I found JumpCloud during my evaluation of MDM tools – but it is so much more. For a similar cost to other MDMs, it also includes identity features, a password manager, and more. My organization is small but does have a somewhat complex fleet of company-owned and BYOD devices and our implementation is going great so far. The nonprofit discount is also very generous so make sure to ask if you are eligible!
What do you dislike about the product?
As with most enterprise tools, it has taken a bit of time to get up to speed on the implementation but it is going very well now. And of course, many third-party tools upsell for SAML SSO, but that isn't a JumpCloud problem. Finally, the Password Manager would benefit from an easier migration path from other managers like 1Password.
What problems is the product solving and how is that benefiting you?
JumpCloud integrates idP, MDM, as password manager, and more - giving us a powerful tool to significantly increase corporate security.
Review On JumpCloud
What do you like best about the product?
I am using this platform from last 3 months it is too easy to integrate with multiple features and has many applications.
What do you dislike about the product?
There are some drawbacks with this platform like reporting and auditing are limited in customization.
What problems is the product solving and how is that benefiting you?
It helps me to solved problem in user authentication, access to apps etc.
JumpCloud makes managing identity, devices, and access easy—all in one platform.
What do you like best about the product?
I love the fact that JumpCloud is a single pane that centralizes identity, device, and access controls all in one pretty dashboard, vs juggling multiple platforms across HR, IT, and security to get a user onboarded, do SSO and MFA, and even policy enforcement. It’s that ease and straightforwardness of the platform that makes complex operations like provisioning and compliance a walk in the park.
What do you dislike about the product?
The biggest downside for me is that, since JumpCloud does so much, it carries a pretty steep learning curve to get started. Some of the advanced reporting options seem a little limited when I really need to go deep beyond the default templates. Also, the pricing can creep up if you need lots of the premium add-ons, which isn’t always clear from the outset.
What problems is the product solving and how is that benefiting you?
JumpCloud consolidates separate systems for identity, the device, and access that were previously being applied with different SSO, device management, HR connections, and directory tools creating problems and wasting time. JumpCloud makes onboarding easy; compliance checks mean I don’t have to hunt individuals down for an access request or device setup, and everything else just works better than the other options.
Simple, secure, and reliable identity management
What do you like best about the product?
JumpCloud makes it easy to centralize user management and access control across our cloud and on-premise resources. I like that it integrates seamlessly with AWS, Google Workspace, and other platforms we use daily. The interface is intuitive, the policies are easy to configure, and the security features (like MFA and conditional access) give peace of mind. It has reduced the overhead of managing multiple identity systems and improved our overall security posture.
What do you dislike about the product?
Nothing. Everything is very efficient and reliable
What problems is the product solving and how is that benefiting you?
JumpCloud helps us consolidate identity and access management into one platform, replacing the need for multiple directory and authentication tools. It solved the challenge of managing users across different systems (cloud apps, servers, and endpoints) and enforcing consistent security policies. With JumpCloud, onboarding and offboarding employees is much faster, access is controlled centrally, and MFA/SSO reduce risks of credential misuse. This has saved our team a lot of time, improved compliance, and strengthened overall security.
Great software, but lacks support.
What do you like best about the product?
This software is revolutionary and highly beneficial for cybersecurity and zero-trust processes, but it needs more implementation assistance, especially for companies with limited IT teams.
What do you dislike about the product?
needs more implementation assistance, especially for companies with limited IT teams.
What problems is the product solving and how is that benefiting you?
We purchased the software for user security through identity protection and to manage remote devices; however, a major issue was the remote desktop feature on tablets, and that problem could not be resolved.
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