JumpCloud
JumpCloud, Inc.Reviews from AWS customer
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JumpCloud Review: A Complete Solution for User, Device & Asset Management
What do you like best about the product?
JumpCloud is a great all-in-one platform for managing users, devices, applications, and assets in the cloud. It’s especially useful for companies moving away from on-prem Active Directory, handling mixed OS environments, and supporting remote teams. It simplifies automation, security, and administration, but if you need advanced analytics or full Linux MDM support, check the features first. Also, be mindful of pricing for premium add-ons like Platform Prime.
What do you dislike about the product?
Pricing can be high with add-ons, Linux MDM is limited, reporting needs improvement, and there's a slight learning curve for advanced setups.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us centralize user, device, and application management in a single platform, eliminating the need for multiple tools. It simplifies onboarding and offboarding, enforces password policies, ensures security compliance, and provides cloud directory services for seamless identity management. Features like Privileged Access Management (PAM), remote support, Identity and Access Management (IAM), and Single Sign-On (SSO) make managing access more secure and efficient. Overall, it has improved efficiency, security, and IT administration, especially for mixed OS environments and remote teams.
JumpCloud: a useful combination of MDM, identity, and other security tools
What do you like best about the product?
I found JumpCloud during my evaluation of MDM tools – but it is so much more. For a similar cost to other MDMs, it also includes identity features, a password manager, and more. My organization is small but does have a somewhat complex fleet of company-owned and BYOD devices and our implementation is going great so far. The nonprofit discount is also very generous so make sure to ask if you are eligible!
What do you dislike about the product?
As with most enterprise tools, it has taken a bit of time to get up to speed on the implementation but it is going very well now. And of course, many third-party tools upsell for SAML SSO, but that isn't a JumpCloud problem. Finally, the Password Manager would benefit from an easier migration path from other managers like 1Password.
What problems is the product solving and how is that benefiting you?
JumpCloud integrates idP, MDM, as password manager, and more - giving us a powerful tool to significantly increase corporate security.
Review On JumpCloud
What do you like best about the product?
I am using this platform from last 3 months it is too easy to integrate with multiple features and has many applications.
What do you dislike about the product?
There are some drawbacks with this platform like reporting and auditing are limited in customization.
What problems is the product solving and how is that benefiting you?
It helps me to solved problem in user authentication, access to apps etc.
JumpCloud makes managing identity, devices, and access easy—all in one platform.
What do you like best about the product?
I love the fact that JumpCloud is a single pane that centralizes identity, device, and access controls all in one pretty dashboard, vs juggling multiple platforms across HR, IT, and security to get a user onboarded, do SSO and MFA, and even policy enforcement. It’s that ease and straightforwardness of the platform that makes complex operations like provisioning and compliance a walk in the park.
What do you dislike about the product?
The biggest downside for me is that, since JumpCloud does so much, it carries a pretty steep learning curve to get started. Some of the advanced reporting options seem a little limited when I really need to go deep beyond the default templates. Also, the pricing can creep up if you need lots of the premium add-ons, which isn’t always clear from the outset.
What problems is the product solving and how is that benefiting you?
JumpCloud consolidates separate systems for identity, the device, and access that were previously being applied with different SSO, device management, HR connections, and directory tools creating problems and wasting time. JumpCloud makes onboarding easy; compliance checks mean I don’t have to hunt individuals down for an access request or device setup, and everything else just works better than the other options.
Simple, secure, and reliable identity management
What do you like best about the product?
JumpCloud makes it easy to centralize user management and access control across our cloud and on-premise resources. I like that it integrates seamlessly with AWS, Google Workspace, and other platforms we use daily. The interface is intuitive, the policies are easy to configure, and the security features (like MFA and conditional access) give peace of mind. It has reduced the overhead of managing multiple identity systems and improved our overall security posture.
What do you dislike about the product?
Nothing. Everything is very efficient and reliable
What problems is the product solving and how is that benefiting you?
JumpCloud helps us consolidate identity and access management into one platform, replacing the need for multiple directory and authentication tools. It solved the challenge of managing users across different systems (cloud apps, servers, and endpoints) and enforcing consistent security policies. With JumpCloud, onboarding and offboarding employees is much faster, access is controlled centrally, and MFA/SSO reduce risks of credential misuse. This has saved our team a lot of time, improved compliance, and strengthened overall security.
Great software, but lacks support.
What do you like best about the product?
This software is revolutionary and highly beneficial for cybersecurity and zero-trust processes, but it needs more implementation assistance, especially for companies with limited IT teams.
What do you dislike about the product?
needs more implementation assistance, especially for companies with limited IT teams.
What problems is the product solving and how is that benefiting you?
We purchased the software for user security through identity protection and to manage remote devices; however, a major issue was the remote desktop feature on tablets, and that problem could not be resolved.
As a operation manager I find this tool to useful for daily basis, easy to use and friendly also
What do you like best about the product?
It is easy to use on daily basis, software to use .
What do you dislike about the product?
Nothing I have found till now that is considered as dislike
What problems is the product solving and how is that benefiting you?
It help me to identity and management the access
User Management simplified and secured
What do you like best about the product?
It makes it way easy to manage all the logins and softwares in a company, all at one spot.
What do you dislike about the product?
its almost good but the settings for different apps are hard even for the admins.
What problems is the product solving and how is that benefiting you?
JumpCloud lets us manage all our accounts and access devices from one place instead of toggling different place, its also a security layer for the company.
Jumpcloud Service
What do you like best about the product?
Integration Capabilities :-
Seamlessly integrates with popular platforms like Google Workspace, Microsoft 365, Salesforce, and Cisco and more platform where you can update and use the security.
Seamlessly integrates with popular platforms like Google Workspace, Microsoft 365, Salesforce, and Cisco and more platform where you can update and use the security.
What do you dislike about the product?
Not yet so far and there is no way to dislike this product.
What problems is the product solving and how is that benefiting you?
It is like AD and we don't have to build AD in our environment to build and run the business , very easy to use it and all the control will have IT only , there is lot of option you can use and customize the admin roles.
We can provide access as a IT helpdesk as a manager and super admin.
we can control end user profile ,MFA and conditional access.
we can get alert as well if we need any solution and failure status. happy to use it and i am giving the feed back because its genuine app and super fast service and customer support.
We can provide access as a IT helpdesk as a manager and super admin.
we can control end user profile ,MFA and conditional access.
we can get alert as well if we need any solution and failure status. happy to use it and i am giving the feed back because its genuine app and super fast service and customer support.
Jumpcloud review
What do you like best about the product?
I like that jump cloud is able to do patent and has capability to lock computers if needed. I also like that jump cloud works on MacBooks as well as Windows.
What do you dislike about the product?
I don't like that we have to manually migrate laptops into junk cloud. It would be nice if this could be done from the cloud or it could be automated.
What problems is the product solving and how is that benefiting you?
Jumpcloud is providing away for us to control our windows computers since SCCM was outdated
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