JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
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Excellent service by JumpCloud
What do you like best about the product?
Easy software to use thanks to the learning centre that covers all the topics of feature usage in JumpCloud.
What do you dislike about the product?
Need more integrations option, especially with PPM software and sales management platform.
What problems is the product solving and how is that benefiting you?
Centralised user identities give the IT department a breather room with all the updating and deleting of new and former workers.
Maintaining security and expand policy
What do you like best about the product?
Maintaining our system and IT stack access security by adding SSO features to the users.
What do you dislike about the product?
Difficult software for an average user to use and maintain. Need constant training to keep up with all the changes and new features of this platform.
What problems is the product solving and how is that benefiting you?
Our problem before this is with controlling access to the system. We always have unauthorized access to the software and are afraid of any security attack. All of the problems are solved after deploying JumpCloud.
Identity management in simple platform
What do you like best about the product?
Ready-to-use identity and access management help us to manage the identity lifecycle for the onboarding and offboarding of staff. We used to have issues manually deleting former worker information.
What do you dislike about the product?
Helpful and full of features. Nothing from JumpCloud has made me dislike it.
What problems is the product solving and how is that benefiting you?
Jumpcloud solved the issue that we had with our remote worker, that needed to use their own device to access the company database and information. Pairing their devices with the system gives a secure connection.
Easiest method for managing user access
What do you like best about the product?
Manage user access that stored on the cloud directory and integration with Microsoft 365 helps to accelerate the login process.
What do you dislike about the product?
No dislike with JumpCloud. It serves us with excellent tools and great customer support.
What problems is the product solving and how is that benefiting you?
Main problems that JumpClous has solves is with identity management, especially with password reset procedure. We encourage our user to change the password every three month and need to give them a better prosedure to do it easily.
Secure access to application and IT stacks
What do you like best about the product?
Identity management is the best feature when I think of JumpCloud. The SSO is useful when we are employing many IT stacking and can access all the applications using one primary password and username.
What do you dislike about the product?
I have nothing that I dislike about JumpCloud for the time being. All tools are working as intended.
What problems is the product solving and how is that benefiting you?
Pairing devices and identity management work charmingly with JumpCloud. The user group allows fast and easy group policy management and will reflect all the users in that group immediately.
The best solutions for security and compliance
What do you like best about the product?
JumpCloud offers excellent MFA (Multi-Factor Authentication) features that upgrade the security layers for access to the work application. It gives more security since it will ask the user for codes from their mobile phone.
What do you dislike about the product?
Everything works great and is up to our standards. I have no dislike for JumpCloud.
What problems is the product solving and how is that benefiting you?
Enforcing password policy to the users and grouping them for their access tier. The central controller makes it easy to manage since we only need one platform to view and amend the policies.
Fairly smooth implementation with some quirks
What do you like best about the product?
Centralized identity management for our hardware, across multiple operating systems.
What do you dislike about the product?
Setup caused some intermittent issues for some of our MacOS machines, but it seemed to be related to outdated versions of the OS and/or other issues.
What problems is the product solving and how is that benefiting you?
Secure passwords on our laptops, centralized management by IT, remote support opportunities
Unlock the power of Jumpcloud with services and integrations at an affordable price!
What do you like best about the product?
I am in love with Jumpcloud's convenience, affordability, and breadth of services. The setup is easy - it can be set up in any environment with minimal effort while still providing a high level of user protection. The integration with Google Workspaces was also great for us since we use that service a lot, but I appreciate even more their ability to connect computers and machines so users can easily log in. Finally, their pricing model seals the deal; no one on a budget should pass up this offer.
What do you dislike about the product?
If a user is removed from a device, there is no way to log in and add another user without FileVault enabled. Even though this provides long-term security, it can take time to set up, so I wish there were another option available sooner.
What problems is the product solving and how is that benefiting you?
I'm a mobile worker, and JumpCloud saves me time with its quick provisioning of computers and user management. Not only can I set up accounts quickly, but I can also create policies to cover multiple networks in no time.
Easy to start and use
What do you like best about the product?
Overall, JumpCloud is an excellent solution for organizations looking for a reliable, easy-to-use, and comprehensive cloud-based directory service. It provides a high level of security and flexibility, making it an ideal choice for businesses of all sizes. If you are considering JumpCloud for your organization, I recommend giving it a try. Extensive logging needs improvement.
What do you dislike about the product?
Extensive logging needs improvement. Logging is lacking and there are no reporting for logs.
What problems is the product solving and how is that benefiting you?
Radius authentication and team secret/keys.
Fast and easy collaboration with Google Workspace
What do you like best about the product?
Cheap solutions that improve our IT stacking and reduce the overall cost of our IT software budget. Importing identities for our former HR software can be set with one clicking.
What do you dislike about the product?
JumpCloud is helpful. I don't have anything that I dislike this time around.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies identity management so I can use one login details to access all other software and platforms. It reduces the tickets generated by workers asking to reset their passwords.
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