JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
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Leverage the cloud for cost-effective directory services and systems administration
What do you like best about the product?
JumpCloud has been a great asset for us because of the cost-effective cloud directory and IT management it provides. Not only is JumpCloud incredibly easy to deploy, even for small organizations, but its range of policies and security settings allows for extreme customization of the rules set for users and their machines. We especially appreciate having more control when it comes to enforcing encryption on every computer system on our network, as it provides an extra layer of protection that all businesses need these days. Overall, we've discovered JumpCloud to be a perfect fit for our organization's needs.
What do you dislike about the product?
My team and I are not fond of JumpCloud when it comes to remotely running commands or scripts. Windows systems have a 25 percent success rate, and error messages provide no useful information to help troubleshoot. Our need for this particular feature is limited, so we have created workarounds to be able to use it properly under certain circumstances.
What problems is the product solving and how is that benefiting you?
With JumpCloud's local RADIUS solution, I can avoid tedious tasks such as managing certificates, saving me time and effort.
Such an easy User Interface
What do you like best about the product?
i like how intuative and easy to use the jumpcloud platform is i have used this for many of my work sites and i can honestly say its a breeze
What do you dislike about the product?
i would like to suggest a feature in which suggestion can be added as well as feedback to help better transition the software to an even more easy platform
What problems is the product solving and how is that benefiting you?
it somewhat automates the process and enables my team as well as myself easier ,more understandable formats that we use for creating user accounts as well as account management
Perfect for stacking IT solutions
What do you like best about the product?
Everything is helpful with JumpCloud. I am really satisfied with the level of professionalism that JumpCloud's support team is helping us set up the platform and integrate it with our current IT solution.
What do you dislike about the product?
It has issues with password synchronizing with our other password management software before this. After a few update and tweak, all the problem is fully fixed.
What problems is the product solving and how is that benefiting you?
Processing a new identity and password privilege for new staff was to be a problem for us. We need to set up a new credential for every software, which takes time to accomplish. Using JumpCLoud's SSO tools, all we need is to set up one identity that can be used to access all other software.
Much easier software for me to handle
What do you like best about the product?
Modern and feature-rich Active Directory makes management much more easy to handle and has effective tools. Migrating our previous settings for password policies and user identity to the software is smooth.
What do you dislike about the product?
The learning curve is steep, and many new tools must be studied and learned. After two weeks, the platform is ready to operate and fully utilized.
What problems is the product solving and how is that benefiting you?
Unifying all our password management software and cramped it to only use this platform. I manage to standardize the policy that can apply to all user groups or particular access users. No more juggling between the different software anymore.
Reducing IT stack costing with JumpCloud
What do you like best about the product?
We managed to reduce all the IT stacking software that we use and use this platform as the centralized unit. All the tools that we need, like a password manager and HR directory, are available here.
What do you dislike about the product?
Good features and tools that are very helpful are the main reason why we have no issues with this platform.
What problems is the product solving and how is that benefiting you?
We use JumpCloud to solve our IT problems like ID and device management. The fact that everything is offered on the same platform reduces our IT stack costs and makes better software handling.
Efficient Single sign on platform
What do you like best about the product?
Jumpcloud securely manages and connects employee identities to the IT resources we need. Helps with 'Single Sign On' where users can sign in to multiple resources with single passcode generated by Jumpcloud. Mac, Windows and Linux hosts in some specific sub-group.
What do you dislike about the product?
Users can experience service issues sometimes because of Downtime from the Jumpcloud end, which affects the business. There is also a concern about high prices in organisations.
What problems is the product solving and how is that benefiting you?
We integrated multiple applications with our organisation, and Jumpcloud helps us log in with Single Sign-on so that no password issues occur and we can log in securely and fast.
Automate administrative processes with JumpCloud
What do you like best about the product?
After careful consideration, we chose JumpCloud as the best single sign-on service because of its easy-to-use and unified approach. The amazing SaaS offering allows us to effortlessly manage our server users, patches, configuration security and compliance, while assigning roles and permissions to specific servers. In addition, we are able to monitor packages in use across applications with critical patching solutions that generate access reports along with activity logs related to attacks or configurations - giving us a powerful yet flexible way to maintain control over network operations!
What do you dislike about the product?
I don't like that some features in JumpCloud are inconsistent or non-existent. Because of the limited user base, it can also be difficult, if not impossible, to find help on the forums. Usually, I end up scrolling through JumpCloud ads that are vaguely related to my original search terms without actually finding an answer.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies my single sign-on (SSO) process without requiring expensive and time-consuming setup.
so great easy to use interface
What do you like best about the product?
the simplicity in the UI makes it really easy to administrate
What do you dislike about the product?
on the users end when working on issue it can be difficult to interpret there issues
What problems is the product solving and how is that benefiting you?
The single sign on
Leading software for active directory identity management
What do you like best about the product?
One user can establish one identity that can be used throughout all the applications that our business use without having to worry about different usernames and passwords.
What do you dislike about the product?
The prices could be on the higher end for a larger organisation that employs hundreds of workers.
What problems is the product solving and how is that benefiting you?
The primary tool that JumpCloud has benefited us is the IT stack. The centralised security and identity allow a simpler organization operation.
Best Two factor Authentication tool
What do you like best about the product?
Using JumpCloud as Multifactor Authentication (MFA) at my organization, I usually log in to applications I use as it is a more secure and reliable source, and it gives randomly generated code that lasts for only a few seconds.
What do you dislike about the product?
I don't have anything to dislike in JumpCloud; I will use JumpCloud to access any application that belongs to my organization, making it more secure, which is the primary and foremost thing to consider.
What problems is the product solving and how is that benefiting you?
At my Organization, they've purchased subscriptions to the JumpCloud in bulk so that it can have so many features, not only MFA, but I am using only it as a Single Sign On tool.
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