JumpCloud
JumpCloud, Inc.External reviews
3,764 reviews
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Perfect service for managing IT stacking access
What do you like best about the product?
Making the platform the primary password and access management for all applications and IT stacking. One primary key or user identity can be used to let the user log on to multiple software.
What do you dislike about the product?
I have nothing that makes me dislike JumpCloud. The support team is fantastic, and the features are helping us.
What problems is the product solving and how is that benefiting you?
Adding many users' devices simultaneously on the systems saves processing time. Securing the device's connection to the internal server and ensuring all the identities are checked before permitting the link.
Honest review of JumpCloud
What do you like best about the product?
Excellent options and tools were available to improve IT security and access management. The MFA is one of the best options to add extra security mode to our user login process.
What do you dislike about the product?
I have no dislike for the JumpCloud tool and feature. It has worked amazingly and only needs minimal supervision.
What problems is the product solving and how is that benefiting you?
It has solved issues that we had with access management. I solved it by groping the user on their access privileged and making it easy and quick to change the group password policies.
it easy to understand the basics and it is user friendly
What do you like best about the product?
1. the dashboard is easy to read and communicate the necessary information
2. providing jumpcloud agent that covers the current operating systems
3. the easibilty in setting up devices
2. providing jumpcloud agent that covers the current operating systems
3. the easibilty in setting up devices
What do you dislike about the product?
1. it make take a while when installing the jumpcloud agent on the devices if you dont have good internet connection
What problems is the product solving and how is that benefiting you?
1. its easy to understand and it is not complicated to use to achieve the basic purposes
2. contacting the support of jumpcloud are very efficient
2. contacting the support of jumpcloud are very efficient
Fantastic tools and service
What do you like best about the product?
Feature-rich software that has all the IT tools that we need to secure our access password. Distributing users' access codes and identities on the Active Directory is easy.
What do you dislike about the product?
Almost everything is helpful with JumpCloud features, and I have no dislike for this software.
What problems is the product solving and how is that benefiting you?
Modern solutions to solve with user access passwords and identities. In-house access management can be set up and managed by our IT personnel, reducing the overall cost.
Solid solutions for our IT management
What do you like best about the product?
Stability and flexibility are the best with JumpCloud. Even with many different operating systems integrated with the system, it keeps the stability and does not crash the system.
What do you dislike about the product?
Reliable and always able to support users' requirements and requests. Nothing to dislike about JumpCloud.
What problems is the product solving and how is that benefiting you?
So many problems have been solved by JumpCloud, especially with the IT stacking password and unifying it to use one identity access. SSO tools allow quick access to all the applications.
Syncing all application and software password into one management
What do you like best about the product?
Integration with many applications like Google Workspace and Microsoft Active Directory to use one central controller to manage password management and access gives us a technological advantage.
What do you dislike about the product?
No downsides in my experience with JumpCloud. The development team quickly manages all issues and bugs.
What problems is the product solving and how is that benefiting you?
Enforcing password policies throughout all the applications is possible with fewer steps and operations. All workers are assigned one identity that lets them access all the applications more accessible.
Good MDM fuctionalities with easy dashboard design
What do you like best about the product?
The MDM features work perfectly with our system, and we are able to add different types of devices OSes and create a safelist of devices. Password unified can allow worker access instantly to many applications.
What do you dislike about the product?
I have no dislike or complaints about JumpCloud. It is an inexpensive solution to our IT problems.
What problems is the product solving and how is that benefiting you?
Assigning workers into its group of privileged access gives us a quick password policy exchange or enforcer. Worker with mobile device access is possible with strict access authentication device registration to prevent any issue with the integration.
Easy users onboarding with a powerful tools
What do you like best about the product?
Easy workflow to set up new identities for our latest worker. One-click action can give the user all access to the application and software that they need for the system.
What do you dislike about the product?
No dislike that I have with JumpCloud. Our organization is happy with the experience and customer support of this platform.
What problems is the product solving and how is that benefiting you?
Adding a new device to be able to access the system. It allows every operating system and can connect with MacOS flawlessly, which not many applications can successfully do with the restriction that Apple has imposed on their system.
Simple solutions that work on various platforms
What do you like best about the product?
Managing access privileges and using the exact login details for several other IT stacking make JumpCloud one of our most valuable platforms. It solves the problem of unauthorized access.
What do you dislike about the product?
I have no dislike for JumpCloud's perfect platform. All the tools have performed perfectly for our needs.
What problems is the product solving and how is that benefiting you?
Controlling workers' identities and grouping them into different teams make the password management process quick to edit and manage. Device pairing using the MDM modules is easy to use.
Impressive on how easy is to control device access
What do you like best about the product?
Registering for new device access on MacOS, Windows, or Android devices is not an issue with JumpCloud. Certified devices can log in to the server access easily, and no need for extra authentication is needed.
What do you dislike about the product?
Everyone in our organization is quite happy with the changes by JumpCloud, and no one is disliking anything.
What problems is the product solving and how is that benefiting you?
Privileged access management gives the user's identity quick access to the application since the program will remember the devices and the user's login details. It saves time and makes the access process shorter but with better security.
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