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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,923 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ramesh P.

Best Solutions for all you business needs like MDM, SSO, Onboarding, Policies etc.

  • August 18, 2023
  • Review provided by G2

What do you like best about the product?
Best part is that this will support in all platform Win, MAC, Linux. SSO, MDM and Policies is best for organization.
What do you dislike about the product?
MDM profile after installing in client machine is showing managed by Jumpcloud but its should be company name.
What problems is the product solving and how is that benefiting you?
MDM and Device Management which support in all platform like WIN, MAC and Linux OS.


    Computer Software

JumpCloud was our unified gateway to a multitude of apps

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
Streamlined, convenient, easy login process
What do you dislike about the product?
The tile format of apps resulted in a somewhat clunky interface
What problems is the product solving and how is that benefiting you?
JumpCloud was great at being my one-stop shop to access most of the apps that I use on a daily basis.


    Sam W.

Helps make security easier.

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
It provides nice protection and makes password changes easy.
What do you dislike about the product?
Sometimes it's glitchy so it can mess things up.
What problems is the product solving and how is that benefiting you?
It really helps with reminding password changing and can easily make password changing easy since changing it once in jumpcloud changes everything. Makes sure everything is the same.


    Steven K.

Jumpcloud just works

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
It gives me the information and power to administrate my network and users without having to fight the application simultaneously. The new features also significantly improve workflow, and I look forward to their implementation.
What do you dislike about the product?
At this point, I don't have anything that currently stands out as being frustrating with the application; at times, the performance isn't always what I'd like, but it's nothing debilitating.
What problems is the product solving and how is that benefiting you?
Jumpcloud is helping me administrate my users and keep track of my assets. It also assists me with MDM and my macOS devices which can be harder to administrate.


    Jason C.

Simple way to get alot done

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Quick, secure, efficient and easy to scale.
What do you dislike about the product?
No complaints as of today, the functionality works as intended.
What problems is the product solving and how is that benefiting you?
Simply repository for all necessary credentialing. This is helpful.


    Patrick G.

Use the cloud for efficient directory services and systems administration

  • July 29, 2023
  • Review provided by G2

What do you like best about the product?
We are extremely pleased with the cost-saving solutions that JumpCloud offers. Its ease of use is perfect for small businesses, while its powerful policy and security settings make it an ideal solution for larger organisations. What we particularly like about JumpCloud is its ability to mandate encryption on our connected devices, giving us a much-needed extra layer of protection that increases security and peace of mind in today's digital world. All in all, it was clear to us early on that JumpCloud could effectively meet all of our organisation's requirements.
What do you dislike about the product?
I do not like that the JumpCloud interface has a limited ability to observe how policies interact. A study of user and device setups, as well as easy-to-follow instructions with visuals demonstrating the sequence of events leading up to an account being suspended, would have been very helpful as I set everything up. Comprehensive explanations would also make for a smoother user experience overall.
What problems is the product solving and how is that benefiting you?
As a user, Jumpcloud helps protect my identity by enforcing password policies that secure all of my accounts in the same way.


    Stephen A. M.

All in one IT solution with SSO

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
I love how I have one tool for managing my PC, Mac, and Linux machines and SSO as well. We not only use it with our online websystems but it also manages our computer and wifi passwords.
What do you dislike about the product?
Reports could be built out a little better but honestly the API is great so we have built some custom reports ourselves.
What problems is the product solving and how is that benefiting you?
Making our lives easier for managment of Endpoints, Inventory, system policies, and user login managment. This saves us hundreds of hours a month onboarding/offboarding people and people like having one account!


    Abiola Promise F.

Directory services in the cloud

  • July 22, 2023
  • Review provided by G2

What do you like best about the product?
I am in awe of how Jumpcloud has enabled us to take our software and security practices to the next level. The onboarding process was understandably daunting, but we have now reaped the rewards. With this innovative platform at our fingertips, data protection is a priority for us - something that didn't exist before. It provides great insight into where digital trails are hidden, making it easy to protect actionable information both locally and remotely. This is particularly important when dealing with confidential legal documents, as a law firm like ours does, so Jumpcloud is now an invaluable asset to our organisation.
What do you dislike about the product?
I do not appreciate the lack of customisation available in Jumpcloud for generating reports and visualisations. As it does not come with built-in tools, you have to use its API, which can be overwhelming for those without programming experience. In addition, the output log format is very difficult to understand, as it requires a great deal of processing before the data can be accurately interpreted.
What problems is the product solving and how is that benefiting you?
As a user, Jumpcloud simplifies identity and policy management across my entire IT environment. Not only does it reduce the burden of managing multiple passwords for different services, but it also gives me more control over securing encryption keys and setting lockout limits.


    D A.

An efficient and secure solution for your business

  • July 21, 2023
  • Review provided by G2

What do you like best about the product?
Jumpclod makes it easy to remotely configure and manage computer security settings effortlessly. I appreciate the addition of Apple's Mobile Device Management (MDM) control, which further simplifies administration. PC management has been greatly improved and new features have been added, making user account maintenance such as adding users, resetting passwords or granting software access a breeze! The ability to set up users in other applications is particularly helpful during my onboarding process, as it greatly streamlines this activity.
What do you dislike about the product?
I don't like that the mobile admin console doesn't have its own application yet. The interface can be difficult to work with on my iPhone, as web pages and icons are often cropped or too small for comfortable use. I'm hoping that JAMF will continue to expand its feature set by adding automated reporting, increased software hosting capacity and easier OS upgrades through its MDM programme.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of continuing to use an outdated server rather than upgrading it, while also migrating data to the cloud.


    Computer Software

Very easy to setup and there API support and API document is amazing.

  • July 18, 2023
  • Review provided by G2

What do you like best about the product?
API documentation and API seamless support.
What do you dislike about the product?
as of now i am happy with what jumpcloud supports
What problems is the product solving and how is that benefiting you?
Single sign on to multiple providers like - AWS, Azure, JIRA has helped our ourganization to awaid using multiple identities thus reducing user demm process.