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Highly Recommend JumpCloud
What do you like best about the product?
JumpCloud makes it easy for IT Admins to manage users and devices while maintaining access to applications.
What do you dislike about the product?
the MDM features are lacking for computers and it would be nice with more linux integrations
What problems is the product solving and how is that benefiting you?
Solving user/device management and streamlining device security with user assignments.
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Modern Directory in the Cloud
What do you like best about the product?
The interface and functionality combine to provide a strong administrator experience.
What do you dislike about the product?
The admin portal will occasionally crash at login, requiring me to close the window and reauthenticate.
What problems is the product solving and how is that benefiting you?
Integration with our Data Center's Active Directory and Office365. Leveraging AD and security groups defined therein, for managing access rights in the Data Center via Pulse VPN.
Great Product
What do you like best about the product?
I'm still evaluating the software and I like it, so far. It's intuitive and there are a lot of features.
What do you dislike about the product?
I haven't found anything that I dislike about the application; however, I wish the video tutorials were updated.
What problems is the product solving and how is that benefiting you?
I'm using it to create a cloud-based network and I've used it to teach students how to use it and leverage the benefits. I like the security features.
Recommendations to others considering the product:
It is worth trying.
Have already recommended and configured JumpCloud for several customers
What do you like best about the product?
Cross-platform
Uses native local system accounts, so even if JC is removed later the accounts continue to work
Centralized control of mobile laptops
Documentation is very complete
Uses native local system accounts, so even if JC is removed later the accounts continue to work
Centralized control of mobile laptops
Documentation is very complete
What do you dislike about the product?
Can get expensive if you add all the options
What problems is the product solving and how is that benefiting you?
JumpCloud is well suited to the small/micro business, where existing directory services are rarely found. It integrates network, computer and email access into one sign-on. Users can reset their own passwords, saving admin time.
Easy to use and very good website. controlling all my users
What do you like best about the product?
controlling the users with few clicks. easy to give access and disable access.
explicitly for mac users. easy to use no much requirement. very save easy troubleshoots.make my job more efficient.The ability to create users in other applications makes my onboarding process much smoother and easier.
User security is very scalable, and it is feature-rich. I like that I can integrate it with computers and machines for simplified login.It's supports mac and wind. good view website. Running the software thru command which make it easy for the it.
explicitly for mac users. easy to use no much requirement. very save easy troubleshoots.make my job more efficient.The ability to create users in other applications makes my onboarding process much smoother and easier.
User security is very scalable, and it is feature-rich. I like that I can integrate it with computers and machines for simplified login.It's supports mac and wind. good view website. Running the software thru command which make it easy for the it.
What do you dislike about the product?
not much, but sometimes take much time to open the web-browser.There is some solution that are not supported by JumpCloud. It work well as both are synchronized.hey didn't provide the best support to help solve this .We would love to see this feature introduced - support did tell me it's on the way.improve the support. getting more involved with the admin. when user block him self its supposed there away to let the admin reset his password
What problems is the product solving and how is that benefiting you?
users passwords. SSO, group users, VPN. the benefit you are managing everything in one web.
User locked out. missing group. invete new people and revoke access for the termination.Small companies who need a access server for their computer and services but don’t have the money for a on premise Acrive DIrectory Services with Domain controller.machine locked out with no reason some time. benefit it maageing all my user easily and give them so access easily in some clicks.
User locked out. missing group. invete new people and revoke access for the termination.Small companies who need a access server for their computer and services but don’t have the money for a on premise Acrive DIrectory Services with Domain controller.machine locked out with no reason some time. benefit it maageing all my user easily and give them so access easily in some clicks.
Recommendations to others considering the product:
Make easy support. phone 24\7 support. add future to unlock user account when he forgets to change his/her password. Keep followup with the client.Small companies who need a access server for their computer and services but don’t have the money for a on premise Acrive DIrectory Services with Domain controller. It’s great alternative with great features including remote commands.
Best Directory Service We Have Found
What do you like best about the product?
We found Jumpcloud while looking for a solution for a cloud based Radius server to implement Enterprise authentication for our staff wireless network. Little did I realize at first just how powerful and cost-effective a tool I had located.
Jumpcloud is very easy to use and makes a great replacement for Microsoft Active Directory, especially when needing to add MacOS based systems to the Directory. It works with our Office365 directory to keep everything in sync, which is very helpful.
Setup is easy on both Mac and Windows PCs. Management is easy, also, and the web interface is very intuitive. The new MDM features work well. The provided tool to migrate from MS AD works easily on Windows 10 machines. Users have easy access to manage their own passwords, so that removes a load of work off of IT.
Their online support is great. They have excellent documentation for every feature I have implemented or problem I have had.
Jumpcloud is a system that just works without much fuss, ad for an IT department of 1, that's exactly what I need.
Jumpcloud is very easy to use and makes a great replacement for Microsoft Active Directory, especially when needing to add MacOS based systems to the Directory. It works with our Office365 directory to keep everything in sync, which is very helpful.
Setup is easy on both Mac and Windows PCs. Management is easy, also, and the web interface is very intuitive. The new MDM features work well. The provided tool to migrate from MS AD works easily on Windows 10 machines. Users have easy access to manage their own passwords, so that removes a load of work off of IT.
Their online support is great. They have excellent documentation for every feature I have implemented or problem I have had.
Jumpcloud is a system that just works without much fuss, ad for an IT department of 1, that's exactly what I need.
What do you dislike about the product?
The MDM service is new, so there aren't a lot of features like more fully featured MDM solutions.
There is't yet support for Windows machines on the MDM, so some of the deep management features aren't there yet. Application installation is an option though.
There is't yet support for Windows machines on the MDM, so some of the deep management features aren't there yet. Application installation is an option though.
What problems is the product solving and how is that benefiting you?
We have an easy to implement Directory service hat works cross platform on both Windows and Mac (also Linux, but we don't use that OS). We can manage all users in via a single pane of glass, so I don't have to be on campus to fix issues. Users can now reset their own passwords whenever they want (or I want them to).
One of the BEST options available
What do you like best about the product?
I like SSO integrations and device policies.
What do you dislike about the product?
I honestly can't think of anything that I dislike so far.
What problems is the product solving and how is that benefiting you?
Ease of user management on devices and the ability to tie user logins with just about anything is great!
Great Product! Just be Ready to Spend Time Setting Up & Learning the Many Features
What do you like best about the product?
The clean-looking design and intuitive user interface. Also, the support staff are very helpful.
Also very interested in the feature of using MFA for logging into our Macs.,
Also very interested in the feature of using MFA for logging into our Macs.,
What do you dislike about the product?
As a business owner with very limited experience in IT, fulfilling this need while keeping costs to a minimum because resources are more limited in a small business like ours quickly becomes challenging and, at times, incredibly frustrating. JumpCloud was appealing and valuable due to the lower prices, which offered the greatest value out of the alternatives we ear considering. The ability to manage users as well as manage mac devices is a major selling point for me.
It would be great to have even more MDM functionality, especially for Mac and mobile devices.
It would be great to have even more MDM functionality, especially for Mac and mobile devices.
What problems is the product solving and how is that benefiting you?
I use many different native and cloud apps across multiple devices and operating systems, though Apple macOS/iOS is the primary environment used on a daily basis. In addition to improving our overall levels of cybersecurity and maintaining safe data practices that are absolutely essential due to the nature of the industry we operate within, I am also seeking to improve operational efficiencies and the end-user's ease of use in accessing all of these tools, files, data sources, etc.
Recommendations to others considering the product:
Be prepared and ready to spend a hefty amount of time setting it up and learning the product.
Cloud policy enforcement that works
What do you like best about the product?
You can actually try out JumpCloud. Most alleged competitors put sales engineers in the way of you and your solution. Free trial is an unencumbered way to explore JumpCloud and see which problems it solves for you and how.
What do you dislike about the product?
If I had to find something to dislike, there is nothing specific. I would have to say "it could be cheaper" only because it can always be cheaper. To be fair, I believe it's a great value.
What problems is the product solving and how is that benefiting you?
Benefits are controls for heterogeneous endpoints. Our one-off macos units can be managed better than native tools.
Domain control without the domain headaches
What do you like best about the product?
The policy and hardening of workstations
What do you dislike about the product?
Time is missing for pushing applications
What problems is the product solving and how is that benefiting you?
This fits a gap for our clients that have moved from local domain to cloud technologies to secure and harden user workstations and laptops. We can deploy new user hardware with packaged policies and hardening just like we would on a local domain. This allows us to secure our client environments and have less of the wild west for users to have free reign of security, applications, changing admin settings. Most important over all is manageability and security of our client's resources.
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