JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
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JumpCloud for Business
What do you like best about the product?
JumpCloud is great for managing Linux and MacOS workstations alongside Windows in a corporate environment. Device management is seamless and one change affects all devices.
What do you dislike about the product?
JumpCloud is not as feature-rich as other directory solutions such as Active Directory. Although it has benefits over the alternative, it lags behind in other areas. The technology is still in development and has time to catch up, however.
What problems is the product solving and how is that benefiting you?
JumpCloud allows us to use Mac devices in the same environment as Windows devices without compromising on security and company protocols. We can manage Mac devices on a greater scale than before.
JumpCloud has helped a lot!
What do you like best about the product?
The UI is very user friendly and easy to use. Always evolving technology.
What do you dislike about the product?
Have not found anything I dislike so far besides the reporting features.
What problems is the product solving and how is that benefiting you?
Access to users laptops, MDM/ ABM control over assets.
Uptime on laptops is also important to us.
Uptime on laptops is also important to us.
Works great and has amazing customer support
What do you like best about the product?
I like how easy it is to set up a Cloud Directory and how easy it is to set up an Apple MDM. I also like the Password Manager, and the Customer Support is incredible. It's also important to note that the tutorials and documentation teaching you how to use JumpCloud are very good.
What do you dislike about the product?
The Password Manager has limited sorting capabilities.
What problems is the product solving and how is that benefiting you?
Managing both Windows and Mac devices, and it supports Linux as well should we need it later on. We also the Password Manager.
Great Password Manager, but....
What do you like best about the product?
JumpCloud is a very safe, effective password manager. The entire suite of products seems like an excellent, valuable investment for any business, and the team behind it is very resourceful, kind, and accessible.
What do you dislike about the product?
They're a bit spammy and are a bit too keen to touch base upon the initial engagement. The experience was a bit damaging to me, personally, but someone who needs the handholding may appreciate it a lot more.
What problems is the product solving and how is that benefiting you?
They're excellent for secure password management. I really like how safe and effective the product made me feel in comparison to other password managers in the past.
Very promising
What do you like best about the product?
Lots of tools to help device management and control to ensure minimal downtime. As weird as it sounds, its great to have a trial period unlike bigger names.
What do you dislike about the product?
Still a young company and has room for feature improvements but im sure it will come.
What problems is the product solving and how is that benefiting you?
It allows us to maintain a standard on deployment and manage our systems accordingly.
Excellent Product - Simple to Use good features
What do you like best about the product?
Easy to use, can trial and it is very scalable and allows you to be able to add MFA, consolidate alot of your applications and features into 1 central location.
What do you dislike about the product?
the Cost. The pricing is more than I expected and you still require to play the application fees that are hosted on the Jumpcloud. Although it brokers the connections, this still adds up especially at the MSP level.
What problems is the product solving and how is that benefiting you?
Remote Support, centralized management, MFA and policy control. Device control and asset management and in addition to centralizing all our toolsets into one area.
Nothing Else Like It!
What do you like best about the product?
It is very user friendly for the tech! All other software of this nature that I've tested is too complicated and basically needs an IT department independently.
What do you dislike about the product?
Nothing so far. It is very user friendly and straight forward with great tutorials on how to use the software. I'm sure I will find ways that it can be approved but that is normal.
What problems is the product solving and how is that benefiting you?
Device management was the main problem and JumpCloud has come in to save the day 100% with that issue. We can offer remote support now as well. Highly recommend.
Exciting product
What do you like best about the product?
Jumpcloud makes it effortless to handle user and software management, as all data is consolidated into a single location. Adding or removing user access is a simple and uncomplicated process.
What do you dislike about the product?
It would be convenient if the admin login could be accessed from the same location as the regular user login. Additionally, it seems unnecessary to have a distinct email for the admin user, which can be confusing and require additional time to switch between accounts.
What problems is the product solving and how is that benefiting you?
Being able to access a tool that enables granting access to various other tools is incredibly beneficial. Furthermore, the ability to block a lost or stolen laptop and prevent unauthorized access to vital company information is truly remarkable.
Nice Tool. It helped us accomplish endpoint MFA quickly and with minimal effort.
What do you like best about the product?
We needed Jumpcloud for endpoint MFA and it provided in an easy and quick way with the added benefit of MDM
What do you dislike about the product?
Depending on your skill level, it can seem a little obtuse initially but anyone experienced with system admin tools so pick it up quickly
What problems is the product solving and how is that benefiting you?
We needed MFA on endpoints to meet insurance requirements. Jumpcloud was one of the only platforms that we demoed that we didn't experience issues with and still haven't.
Jumpcloud made my life easier
What do you like best about the product?
As it is a user administration tool in the cloud, it greatly speeds up our day-to-day activities in integrating new users hired into the JumpCloud system, with the entire configuration being able to be done there in about 5 or 10 minutes. You then attach a machine to the created user, and all the configuration can be done within the portal to suit the specific sector it will work in.
What do you dislike about the product?
As an administrator of a large number of users, I sometimes doubt whether or not the platform can do a specific action, and sometimes, I do not have a direct channel or particular support for my company directly from JumpCloud to take away this pain
What problems is the product solving and how is that benefiting you?
We mainly use JumpCloud as an SSO and access management tool, which serves us very well. It tends to make our lives and work dynamic, increasing our productivity by making end-user service complete faster.
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