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JumpCloud

JumpCloud, Inc. | 1

Reviews from AWS Marketplace

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External reviews

2,439 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Great cloud directory

  • February 19, 2021
  • Review verified by G2

What do you like best about the product?
Jumpcloud is really well suited for could era authentication protocols, so SSO can be implemented easily.
Also its really easy to use, and I was able to do very quickly what I wanted to do. A true timesaver
What do you dislike about the product?
I didn't see nothing that dislike, Jumpcould just works well
What problems is the product solving and how is that benefiting you?
Used for Single sign on implementation, and testing platform for application validation. Jumpcloud helped me to validate my lab with attribute distribution.


    Justin P.

Awesome security! Easy to use

  • February 19, 2021
  • Review verified by G2

What do you like best about the product?
Easy to use, quick to setup and first 10 users are free
What do you dislike about the product?
Some security steps tend to be a tad difficult at times. But their customer service more than makes up for it.
What problems is the product solving and how is that benefiting you?
SSO is the biggest problem fixed!


    Nick W.

JumpCloud is the solution I needed for a hard to solve problem

  • February 19, 2021
  • Review verified by G2

What do you like best about the product?
The ability to remotely manage Windows devices is the key factor to me. Untill JumpCloud, solutions have either been complicated, expensive or both. JumpCloud is neither.
What do you dislike about the product?
My main dislike is the lack of support for Android devices.
What problems is the product solving and how is that benefiting you?
I have successfully been able to safeguard our remote Windows devices again loss and theft by the ability to remotely lock and shutdown.
Recommendations to others considering the product:
I would recommend this product to anyone interested in cloud directory, independence from active directory, and ease of use.


    Information Services

JumpCloud onnects everything you need so fast.

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
Using Jumpcloud is very helpful since it makes us to manage all the DB and data analysis tools such as HUE and DataGrip. These are not only very convenient but also very efficient.
What do you dislike about the product?
It could be a bit confusing when you sign up but if your company has registered you then every process will be super fast. Keep remembering your username and password ;)
What problems is the product solving and how is that benefiting you?
What I am dealing with is merging the data you need from the multiple schema and extract the exact data you need. JumpCloud connects everything so it definitely makes things easier.


    Tony S.

Macs and PCs on the same tool. Cross platform delight.

  • February 19, 2021
  • Review verified by G2

What do you like best about the product?
The ability to have both my macs and pcs on the same tool - I can see what devices each person has, and secure the devices if needed.
What do you dislike about the product?
The new abilities to push windows applications make me jealous for my macs. I hope the ability to remotely install software on Macs will be coming soon (11.1 breaks most of the scripting I used to be able to do.)
What problems is the product solving and how is that benefiting you?
A comprehensive list of the equipment we own, and being able to secure those devices.
Recommendations to others considering the product:
take advantage of the free period/ 10 users.


    Non-Profit Organization Management

Finally, AD-like without MS

  • February 19, 2021
  • Review provided by G2

What do you like best about the product?
A complete SaaS offering with a free of charge introduction
What do you dislike about the product?
UI/UX took a little while to get used to coming from AD. After a while, you get used
What problems is the product solving and how is that benefiting you?
Provide authentication and user management for my small cooperative


    Keith R.

Infrastructure-less Active Directory

  • February 19, 2021
  • Review verified by G2

What do you like best about the product?
We don't need to maintain any servers or software other than installing the JumpCloud client on our Windows, Mac, and Linux machines. This makes deploying user access very easy.
What do you dislike about the product?
JumpCloud has a lot of features and is starting to compete with some other vendors we use in the computer management space. Might have to jump all in with JumpCloud at some point.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us solve user account creation and access issues. Single Sign-on/LDAP for internal and external apps. We have dabbled with RADIUS, but haven't implemented yet. Love how easy it is to bring on new users with our company or remove access when it is no longer needed.
Recommendations to others considering the product:
Look at working with your third party vendor to get better than list price.


    Nate C.

Easy for users, simply to administrate, makes authentication easier

  • February 19, 2021
  • Review verified by G2

What do you like best about the product?
We don't need an Active Directory to turn user accounts into universal accounts. The web administration makes it easy to set up users, systems, and privileges.
What do you dislike about the product?
We are at the mercy of a web connection on a system that is remote and old. There is no good way to have someone log into an older system on a new wifi network. But, not sure there is anything Jumpcloud can do about that weird use case.
What problems is the product solving and how is that benefiting you?
Easily enroll new systems of various OS's into a centralized administration system.
We save money and time.


    Information Technology and Services

Good tool to start with for a growing organisation

  • February 19, 2021
  • Review verified by G2

What do you like best about the product?
- Jumpcloud is very simple to use.
- It supports Mac, Linux, and Windows. Great for a company that is looking to use it across the company on many computers.
- Centralised management helps in making sure that you have total control over what is running and whatnot.
What do you dislike about the product?
- Interface can sometimes be slow and unresponsive

Nothing besides that. It is easy to use and effective.
What problems is the product solving and how is that benefiting you?
Centralized policy management for the laptops was a big hassle and Jumpcloud helped in solving that not only for Macs but also for Windows and Linux all from one single console which was a big win for us.
Recommendations to others considering the product:
- Really good when you are starting up and need to meet compliance requirements.
- When you have a small team and tons of things to manage, this will be the right tool to start with and you can always expand to include more no. of your users.
- Do check the price before rolling it out to everyone, it might come as a shock at some point of time
- Buy only the features you plan to use. They have a lot of features which you might never plan to use.

Recommended for all companies which are planning to start centralised management and who are looking for quick compliance.


    Yves P.

LDAP as a service

  • February 19, 2021
  • Review verified by G2

What do you like best about the product?
Fast and easy setup. We have been ready to go in minutes.
Jumpcloud is just a service we consume, without the hassle to own it.
What do you dislike about the product?
There is nothing we really dislike, but we are just using LDAP, wich is one targeted feature among a rich offering, so maybe what we do with JumpCloud is not representative of what usually other users do, and we never had the opportunity to find any downside..
What problems is the product solving and how is that benefiting you?
Due to a software limitation, we had no other option than LDAP to authenticate external users and we were looking at something super easy to implement.
Since it is cloud based, we saved the time to setup a proper environment for Identity Management. In the context we have been working, alternative would have been to setup a Microsoft Active Directory that would have required a dedicated VM, and then to link it to Oracle Cloud Identity Management. This is a way we explored and we found out that not only the one time cost for implementation was important with a tricky setup, but there was also the running cost of one additional VM for hosting the Active Directory.
Finally, with JumpCloud, we save implementation time and recurring cost. It simply works.
New users are setup in minutes, they are self-sufficient for managing for reseting their password, we never had to spend even one minute to support them.
Recommendations to others considering the product:
Don't hesitate to leverage on the JumpCloud Free offering which allows you to test drive all functionnalities for a small number of users. This is what we did for our POC. Next step for us was to move to a paid accound and we were ready to go.