JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
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External reviews are not included in the AWS star rating for the product.
JumpCloud save us a ton of time
What do you like best about the product?
Easy to use. Excellent and well-documented tutorials.
What do you dislike about the product?
You need to have most of the apps you want to integrate pro or business plans like slack, and GitLab...
What problems is the product solving and how is that benefiting you?
Easy way to SSO and identity manager.
Simple effective MDM and mobile user mgmt
What do you like best about the product?
The interface is extremely intuitive, and installation on individual machines is not complicated.
What do you dislike about the product?
Setting up MDM policies was a little tricky at first
What problems is the product solving and how is that benefiting you?
It enables us to shut down users and devices remotely.
A good concept with too few features
What do you like best about the product?
The synchronisation with our IdP was easy and integrating our RAS worked seamlessly. The pricing of JumpCloud is in comparison to their competitors quite affordable.
What do you dislike about the product?
The LDAP-as-a-Service didn't work and after chatting 30 minutes with a support agent there still wasn't a solution. In addition, the customisation and branding options are very limited.
What problems is the product solving and how is that benefiting you?
JumpCloud would have helped us managing internal and external users and their access to internal services. Furthermore it would have extended the configuration possibilities in comparison to Google Workspace.
Simple User Access Management
What do you like best about the product?
Managing user access across different platforms and resources can be a headache, but JumpCloud has made it incredibly easy. With its centralized directory service, I've been able to manage user access from a single platform, without needing to switch between different tools.
What do you dislike about the product?
Two separate login pages for admin and user
What problems is the product solving and how is that benefiting you?
Deploying new servers and remembering to add the correct users is a pain. Also when we hire a new employee, making sure they have the access they need.
Tool Very complete and needed for every IT admin
What do you like best about the product?
single cloud-based console! Can reduce the complexity and cost of managing IT modern workplace. It also provides robust security features, such as multi-factor authentication, identity and access management, and auditing and reporting capabilities, which can help organizations protect their sensitive data and comply with industry regulations.
What do you dislike about the product?
I prefer to have a community based script for the automation that every IT admin can share with other around the world. This would help a lot to be compete as the other leader of MDM
What problems is the product solving and how is that benefiting you?
Well manage device easly without doesn't invest lot of time on configuration activities on Windows or Apple IT policy. They aggregate all the settings in one console.
Easy way to manage Macs and PCs
What do you like best about the product?
JumpCloud allows us to remotely manage both Macs and PCs which is an advantage over most Mac or PC-centric management platforms. With remote work being the norm we can control our assets and project data on them.
What do you dislike about the product?
Apple's FileVault protection introduces some issues with remotely adding or removing users. While we want the added security of FileVault, its protections get in the way of some of JumpCloud's great features. Another thing is that some of the advanced features of JumpCloud require knowledge of more sophisticated programming.
What problems is the product solving and how is that benefiting you?
JumpCloud's ability to add and remove users on a laptop allow us to reuse a Mac in our remote stores without having to ship the laptop back to our office for repovisioning.
One place for all IT pages
What do you like best about the product?
One place to visit to access various tools and urls which makes an engineer works faster and smarter.
What do you dislike about the product?
Nothing to specify, all the features are up to date.
What problems is the product solving and how is that benefiting you?
One place to access all the tools and pages details.
IT Systems Engineer
What do you like best about the product?
Most helpful thing about using Jumpcloud is the fact that I can use SSO on machines without having a physical server on site. Saves us a lot of real estate
What do you dislike about the product?
That some OS's aren't supported and updates are somewhat slow
What problems is the product solving and how is that benefiting you?
Solving issues with the lack of real estate on site. Using Jumpcloud to manage SSO for machines for users
Every MSP needs Jumpcloud
What do you like best about the product?
We have been long-term partners of Jumpcloud. Our team has brought many ideas to the table- and Jumpcloud delivers on developing the tools we need to service our clients. We have been impressed with Jumpclouds ability to advance and become one of our most essential vendors. If you are looking for a partner that brings your IT needs and wishes to fruition, Jumpcloud is the vendor for your business.
What do you dislike about the product?
Jumpcloud is an investment. As an MSSP, this is a tool you need to have a game plan with. A developed company works excellently; for start-ups, I would look at partnering with an MSSP who has experience managing Jumpcloud, as the learning curve can be steep.
What problems is the product solving and how is that benefiting you?
Jumpcloud has allowed us to control our user management quickly and seamlessly. We can set up an onboarding user speedily and remove them just as efficiently. With Jumpcloud, you can forget many passwords but still put security as a top priority.
Recommendations to others considering the product:
It will make managing users much easier. Save the headache and use jumpcloud.
Great service
What do you like best about the product?
Great service - easy to understand and great UI
What do you dislike about the product?
Understand the journey required for enrollment.
What problems is the product solving and how is that benefiting you?
Locking devices down. GPS tracking. Installing updating apps.
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