JumpCloud
JumpCloud, Inc.External reviews
3,847 reviews
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External reviews are not included in the AWS star rating for the product.
Excellent SSO and Device Management, But Clunky Password Manager Experience
What do you like best about the product?
Jumpcloud is great as far as SSO integrations for other applications, and device management goes. I use the SSO page for AWS and Gitlab daily.
What do you dislike about the product?
Using the device agent, and jumpcloud password manager feels very clunky.
What problems is the product solving and how is that benefiting you?
Jumpcloud has helped us to meet ISO27001 and Cyberessentials Plus by allowing us to put standardised controls in place. This has made cumbersome certifications much more accessible to us as a small organisation.
Simplicity at Its Best
What do you like best about the product?
I like how simple and easy it is. The support is very fast aswell.
What do you dislike about the product?
It sounds dumb but I cant stand having to open my phone to get a code to get on my computer and to open jumpcloud.
What problems is the product solving and how is that benefiting you?
The cyber security
Good Chrome Upgrade Feature, But Limited App Support
What do you like best about the product?
The ui and specifically, the users and devices see options. Really easy to use.
Good costumer support.
Good costumer support.
What do you dislike about the product?
There are not enough apps that can be upgraded automatically.
Not updated on the minute for the most part.
Not updated on the minute for the most part.
What problems is the product solving and how is that benefiting you?
mdm
Reliable Remote Desktop, Occasional Device Glitches
What do you like best about the product?
remote desktop services work really well
What do you dislike about the product?
on some devices it sometimes errors out and stops reporting requiring a reinstall.
What problems is the product solving and how is that benefiting you?
patching and remote support primarily.
Easy to Use and Secure, But Faces Strong Competition
What do you like best about the product?
Ease of use, ability to replace a full server for user security
What do you dislike about the product?
Other products on the market also work well and cost effective
What problems is the product solving and how is that benefiting you?
Clients have aging servers and want alternatives to replacement
Effortless Management and Cross-Platform Power
What do you like best about the product?
I appreciate how easy it is to manage, along with its strong cross-platform capabilities.
What do you dislike about the product?
I've experienced occasional problems with software deployment and policy enforcement, and I also find the pricing to be somewhat on the higher side.
What problems is the product solving and how is that benefiting you?
This platform enables junior team members to provision access easily, thanks to its minimal learning curve. It also lets us efficiently manage Windows, Mac, and Linux systems all within a single platform.
Great Multi-Platform Support, But Navigation Needs Improvement
What do you like best about the product?
Multi-platform support, focus on identity
What do you dislike about the product?
Challenging to navigate, especially when looking for specific functionality
What problems is the product solving and how is that benefiting you?
Good tools for managing software and configurations on Windows PCs; we didn't have a good tool to do this before (was using Meraki Systems Manager).
Intuitive and User-Friendly with Smooth Experience
What do you like best about the product?
It was easy to use, intuitive, the UX is good
What do you dislike about the product?
So far, we have not encountered any issues.
What problems is the product solving and how is that benefiting you?
The initial reason we decided to implement JumpCloud was a recommendation from our external auditor. Since then, it has made managing our personnel devices much simpler.
Powerful and Handy Tool That Delivers
What do you like best about the product?
Powerful and handy. I started using it for cross platform utilization of my company's system.
What do you dislike about the product?
Nothing I dislike to be honest. All my colleagues love it.
What problems is the product solving and how is that benefiting you?
Managing the user login credential.
User-Friendly, But Password Manager UI Needs Improvement
What do you like best about the product?
Ease of use, central control, software management
What do you dislike about the product?
Password manager UI is awful, need to rewrite the entire thing from scratch.
What problems is the product solving and how is that benefiting you?
User management
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