JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
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Identity, Access & Device Management: Does it all and does it well!
What do you like best about the product?
It's comprehensive and intuitive. It meets a lot of cybersecurity needs in a centralized platform. While it's not easy to design a portal to seamlessly address the various types of system administration activities that need to occur regularly, it's done well with similar paths to perform different tasks.
What do you dislike about the product?
It can be complex and disjointed at the fringe services. It would be better to break these off into their own sections to leave the main console as simple and uncluttered as possible.
What problems is the product solving and how is that benefiting you?
We currently use a different solution that seems to be working fine for our purposes. We do consult with our clients, so it's good for me to know this is available to recommend for their purposes.
Security IT
What do you like best about the product?
JumpCloud include its ease of use, affordability, and scalability. Additionally, JumpCloud offers a wide range of integrations with other tools and applications, making it a highly customizable solution for IT management.
What do you dislike about the product?
more flexibility in managing user permissions.
What problems is the product solving and how is that benefiting you?
Implementing JumpCloud's SSO solution is straightforward, and its cloud-based architecture means that you can manage your authentication policies from a single console, regardless of the location or platform of your applications. This makes it an ideal solution for companies with a distributed workforce or a variety of different applications and systems to manage.
Great Authentication tool
What do you like best about the product?
JumpCloud provided a flexible authentication solution for a new application we were implementing. We were able to use this solution as a means of connecting and authenticating external users to our application.
What do you dislike about the product?
Ability to bulk load users would have been handy, I didnt see that feature. There were some features that were limited to Admins with Billing and for us the technical person and the person responsible for the finance aspect were different. We had to give that role more broadly than we would have liked and now those people get the invoice emails. Not awful, but could be improved.
What problems is the product solving and how is that benefiting you?
We did not have an internal solution to enable external customers to authenticate and use our application. This enabled that ability.
JumpCloud is a great alternative to access shared files
What do you like best about the product?
It is a great alternative to the on-prem active directory. Single click adding users to shared machines with a single click or remove someone's access to a device immediately. It has a very user friendly dashboard.
What do you dislike about the product?
Jumpcloud can at times be unfriendly to the Mac environment.
What problems is the product solving and how is that benefiting you?
JumpCloud allows for a streamlined IT environment including a straightforward SSO implementation.
Built on a solid foundation
What do you like best about the product?
I appreciate JumpCloud's transparency and reliability. Users can quickly become adept in its use due to its straightforward setup and user management processes. With every new feature launch, they commit to improving the system's dependability, making them stand out from its competitors. Jumpcloud provides detailed tutorials for learning how to use various features or getting started right away, and their customer service team is persistently responsive when you need additional assistance, which is helpful if you're a new Jumpcloud user.
What do you dislike about the product?
When attempting to launch JumpCloud, I encountered several issues. The configuration and settings, to my mind, are complicated, rendering implementation more difficult than needed. Besides, the platform's user reporting characteristics could use some revamping. A workflow automation system is not always reliable because errands are not always completed punctually or shifted between departments efficiently.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage our PCs more efficiently by providing device management, policy management and group creation capabilities that replace the need for Active Directory.
Best cloud-based directory service.
What do you like best about the product?
It provides centralised user management and authentication for many IT resources, including servers, laptops, desktops, and cloud-based applications. It allows organisations to manage and control user access to their systems and applications from a single console, regardless of the operating system or platform.
What do you dislike about the product?
I have some dislikes about the Device Based Access Control policy, it is one of the best security features provided by Jumpcloud, but sometimes it doesn't work as expected, which leads to removing the policy from use.
What problems is the product solving and how is that benefiting you?
JumpCloud helps solve the problem of managing user identities and access across multiple IT resources in a modern, cloud-based environment. As organisations increasingly adopt cloud services, remote work, and bring-your-own-device (BYOD) policies, the traditional on-premises directory services, such as Microsoft Active Directory, are becoming less effective. JumpCloud provides a cloud-based directory service enabling organisations to manage user identities and access various platforms, including Windows, Mac, Linux, and cloud applications, from a single console.
Awesome product
What do you like best about the product?
1. Features
2. Support
3. The way they are evolving
4. UI
5. Security
2. Support
3. The way they are evolving
4. UI
5. Security
What do you dislike about the product?
Sometimes we have to search for the thing that we need. Time consuming
What problems is the product solving and how is that benefiting you?
Control the machines remotely.
Easy and Inexpensive
What do you like best about the product?
Ease of use
Inexpensive compared to its peers
Inexpensive compared to its peers
What do you dislike about the product?
not sure I can think of any downsides to be honest
What problems is the product solving and how is that benefiting you?
Testing of Single SIgn On for our SaaS product
Probably the best and simple Mobile device management platform for your organisation.
What do you like best about the product?
Jumcloud is a revolutionary mobile device management software that makes device onboarding and offboarding a breeze for organizations. This user-friendly software provides an easy and intuitive way to manage the mobile devices in your organization, making it easier than ever to stay organized. It offers smart features such as automated onboarding and offboarding, security features, and more - all while saving you time and energy.
What do you dislike about the product?
I was unaware that when erasing an Apple device, it automatically removes the Apple ID and disables Find My Friends. If this is already in place, I apologize for my lack of knowledge.
What problems is the product solving and how is that benefiting you?
Device management remotely
Very Good cross platform MDM
What do you like best about the product?
Easy interface and cross paltform compatibility.
What do you dislike about the product?
Sometime knowledgebase is not very accurate.
What problems is the product solving and how is that benefiting you?
Managing fleet of laptops over 3 operating system flavours: Windows, Mac, Debian.
Providing centralized IAM over the aobve platforma.
Providing centralized IAM over the aobve platforma.
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