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Easy customization tool, excellent for access management and company devices.
What do you like best about the product?
Easy customization tool, versatile and easy to learn.
What do you dislike about the product?
Unsatisfactory support for problems or occurrences, take too long to respond or do not address the problem objectively and clearly. Mac OS not working well.
What problems is the product solving and how is that benefiting you?
access management and company devices
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Awesome SSO product
What do you like best about the product?
Multiple options to integrate to the SSO
What do you dislike about the product?
Lack of UI for auditing and reviewing logins, attempts
What problems is the product solving and how is that benefiting you?
Single place to manage user lifecycle
as compare to 2017 organization was very well manage
What do you like best about the product?
RASIUS server and backend side support as well as easy to setup and migrate with other service
What do you dislike about the product?
support docs not explain or community site not very well and good knowledge DB
What problems is the product solving and how is that benefiting you?
SAAS as service. IAM
Recommendations to others considering the product:
improve document and community
A fully featured, flexible open standards Identity-as-a-service provider for the 21st century
What do you like best about the product?
JumpCloud offers a great deal of features and flexibility - from standard LDAP compliance which integrates with just about everything I can throw at it, to real endpoint management which includes all major operating systems including macOS which is certainly a platform that gets overlooked when it comes to centralized ID management.
What do you dislike about the product?
The new pricing model, whilst necessary, is far more aggressive than when I started using the service, and I am finding it harder to recommend to many of my smaller clients at this pricing model. I have also found the Windows services for account and password synchronization to be highly unreliable, and they often fail to start with the Windows Server (or stop working). I have raised this with JumpCloud but because I'm on their free plan, they have ignored the issue even though I have raised something that could impact their paid customers.
What problems is the product solving and how is that benefiting you?
Centralized ID management for a multitude of systems without requiring the heavy lifting and complexity of proprietary systems such as Azure AD. I have loved the fact that I can get it to integrate well with pfSense, NextCloud, Gitea and a whole variety of open source systems which otherwise would require an ever expanding array of indiviual logins. The fact that I can integrate it with my on-premise Active Directory is a huge bonus, as I can sync passwords from this and thus achieve a sense of SSO with my AD infrastrcture without the need for true AD integration, or having to route sensitive AD traffic across the public internet.
Recommendations to others considering the product:
JumpCloud is without a doubt a great and complete product and offers the feature set that I believe many businesses, especially those running open source platforms, require in the 21st century. It is simply and easy to administer and manage, and offers great integration for operating systems such as macOS which often get overlooked. The free tier makes it easy to evaluate and find out if it's the right thing for your business, and I highly recommend it for this reason.
Great for small or remote businesses
What do you like best about the product?
I like the ease of deployment and administration of the tool. It’s super easy for administrators to roll out, our users to self-enroll with a little direction. Once deployed it’s very simple to administer, and no retraining needed by the users.
What do you dislike about the product?
The integration (and de-integration) with existing directories leaves much to be desired on the administrative side of things.
What problems is the product solving and how is that benefiting you?
Unified credentials across multiple devices and location, including remote users. JumpCloud works great for that, and the self serve password reset is great as well.
Recommendations to others considering the product:
Give it a try, free trial for a small amount of users is a great way to go.
Game changer all-in-one management
What do you like best about the product?
Ease of integration, multiple OS support, MDM features, security features, great documentation and tech support.
What do you dislike about the product?
not many things to dislike at this point
What problems is the product solving and how is that benefiting you?
Directory as a service, Security, Zero touch /remote onboarding
Great Cloud Directory
What do you like best about the product?
It integrates the cloud with my mobile users
What do you dislike about the product?
I pretty much like everything about it that it offers
What problems is the product solving and how is that benefiting you?
Cheaper cost from using A cloud server. Very user friendly
Best thing since the invention of whipped cream
What do you like best about the product?
To be able to manage multiple users on multiple platforms in multiple locations with different user bases.
What do you dislike about the product?
That i can't wait for more features. There is a lot in the pipeline and i can't wait for it.
What problems is the product solving and how is that benefiting you?
To be able to manage large usergroups from any place. I realised that this is truly management freedom.
Started testing it a week ago - looks good so far
What do you like best about the product?
All features are available for the trial "For only 10 users and 10 devices"
User friendly
Doesn't require an expert to be able to use it.
Pre-defined template policies.
Support Windows, Linux, and Mac.
Reasonable pricing.
User friendly
Doesn't require an expert to be able to use it.
Pre-defined template policies.
Support Windows, Linux, and Mac.
Reasonable pricing.
What do you dislike about the product?
Well, I hope there were more tutorials.
Also, the chat support isn't that responsive.
Didn't test everything yet but I compared it to for example Mircosoft solutions, Jumbcloud missing features. Not the main ones I guess. So this shouldn't be an issue for many people.
Also, the chat support isn't that responsive.
Didn't test everything yet but I compared it to for example Mircosoft solutions, Jumbcloud missing features. Not the main ones I guess. So this shouldn't be an issue for many people.
What problems is the product solving and how is that benefiting you?
Basically, I need a domain controller for remote users. Everyone is working from home now. So, looking for a solution within the budget.
Great Scalability!
What do you like best about the product?
This was so easy to setup and deploy. It made access controls accessible to our small business and allows for easy user management. It is easy to scale, we started with just a subset of our users and then brought everyone on board.
What do you dislike about the product?
There is not much to dislike. Occasionally a user login takes slightly longer than a local directory but that is a negligible different.
What problems is the product solving and how is that benefiting you?
Security and ease of use were always problems for use. This is allowing us to have anyone manage their account and any manager set up new account for staff.
Recommendations to others considering the product:
If you are looking for a simple to deploy solution that is flexible and scalable this is your answer.
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