JumpCloud
JumpCloud, Inc.External reviews
3,768 reviews
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Good but can do better.
What do you like best about the product?
It can easily manage AD and MAC computers in a single cloud.
What do you dislike about the product?
Some system upgrades didn't fully migrate with the APP or could fix some issues during remote control.
What problems is the product solving and how is that benefiting you?
Password manager & SSO service that can store passwords are useful for companies.
All the tools you need under one roof!
What do you like best about the product?
Jumpcloud is a phenomenal service that enables us to secure and automate most of our day-to-day tasks. From automated device enrollment and provisioning to key storage and single sign-on, it saves us so much time and frustration (if we had to use multiple systems). They are constantly adding features as well, and it's been great watching the platform grow over time!
What do you dislike about the product?
Being a young product that is constantly evolving, sometimes those growing pains do get shared with you. This is not the norm, though; overall, the platform is stable and reliable!
What problems is the product solving and how is that benefiting you?
It's about 80% of our entire IT stack all in one application. Before Jumpcloud we were managing all our devices individually and it was ridiculously time consuming. We first approached Jumpcloud mainly for it's MDM functionality (since it supports MacOS and Windows and we have a mixed device environment) but we quickly started using all the other features it has to offer to increase our user experience, automation, and security.
Best Linux authentication solution
What do you like best about the product?
Easier to deploy than any other solution. Easy to manage. It's just easy easy easy.
What do you dislike about the product?
Not much, maybe there could be live terminal feature rather than pushing commands.
What problems is the product solving and how is that benefiting you?
We are managing about 60-70 linux servers and with the Jumpcloud we don't have to mess around the SSH keys or creating users manually on linux hosts. Besides, it is very affordable.
Devops and SRE Engineer
What do you like best about the product?
We can see all the logs and programs of worker device and also install packages remotely.
What do you dislike about the product?
Sometimes while resetting the password for the user console it generates error and it takes time to sync in worker device
What problems is the product solving and how is that benefiting you?
It completely encrypts the device and if device is lost or theft we can completely erase the device.
Powerful and flexible tool for access management
What do you like best about the product?
Continual improvements and feature releases
Excellent development resources for implementation
Reasonable pricing
Highly configurable
Excellent development resources for implementation
Reasonable pricing
Highly configurable
What do you dislike about the product?
Password management is a newer available feature, still being worked on and improved
What problems is the product solving and how is that benefiting you?
We have been able to greatly simplify onboarding and offboarding of team members and manage devices and accounts.
Jumpcloud most awaited feature
What do you like best about the product?
Being able to manage devices. Since most of the companies prefer assigning devices to users right away.
What do you dislike about the product?
None so far, I'm still exploring the best use cases for Jumpcloud.
What problems is the product solving and how is that benefiting you?
The use of cloud directory service, since I don't need to setup another server for our directory service, it is ceonvenient to have cloud-based directory service nowadays.
JumpCloud save us a ton of time
What do you like best about the product?
Easy to use. Excellent and well-documented tutorials.
What do you dislike about the product?
You need to have most of the apps you want to integrate pro or business plans like slack, and GitLab...
What problems is the product solving and how is that benefiting you?
Easy way to SSO and identity manager.
Simple effective MDM and mobile user mgmt
What do you like best about the product?
The interface is extremely intuitive, and installation on individual machines is not complicated.
What do you dislike about the product?
Setting up MDM policies was a little tricky at first
What problems is the product solving and how is that benefiting you?
It enables us to shut down users and devices remotely.
A good concept with too few features
What do you like best about the product?
The synchronisation with our IdP was easy and integrating our RAS worked seamlessly. The pricing of JumpCloud is in comparison to their competitors quite affordable.
What do you dislike about the product?
The LDAP-as-a-Service didn't work and after chatting 30 minutes with a support agent there still wasn't a solution. In addition, the customisation and branding options are very limited.
What problems is the product solving and how is that benefiting you?
JumpCloud would have helped us managing internal and external users and their access to internal services. Furthermore it would have extended the configuration possibilities in comparison to Google Workspace.
Simple User Access Management
What do you like best about the product?
Managing user access across different platforms and resources can be a headache, but JumpCloud has made it incredibly easy. With its centralized directory service, I've been able to manage user access from a single platform, without needing to switch between different tools.
What do you dislike about the product?
Two separate login pages for admin and user
What problems is the product solving and how is that benefiting you?
Deploying new servers and remembering to add the correct users is a pain. Also when we hire a new employee, making sure they have the access they need.
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