JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to setup and maintain the client
What do you like best about the product?
The JumpCloud is straightforward to set up. Most likely, the user interface is clean and needed. The control center is accessible, and lots of prebuilt libraries to control the client.
What do you dislike about the product?
Password management on macOS is terrible. It will sync to your user account but rarely sync that same password to your FileVault (encryption) login. This causes users to have passwords from three changes ago as FileVault and their current for their user account.
What problems is the product solving and how is that benefiting you?
JumpCloud solved the problem that I can centrally control the devices with the policy applied, such as Cortana Disable, etc. There is a minimum time required to learn JumpCloud as Administrator since the program design is easier to understand.
Highly effective and very user friendly
What do you like best about the product?
In my opinion, the most impressive aspects of JumpCloud is its security features. It uses strong encryption to protect user data and employs multi-factor authentication to ensure that only authorized users can access sensitive resources. It also provides granular access controls, allowing IT teams to grant specific privileges to individual users or groups.
What do you dislike about the product?
Concern about getting into a vendor lock-in situation .Cost is also an issue especially for larger companies. Setup is not intuitive as some of the other competitor products.
What problems is the product solving and how is that benefiting you?
JumpCloud provides a single source of truth for user identities and access privileges, regardless of the platform or vendor. JumpCloud offers strong encryption, multi-factor authentication, and granular access controls to help mitigate our risks.Mainly it helped us streamline their IAM processes, reduce security risks, and improve overall IT efficiency
First user-friendly cloud-RADIUS service
What do you like best about the product?
Easy setup with straightforward guidelines
What do you dislike about the product?
Still too new and developing, and implemented a kill switch which erased the entire data in my laptop
What problems is the product solving and how is that benefiting you?
Fast and easy setup for RADIUS service
It just makes sense
What do you like best about the product?
I like the efficiency jumpcloud provides to onboarding and off boarding users, devices, and resources. Jumpcloud makes it easy to control access to different services and tools. It's a software that maximizes efficiency and it truly just makes sense.
What do you dislike about the product?
I have had issues with jumpcloud support or documentation not being knowable or accurate enough which was a real bummer. I think they should invest in this area to improve the overall satisfaction among enterprise users.
What problems is the product solving and how is that benefiting you?
It's providing a source of truth and most importantly redundancy. Jumpcloud solves the LDAP as a service problem in a genius way which makes it easy to interstate with other like tools. It allows for a custom set up for any need.
JumpCloud - Or How I Learned to Love Someone Else's Forrest
What do you like best about the product?
Everything, what's not to like? JumpCloud has enabled me to manage my home computers and personal business acounts, as well as scale two separate companies with ease!
The User Group associations to all platforms make it simple and straightforward to provide access as needed. Having RADIUS, LDAP(S), MFA with Push & TOTP, and so many other features has been incredibly powerful and affordable for SMB.
The User Group associations to all platforms make it simple and straightforward to provide access as needed. Having RADIUS, LDAP(S), MFA with Push & TOTP, and so many other features has been incredibly powerful and affordable for SMB.
What do you dislike about the product?
The idea of more a-la-carte features both excites and frustrates me. As long as key features are not gated or impaired by having one or more "add-ons" purchased, I have no issue continue to use and implement them - as add-ons.
What problems is the product solving and how is that benefiting you?
Having a centralized dashboard for user associations to groups, devices, applications, and other has been incredibly helpful. Since starting to use the product in 2019, the dashboard has evolved immensely and only in ways that improve it's functionality.
A perfect platform for user and software management
What do you like best about the product?
I have a small IT company and use the Jumpcloud service mainly for user administration and cloud management of my IT infrastructure. Thanks to the effortless software distribution and the automated update service, I can use my human resources more effectively. A special highlight for me is the linking of LDAP and Cloudflare. This allows me to manage all access rights to my services via one system.
What do you dislike about the product?
Jumpcloud offers an infinite number of interfaces to cloud services. Everything is very well documented with examples. What I miss is the management of Android devices. It has been announced for a long time, maybe it will still be implemented.
What problems is the product solving and how is that benefiting you?
With one platform I can easily and securely manage all the services I use.
A simple, yet versatile and powerful user management platform!
What do you like best about the product?
It has all of what i need! Sso with scim, ad and ldap, evem mdm and radius!
Comprehensive documentarion and great customer support.
Comprehensive documentarion and great customer support.
What do you dislike about the product?
Pricing offers for small teams could be better.
What problems is the product solving and how is that benefiting you?
SSO - I can use a single login page for my favorite cloud services.
Easy inexpensive option for asset tracking and MDM
What do you like best about the product?
Tech support is stellar, ask a question and within the hour I have had support walk me through the steps, even when it was a case of me not RTFM.
What do you dislike about the product?
The Apple MDM isn't as flawless as I hoped, however, TBF I think it has to do with Apple's end, as once I import a device from ABM, I lose the ability to find it or set users through ABM
What problems is the product solving and how is that benefiting you?
With locations on both coasts and roaming users all over the world, it's a 2 step process to assign the person a login and password on any computer they happen to be at wherever in the world.
More than just an Identity Provider
What do you like best about the product?
centralised user & group management, device and access management (Linux, Mac & Windows), zero touch enrolements, device policies, os & patch management, and much much more ... all in one platform.
There are constant new features and improvements (remote desktop client, password manager ...). Keep up this great work.
There are constant new features and improvements (remote desktop client, password manager ...). Keep up this great work.
What do you dislike about the product?
- Only US Servers (no choice for EU)
- Limited partner/support program and cobtacts in europe
- Online certification and best practices for partners (still only basic certification avsilable)
- Limited partner/support program and cobtacts in europe
- Online certification and best practices for partners (still only basic certification avsilable)
What problems is the product solving and how is that benefiting you?
Fast device setup (zero touch enrolement) & Management
Enforce policies (OS Updates & Patches, disc encryption)
Central user & access management
2FA for VPN via Jumpcloud RADIUS
Enterprise WPA
SSO for multiple applications
sync groups & user assignments between different applications & cloud directories (Google, Microsoft, Personio ...)
... much more
Enforce policies (OS Updates & Patches, disc encryption)
Central user & access management
2FA for VPN via Jumpcloud RADIUS
Enterprise WPA
SSO for multiple applications
sync groups & user assignments between different applications & cloud directories (Google, Microsoft, Personio ...)
... much more
Easy for my team to manage
What do you like best about the product?
Centralized User Manager in the cloud. With our team fully remote, we have to tools to manage our company assets and control access.
What do you dislike about the product?
Trying to use the JumpCloud Password Manager, the UX is not great.
What problems is the product solving and how is that benefiting you?
With users completely remote and having to deploy devices directly from where we purchase, we can easily manage the devices and access using JumpCloud.
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