JumpCloud
JumpCloud, Inc.Reviews from AWS customer
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JumpCloud Tools for an Organisation.
What do you like best about the product?
I have completed the POC for Jumpcloud, i have learnt it's a very powefull tool for IT and IT Security.
What do you dislike about the product?
Automation or Scripting could be imporved.
What problems is the product solving and how is that benefiting you?
MDM and IAM. IT helps in managing the Device in a centralized location.
Ease of use
What do you like best about the product?
being notified when user accounts get locked
What do you dislike about the product?
none that i can think of in this moment or time
What problems is the product solving and how is that benefiting you?
unlocking accounts
Its a good cloud tool
What do you like best about the product?
I like the most is the interface of the site which is userfriendly
What do you dislike about the product?
Unintuitive interface, some features feel limited.
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes user management, device management, and authentication in one platform. This saves me time, reduces password issues, and strengthens security by enforcing policies across all devices, helping our team work securely and efficiently from anywhere.
Remote workforce management became surprisingly intuitive with JumpCloud's unified control
What do you like best about the product?
We especially like that JumpCloud can provide consistent software configurations across our team which has members working on a variety of applications (including a variety of specialized creative apps). It guarantees that everyone is operating on identical ground not bringing about project compatibility ache. We also like its simplicity in providing temporary access of our external contractors. We can easily remove access and authorise access to certain project resources and not overshare.
What do you dislike about the product?
To code very specific policy scripts to run on an obscure design software one would have to do a little external testing before implementation. It would be just awesome to have additional guided templates to those specific use cases. Sometimes confirmation of policy application on a remote endpoint may not be performed as immediately as desired (visual). At times you have to rake around a bit to verify a definite state.
What problems is the product solving and how is that benefiting you?
The constant part of our headache was the requirement to have consistent software environment between our team as creative folks as well as project specific contractors. A new designer may require an entire day to get his machine configured with the right versions and plug-ins, and because of the version control management there is a problem with the manager projects. With JumpCloud, since we have been using it, we silently deploy standard configurations and toolsets. The leaders of a project can now practice creativity rather than the hassles of mismatched software configurations.
Great experience with our CAM
What do you like best about the product?
Easy communication and proactiveness from the team
What do you dislike about the product?
Yet we still do not have many deals but we are definitely working on Sales meeting to increase.
What problems is the product solving and how is that benefiting you?
Easy login, don't need to remember passwords, and ensure a smooth experience of use.
Easy to implement and easy to manage
What do you like best about the product?
Loving how easy it is to get things up and running, devices deployed, and manage existing devices. Integrating was very easy and works with all of our existing platforms. Their support team has been great as well.
What do you dislike about the product?
Nothing. It's been working great for our firm of 250 employees.
What problems is the product solving and how is that benefiting you?
It has cut down on numerous processes that we were initially handing manually, i.e. provisioning, onboarding/offboarding, device management, etc.
Jumpcloud User and Device Management Solution
What do you like best about the product?
Jumpcloud makes syncing users across O365 and G-suite incredibly simple and intuitive. The ability to then manage user access from a single pane of glass is very useful. The interface is also incredibly helpful in gathering information on and managing connected devices
What do you dislike about the product?
The integrations of Jumpcloud for it's intended purposes don't leave much to dislike from my experience.
What problems is the product solving and how is that benefiting you?
Jumpcloud makes onboardings and user management easy and intuitive
Many features in one platform
What do you like best about the product?
We really liked the ecosystem. We have everything we needed in a cost-effective identity package and then some. We were able to decommission our old identity provider and two MDM packages and consolidate into one platform. In addition to this, we increased our security posture with the Zero Trust feature, an integrated password manager, and GDPR compliance. We were also able to initiate an onboarding/offboarding solution with our HR system with a native integration.
What do you dislike about the product?
Implementation took a bit longer than we expected due to the complexities of offboarding other tools and integrating JumpCloud. During the sales process expectations could have been a little more realistic.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving our Mobile Device Management(MDM), Identity Access Management(IAM), Remote Support, Governance, and Password Management opportunities. We benefit from these by simplifying all of these solutions in one platform. We have outsourced our Helpdesk and Security and require tools to manage multiple third-party privileged access, passwords, and Identities. This makes the process very simple.
Streamlined Onboarding with Minor Intuitive Hurdles
What do you like best about the product?
I find JumpCloud to be a cost-effective and comprehensive solution for managing Apple and Windows devices in our company. It significantly simplifies the onboarding and offboarding processes, making them almost effortless. These benefits ensure that equipment management and app distribution are streamlined, contributing positively to our operations.
What do you dislike about the product?
I find the initial setup process somewhat challenging and not overly intuitive, especially concerning the linking of user groups to device groups, which can lead to system crashes. Additionally, the support services are inconsistent; while some representatives are excellent, others appear inexperienced and require extra time for research, leading to delays. Moreover, there is a recurring issue with computers not responding to network credentials when offline, which affects our mobile employees.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for streamlined onboarding and offboarding, simplifying equipment and app distribution, which prevents multiple accounts on different devices. It boosts employee compliance with equipment return policies and eases my workflow by enabling rapid equipment turnaround.
Low maintenance LDAP solution
What do you like best about the product?
I live Jumpcloud! It allows my dev team to quickly onboard and off board new members quickly.
What do you dislike about the product?
Really the only downside is having to install the agent but once that is automated during setup of your virtual machine, no real problems.
What problems is the product solving and how is that benefiting you?
Managing multiple virtual machines across cloud accounts and providers.
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