JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great cloud-based directory option available for different OS including Windows and MacOS
What do you like best about the product?
Easy to configure and deploy, a great cloud-based directory solution available for remote workstations of different OS, including Windows, MacOs and Linux workstations.
What do you dislike about the product?
JumpCloud works just fine as expected, it would be nice if it could be more affordable for larger installations, as the cost can be considerable depending on the amount of devices and users connected to the system.
What problems is the product solving and how is that benefiting you?
We could not find any better solution to manage cloud directory services using different OS (Windows, MacOS and Linux) , so JumpCloud is really doing a great job.
Incredible Game Changing Software
What do you like best about the product?
We deeply appreciate the versatility that Jumpcloud provides. The software utilization and simpleness makes it our best resource for our remote employees across the country!
What do you dislike about the product?
its not that we do not like anything about jumpcloud. Using Chocolately took some time of investment in order to learn that tool. After a bit it became easy to use! so the interface between apple and jumpcloud is amazing. Between jumpcloud & windows is a little more time consuming but still useful!
What problems is the product solving and how is that benefiting you?
Centralizing all of our devices! We struggled to access and manage all of the software updates with the various devices we had across apple, windows and linux! so this was an absolute game changer. Central control makes our lives easier and simplifies workflows to save our time to focus on more important business demands
Good Product but Better Products Available
What do you like best about the product?
The user interface was easy to navigate and contained a lot of features that other MDMs do not have such as the ability to do RADIUS authentication and be used as an IDP.
What do you dislike about the product?
It is an expensive platform. Yes, it does a lot of stuff in one platform, but it is easier/better to use different software for each tool, such as RADIUS server, IDP, and MDM.
What problems is the product solving and how is that benefiting you?
We were using it as an MDM becuase it is very easy to spin up a tenant, but we eventually switched to a more powerful MDM and continue to use the product for RADIUS authentication.
Good Service
What do you like best about the product?
Security is reliable and Jumpcloud seems to be in line with new security protocols.
What do you dislike about the product?
Sometimes delays in logging in can be frustration, but it's pretty minimal.
What problems is the product solving and how is that benefiting you?
Allows for security access to our systems and programs.
The Perfect Startup Tool
What do you like best about the product?
MDM, LDAP, SSO, IdP, Directory sync... it has so many capabilities that make it a great fit for small companies that want to start somewhere. As you use the product, you can see the endless potential that it can have.
What do you dislike about the product?
Although it's great for startups, it feels like it gets to a point where customizability and usability begin to decrease depending on specific tasks and duties.
What problems is the product solving and how is that benefiting you?
It creates an all-in-one place for IT needs and necessities that can be as robust as you want it to be depending on the scripts, policies, and configurations that you push out.
We love jumpcloud easy to use for all!
What do you like best about the product?
Having the ability to add all our sites added so our employees can have easy access to every site
What do you dislike about the product?
The price and no wiggle room with contracts
What problems is the product solving and how is that benefiting you?
Not having to go to every clinic to update windows.
Password manager
What do you like best about the product?
The password manager integrates nicely with JumpCloud.
What do you dislike about the product?
Comparing to other password managers, it's lacking features.
What problems is the product solving and how is that benefiting you?
It helps us keeping track of employee endpoints, applying updates and monitoring.
Easy setup great features
What do you like best about the product?
easy to get started, advnaced options if you need them or basic setup quickly and build from there.
What do you dislike about the product?
nothing to dislike everything was simple and easy
What problems is the product solving and how is that benefiting you?
easy trial of mac workstations and mobile management
Great product for our Mac enviroment
What do you like best about the product?
The UI/Interface is excellent and user-friendly. Any questions on usage are easily found on forums or through support. Would highly recommend to other buisnesses
What do you dislike about the product?
I don't know that there is something I dislike. I have used lots of different platforms and don't have anything negative to say about Jumpcloud in particular really.
What problems is the product solving and how is that benefiting you?
Jumpcloud allows us to lock down our devices and truly know that they are secure. The Cloud Directory Services are also great when onboarding new users and upkeep of current ones.
This is amazing
What do you like best about the product?
This is very straightforward and easy to use. I always wondered why there's no vendor out there to fill in the gap where SMB only need minimal IT support. JumpCloud is the perfect fit. Now I only spend 5 minutes every month on IT support. this is awesome
What do you dislike about the product?
nothing! Jumpcloud is very easy to use! You just need to know a little bit about IT and then you will be fine, also the support is really good! emailing with them sounds like a real time chat!
What problems is the product solving and how is that benefiting you?
I have over 10 computers that I need manage in our office and JumpCloud made it a breeze. very simple UI and really helpful tutorials! and the support is really good!
showing 2,191 - 2,200