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JumpCloud

JumpCloud, Inc. | 1

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External reviews

2,439 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Ricky J.

Jumpcloud. The future of user and system directory management in the cloud

  • July 28, 2020
  • Review verified by G2

What do you like best about the product?
I love how jumpcloud is simple to understand, simple to configure, has the best support in the game, and is a company with big goals that they continue to own.
What do you dislike about the product?
No downsides to using it. Jumpcloud is innovating and doing something others don’t do. But if I had to critique something I would say I wish the mdm could also work with Apple business App Store accounts and push apple App Store apps and manage more things. It’s still new for jumpcloud so I’m sure this will come
What problems is the product solving and how is that benefiting you?
I’m able to quickly create and configure and sync accounts for a user new or existing and also associate them with a single or multiple devices. This helps with onboarding and also flows nicely as it’s all in the same ecosystem
Recommendations to others considering the product:
Looking for directory, user, and device management for 2020 where others are lacking and looking for something cloud based without having to manage a domain? Sign up now for jumpcloud!


    Staffing and Recruiting

Great support and product listens to customers.

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
The quality support is matched. They really do listen to customers.
What do you dislike about the product?
The attempt to individually charge for basic product services.
What problems is the product solving and how is that benefiting you?
Cloud based so easier integration with services.


    Blake G.

Leaps and bounds less complicated than AD

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
The built in command runner to remote systems, especially pair with chocolatey for windows
What do you dislike about the product?
I wish there was a way to see current/last logged in users on machines that have the JumpCloud agent installed on
What problems is the product solving and how is that benefiting you?
I’ve totally moved my organizations infrastructure off of AD and on to JumpCloud, 100% worth it!
Recommendations to others considering the product:
Do it!!!


    Joseph S.

An excellent way to consolidate multiple sign-ins

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
The Jumpcloud interface makes it simple to grant and revoke credentials across various different services.
What do you dislike about the product?
The interface loads strangely in some browsers. The system locks users out with little warning when passwords expire. User adoption can be a bear.
What problems is the product solving and how is that benefiting you?
We use Jumpcloud mainly as a local identity provider, to allow us to manage MacOS users in lieu of using roaming profiles. We can create and delete local accounts across our fleet effortlessly with Jumpcloud.


    Information Technology and Services

Jumpcloud consolidates all my system access into one credential.

  • July 28, 2020
  • Review verified by G2

What do you like best about the product?
I like Jumpcloud because it is easy to use and deploy to my existing environment.
What do you dislike about the product?
I hope in the future Jumpcloud becomes more affordable especially for high volume organizations.
What problems is the product solving and how is that benefiting you?
My users only have to remember one set of credentials and from an administration perspective, I only need to manage one account per user.
Recommendations to others considering the product:
Give it a try and you will be happy with what you can benefit from using the service.


    Peet M.

Great identity management for small teams

  • July 28, 2020
  • Review verified by G2

What do you like best about the product?
It’s a joy to be completely free of active directory where I can be. And offering a full featured suite for 10 or few users is a super classy move.
What do you dislike about the product?
I really do wish that they would upped their game with their included policies. But with the Ability to run Scripps on any device, it’s pretty easy to work around. But in no way This is a replacement for group policy. And I just don’t know enough about the Azure AD integration, but it would be wonderful to not have to renew the link every 90 days. That said most of my “problems” are nitpicking.
What problems is the product solving and how is that benefiting you?
My core usage for jump cloud is 10 to 15 user environments that would otherwise go without centralized identity management for a mixed fleets of Mac, Windows and Linux/NAS. I’ve never used another product that could fill that space with the same ease.


    Education Management

Best directory management system for today's technology

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
I love the provisioning of local accounts via the internet and how easy it is.
What do you dislike about the product?
I would like more documentation on setting up a way in Jump Cloud (script) to add local network printers to machines automatically via jump cloud
What problems is the product solving and how is that benefiting you?
Working remotely is a breeze since we are not tied down to the user having to be onsite to accomplish tasks.
Recommendations to others considering the product:
If you would like to move your directory service to the cloud Jump Cloud is the way to go


    Computer Software

Balances security and usefulness

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Sao is easy to set up with +200 supported end users. We use AWS and LOGZ.IO
What do you dislike about the product?
The password sync with Mac client sometimes drifts
What problems is the product solving and how is that benefiting you?
SSO and password sync to multiple devices
Recommendations to others considering the product:
Great if you are distributed and non Windows


    David S.

JumpCloud

  • July 28, 2020
  • Review verified by G2

What do you like best about the product?
Platform agnostic directory services. The JumpCloud agent provides extensive management capabilities for all endpoints, regardless of OS. Support for multiple tenets.
What do you dislike about the product?
I would like to see a mobile app for push notification to support MFA.
What problems is the product solving and how is that benefiting you?
Centralized directory services for a mixed platform environment (Linux, Windows, Mac). Extending secure authentication to our clients. Managing endpoints.


    Health, Wellness and Fitness

JumpCloud works super well.

  • July 28, 2020
  • Review verified by G2

What do you like best about the product?
We use it mostly for SSO and remote control of Mac laptops. But Radius works well too.
What do you dislike about the product?
Not found anything the team hasn't fixed yet.
What problems is the product solving and how is that benefiting you?
SSO
Remote Mac maintenance
Radius