JumpCloud
JumpCloud, Inc.External reviews
3,703 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Jumpcloud - A user friendly and efficient service!
What do you like best about the product?
I like JumpCloud best because it simplifies the management of computers, users and network security measures by allowing you to use a single set of credentials for access control. In addition, its cloud directory service allows for easy integration with multiple software vendors, so employees can be quickly added or removed as needed. For organisations that prioritise security, additional safeguards are available to ensure complete security and peace of mind when running your company's IT infrastructure through this platform.
What do you dislike about the product?
I dislike the lack of a mobile application for Jumpcloud's management dashboard. Remotely accessing websites from a phone can be difficult and time consuming, although user access via a mobile device is great in its current state. There is also room for improvement when it comes to MDM capabilities and providing custom applications or OS upgrade support on a larger scale - things that JAMF currently does quite well.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of accessing user portals from mobile devices, making it easier for me to manage my administrative website on the go. With JumpCloud, I don't need to carry an extra device or worry about trying to make websites fit a smaller screen - which can be incredibly time consuming and inconvenient.
Easy to install and very robust
What do you like best about the product?
I like how straight forward and easy it is to add devices, create policies, device groups, policy groups and then push to all devices. Dashboards are organized in a way that is clear and easy to understand. I also really like this JumpCloud is cloud based and I can access from everywhere. Also the fact that it supports Linux, Windows, and Mac was a must have. There is also a very well documented University that you can reference if you get stuck.
What do you dislike about the product?
The Mac install was not nearly as straighforward as Windows, however I believe that is because of the way Apple controls their devices and is not a reflection on JumpCloud.
What problems is the product solving and how is that benefiting you?
JumpCloud allows me to enforce policies, install OS patches, add Single Sign-On all from the cloud. It also allows me to remotely support my users all from one pane of glass.
JumpCloud: A platform that just works
What do you like best about the product?
I particularly appreciate JumpCloud's unified user management, which provides us with a single login while increasing security and productivity. Their cloud-based platform allows our organisation to access its users from anywhere, streamlining the process significantly compared to traditional methods. Its ease of implementation makes it perfect for all the tasks we need it to do, which in turn means reliable performance. Overall, I am very impressed with what this powerful tool can do; it takes away a major headache, leaving us with some free time!
What do you dislike about the product?
Despite its beneficial features, I find JumpCloud's lack of customer service for free licences disconcerting. In addition, onboarding new office staff can be a challenge, and tasks such as managing scripts or making changes to multiple files using the 'Commands' section are time consuming and complex due to the lack of ease of use. It would be helpful if there was help available when things get difficult to speed up these processes.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the problem of managing user access with a cloud-based directory service. By using JumpCloud, I'm able to gain secure, centralised control over my users' identities without having to buy and manage on-premises solutions.
Jump Cloud - Cloud Ad Review
What do you like best about the product?
it is very Easy to mange remote-location Device no need to be created any Source of Truth server - Jump cloud can help you to manage to Infrastructure as well as Compliance Policy Deployemnt easily.
What do you dislike about the product?
Nothing there like dislike - But yes they just have to improve their Logs. Part some of the parts we can not able see the proper logs.
Logs part they must need to be improved.
Logs part they must need to be improved.
What problems is the product solving and how is that benefiting you?
We have around 200 assets all users are working from Home on Different Different Geo Locations and my organization has bought some new technology and we want to deploy that technology without disturbing users and we achieve that things easily with the help of jump cloud with accurate results.
Jumpcloud has a lot of problems, and support is not very good.
What do you like best about the product?
It's pretty easy to set up. We're using it for mdm.
What do you dislike about the product?
Using jumpcloud for mdm does not work well. It constantly has problems with incorrectly recording the state of target computers. It says things are not enabled in client devices, where they are actually enabled. Support is slow and asynchronous, with a lot of finger pointing, no ownership of issues.
What problems is the product solving and how is that benefiting you?
We wanted simple mdm for windows, apple and linux. Sometimes, it accurately reports the state of the fleet.
The perfect solution for my needs
What do you like best about the product?
The simplicity of establishing test environments to evaluate Jumpcloud's potential for enterprise-wide deployment, even with no prior SSO experience, was very pleasing. We were able to meet most of our objectives at an affordable cost and quickly synchronise with our existing Azure AD configuration. Although we ultimately decided not to use the product overall, the installation process gave us some valuable insights that proved worthwhile. Were it not for the financial restrictions imposed by the relevant accountants, jumpcloud would now be part of our stack.
What do you dislike about the product?
Although we set up a way to evaluate Jumpcloud was straightforward, we decided not to implement the product. One of the main reasons for this decision was the accountants; otherwise we would have taken advantage of its capabilities and reasonable price. Nevertheless, working through the setup showed us many useful aspects, even without having dealt with SSO before.
What problems is the product solving and how is that benefiting you?
JumpCloud provides customers with a universal authentication and security solution that eliminates the need to create unique logins and passwords for each device, reducing their workload.
JumpCloud is an exceptional investment
What do you like best about the product?
The best thing about JumpCloud Configuration for remote PC security settings and workstations is its flexibility. I can quickly set up users in different programs with configured SSO connectors. In addition, iOS device management is simplified because Apple's MDM feature integrates perfectly with this platform, allowing me to easily manage user access levels, application usage and password changes! This saves time when bringing new staff on board, as there is no need for tedious manual setup. More advanced computer technology makes this completely unnecessary for the time being.
What do you dislike about the product?
What has yet to impress me about JumpCloud is the need for more contextual support for those unfamiliar with Active Directory or authentication/authorisation (like me). Although a user can figure out how to complete some basic tasks relatively quickly, more tooltips explaining the various concepts and associated processes would help provide better context and make understanding complex operations much more accessible.
What problems is the product solving and how is that benefiting you?
JumpCloud is an ideal solution for small businesses that cannot justify the cost of deploying Microsoft Active Directory. It provides scalable user security and device management, enabling smaller businesses to maintain the same level of security as larger organisations without excessive effort or expense.
JumpCloud: Unlocking business efficiency through cloud-based tools
What do you like best about the product?
In a nutshell, JumpCloud has taken our organization to the next level. We love how it allows us to manage several systems with just one set of credentials, plus its cloud-based authentication services make such an impact when it comes to security. Implementing RADIUS authentication for WiFiVPN was crucial. We were lucky enough that this platform offered precisely what we needed – from asset management tools through system binding options up until Single Sign-On (SSO) connectors linking LDAP directly into Office 365 or Slack platforms - everything works in perfect harmony!
What do you dislike about the product?
Despite the security benefits provided by JumpCloud, I have been unable to integrate it with third-party cloud security solutions such as Prisma Cloud in my past experiences. As long as nothing impedes its zero trust principles and all operations are running smoothly, I do not dislike anything about this service except for this limitation.
What problems is the product solving and how is that benefiting you?
The JumpCloud has been an excellent fit for our company's cloud-based directory needs since it enables us to effortlessly and cost-effectively scale up or down, unlike with our prior solution.
Highly recommended!
What do you like best about the product?
If you're looking for a way to regain authority and control over your authorization, authentication, and accounting (AAA) procedures without managing AAA infrastructure on-premises anymore, JumpCloud provides the perfect solution. Its open architecture makes it cross-platform compatible with no provider requirements, so you can make sure that your cloud applications are always up and running. Furthermore, its extensibility allows support even for SaaS offerings which means no more duplicated maintenance efforts! In short: When AAA is needed in addition to what the public clouds provide - go ahead and choose JumpCloud as your trusted companion.
What do you dislike about the product?
Although the user interface of JumpCloud is concise, specific windows may appear disorderly. To address this issue, data regarding the user receiving a push notification after they have reset their password should be improved within the agent software. Currently, it resembles as if no action had taken place whereas, an alert was already dispatched and awaits acknowledgment from that person.
What problems is the product solving and how is that benefiting you?
The most significant advantage of JumpCloud is its ability to make policy adjustments quickly. This causes mobile device encryption more straightforward and secure for our operations, as the qualities in JC support efficient website advocacy and data protection policies.
Jumpcloud's Service-in-a-box Solution For Regional Businesses
What do you like best about the product?
JumpCloud allows businesses to monitor multiple computers, grant access to different users, and implement additional security measures. Their cloud-directory solution also integrates with many SAAS vendors, simplifying how employees can be on-boarded and off-boarded from several services at once and providing assurance that one set of credentials is enough for accessing all the desired benefits. For companies just starting or those wishing to prioritize their security needs further, JumpCloud is highly recommended!
What do you dislike about the product?
We dislike Jumpcloud's lack of white labeling and public pricing, making it hard for MSPs to profit from the service. This creates an issue with system maintenance income – if this drops, so does our ability to provide this automation that would otherwise streamline operations and enhance them greatly.
What problems is the product solving and how is that benefiting you?
The problem that Jumpcloud solves is the ability to manage inventory remotely, secure endpoints with roles and identities, interact with various tools, and install new software and upgrades.
showing 2,221 - 2,230